Know all about Axis Bank customer care details, EMI payment options (debit/credit cards, UPI, net banking, Bajaj Pay Wallet) and benefits of paying through Bajaj Finserv. All in one place!
Axis Bank loan payment customer care
For any queries related to borrowing, Axis Bank loan customer care provides dependable assistance throughout your loan journey. Axis Bank offers a diverse portfolio of loans, including home, personal, car, and business loans, designed to suit varying financial needs. Customers can reach out to resolve concerns related to applications, EMIs, interest rates, or repayment options. The support system is structured to deliver prompt and clear guidance, ensuring a smooth experience. With competitive rates and flexible repayment plans, Axis Bank makes it easier for borrowers to access funds while staying in control of their financial commitments.
Loan Type |
Customer Care Number |
Toll-Free Number |
Email ID |
Availability |
Home Loan |
1800 103 5577 |
Yes |
customer.service@axisbank.com |
24/7 |
Personal Loan |
1800 103 5577 |
Yes |
customer.service@axisbank.com |
24/7 |
Car Loan |
1800 103 5577 |
Yes |
customer.service@axisbank.com |
24/7 |
Housing Loan |
1800 103 5577 |
Yes |
customer.service@axisbank.com |
24/7 |
Gold Loan |
1800 103 5577 |
Yes |
customer.service@axisbank.com |
24/7 |
Auto Loan |
1800 103 5577 |
Yes |
customer.service@axisbank.com |
24/7 |
How to make Axis Bank loan repayment online on Bajaj Finserv
To learn how to make your Axis Bank loan payment online through Bajaj Finserv, follow these simple steps:
- Visit the Bajaj Finserv website
- Navigate to ‘PAYMENTS’ section and click on ‘PAY NOW” under ‘LOAN REPAYMENT’
- Click on ‘SELECT A BILLER’ and select your loan provider from the dropdown list
- Enter your loan account number and select the ‘PAYMENT TYPE’
- Click on ‘PROCEED’ to initiate payment
- Verify the details before proceeding to pay
- To complete your payment, choose from the multiple payment options available
- Once the payment is completed you will be provided with the confirmation of the transaction
This process ensures a secure and efficient way to manage your loan repayments online.
Benefits of Axis Bank loan repayment online on Bajaj Finserv
Here are the benefits of the Axis Bank loan payment customer care:
- Convenient access: Manage your Axis Bank loan payments from anywhere, at any time, using Bajaj Finserv’s online platform. This eliminates the need for physical visits and allows for flexible payment schedules.
- Varied payment methods: Choose from multiple payment options including debit/credit cards, UPI, net banking, and Bajaj Pay Wallet. This variety ensures that you can select the payment method that best fits your preferences.
- 24/7 availability: Make payments and access support around the clock, accommodating your schedule and providing help whenever needed.
- Secure transactions: Benefit from enhanced security with Bajaj Finserv’s advanced encryption and fraud protection measures, ensuring that your financial information is safe during transactions.
- Instant Confirmation: Receive immediate confirmation of your payment, providing peace of mind and a clear record of your transactions.
How to file a complaint for Axis bank loan customer care
Here are the steps to file a complaint with Axis Bank regarding your loan repayment:
- Axis Bank loan customer care helps customers with all types of loan-related questions and issues.
- Axis Bank provides different ways to get support, such as phone calls, emails, online help, or visiting a branch.
- You can contact them for help with loan applications, EMIs, interest rates, or repayment problems.
- The support team usually tries to solve your issue quickly within a set time.
- If your problem is not resolved, you can take it to the Nodal Officer.
- For further help, you can reach out to the Principal Nodal Officer.
- This step-by-step system makes it easier to get clear answers and proper solutions.
Customer care number for other operators
Recharge and Pay Bills
Bajaj Finserv app for all your financial needs and goals
Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.
You can use the Bajaj Finserv App to:
- Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
- Invest in fixed deposits and mutual funds on the app.
- Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
- Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
- Apply for Insta EMI Card and get a pre-qualified limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
- Shop from over 100+ brand partners that offer a diverse range of products and services.
- Use specialised tools like EMI calculators, SIP Calculators
- Check your credit score, download loan statements and even get quick customer support—all on the app.
Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.
Frequently asked questions
You can check your repayment status through net banking, the mobile app, or by contacting Axis Bank loan customer care. Log in to your account, go to the loans section, and view your EMI schedule and payment history. For accuracy, always cross-check the details with your latest bank statement or SMS alerts.
Log in to internet banking or the mobile app, navigate to the loan account, and download your loan statement. You can also request it via email through Axis Bank support. Verify the statement details such as EMI amount, tenure, and outstanding balance before use.
To foreclose your loan, raise a request via customer care, net banking, or visit a branch. The bank will provide a foreclosure amount. Ensure you confirm any applicable charges and get a foreclosure letter after payment as proof.
Retry the payment immediately using net banking or another payment mode. If the issue persists, contact customer care. Check your bank balance and transaction status to avoid penalties.
Yes, you can request a change in EMI date by contacting customer care or visiting a branch. Approval depends on bank policies, so confirm eligibility and updated repayment schedules.
You can update your details through net banking, by submitting a request at a branch, or via customer care. Ensure the updated details are reflected by checking confirmation messages or emails.
Typically, you need an identity proof, loan account details, and a foreclosure request form. After closure, collect documents such as the No Objection Certificate (NOC) and loan closure letter. Verify all documents carefully.
You can raise a complaint through customer care, email, or the official website. If unresolved, escalate it to the Nodal Officer and then the Principal Nodal Officer. Keep complaint reference numbers for tracking.
It may take some time for the payment to reflect due to processing delays. Check your transaction status and wait for 24–48 hours. If it still does not update, contact customer care with proof of payment for verification.
