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Frequently Asked Questions
Samsung has committed to providing 7 years of software updates for select Smart TV models launched from 2024 onwards. This ensures your TV stays secure, compatible with new apps, and up to date with the latest features for longer. To check if your model is eligible, visit the Samsung support page or refer to the product specifications on the retail listing.
To enable AI Picture Upscaling, go to Settings, then Picture, and select Expert Settings. From there, toggle on AI Upscaling. This feature uses artificial intelligence to enhance lower-resolution content in real time, making standard HD content appear sharper and closer to 4K quality. It works best on Samsung LED TVs with the NQ4 AI processor or higher.
Yes, Samsung LED TVs are well-suited for bright rooms. With peak brightness levels ranging from 250 nits to over 2,000 nits on select models, they handle glare effectively. Pairing this with Samsung's Anti-Reflection and HDR technology ensures colours stay vivid and details remain visible even in rooms with direct sunlight or multiple windows throughout the day.
The Soap Opera Effect is caused by the Auto Motion Plus feature, which over-smooths motion and makes content look unnatural. To fix it, go to Settings, then Picture, select Expert Settings, and open Auto Motion Plus. You can either turn it off completely or adjust the blur and judder reduction sliders manually until the picture looks natural and cinematic to you.
Yes, Samsung LED Smart TVs include a built-in web browser that lets you browse the internet directly on your screen. You can access it through the Apps section on your Smart TV home screen. It supports most websites and allows you to log into services, browse content, and even access streaming platforms not available as dedicated apps on the TV.
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