Welcome To
BAJAJ FINANCE LIMITED
Every day, Bajaj Finance enriches the lives of millions of people in India, enabling them to fulfil their financial needs for a better future. As the country's largest private-sector Non-Banking Financial Company (NBFC), Bajaj Finance serves individuals and businesses alike by offering enhanced and simplified access to a diverse range of financial products, including loans, fixed deposits, payments, insurance, and mutual funds, via App, Web, social media, and across pan-India locations.
26%
Profit After Tax
16%
deposits
19%
new loans booked
20%
among the lowest in
the industry
customer franchise
geographic
footprint
among top
apps in the finance
category on google
playstore in fy2025
net installs on
bajaj finserv app
students
upskilled
through our
bfsi certificate
programme
to date
disbursed for
ev financing
Your Company has further sharpened its visionary blueprint (Long-Range Strategy) and is excited to embark on the journey of transforming BFL into a FINAI company. This transformation will position your Company as a financial AI enterprise, offering a comprehensive AI-based product suite for its 200 million customers by FY2029. By integrating AI across all processes, your Company aims to deliver significant operating leverage, greater customer satisfaction, and higher growth.
Sanjiv Bajaj Chairman
Know more
ATUL JAIN Managing Director, Bajaj Housing Finance Limited
SANJIV BAJAJ Chairman
SANDEEP JAIN Chief Financial Officer & Chief Operating Officer
ANUP SAHA Managing Director
DEEPAK BAGATI Chief Operating Officer
ANURAG CHOTTANI Chief Technology Officer & Chief Operating Officer
MANISH JAIN Managing Director, Bajaj Financial Securities Limited
RAJEEV JAIN Vice Chairman
To be a leading financial services company and a viable payments player in India. Dominate with 200 MM consumers, market share of 3%-4% of total credit, 4%-5% of retail credit and 1% of payments GMV
To build businesses with a 10-year view anchored on prudence and risk management to deliver 'through the cycle' 21%-23% shareholder returns
To grow our share of customer's wallet by offering all products and services in a frictionless manner and deliver highest Customer Satisfaction (CSAT) Score and Products Per Customer (PPC)
To be an omnipresent financial services company dominant across all consumer platforms - physical, app, web, social, rewards and AI
Every business of the company to be amongst top 5 players in India in each line of business they operate in
To acquire & cross-sell across payments, bajaj-finance-ltd-ar-2024-25-assets, deposits, insurance, investments and broking products to Consumer, MSME, Commercial and Rural consumers across all consumer platforms efficiently
Technology and AI-first as an organisation culture to solve all problems. Be an early adopter and invest in emerging technologies and data practices. It should result in sustained growth, lower costs, improved productivity, superior customer experience and robust controllership
To be amongst top 20 most profitable companies in India and amongst top 5 to 6 profitable financial services companies in India in absolute terms
BFL QRs AT MERCHANT
POS TO DATE
BAJAJ MALL VISITS
IN FY2025
CUMULATIVE IN-APP
PROGRAMMES TO DATE
REWARDS ISSUED ON APP
IN FY2025
LOAN REPAYMENT
RECEIPTS GENERATED
ON APP AND WEB BY
CUSTOMERS IN FY2025
SERVICE REQUESTS
INITIATED ON APP AND
WEB IN FY2025
PERSONAL LOANS
DISBURSED DIGITALLY IN FY2025
WEBSITE VISITORS
IN FY2025
Our 18-year Journey Bajaj Finance has undergone remarkable transformation over the last 18 years and has continually evolved to meet the needs of a dynamic India.
As BFL 3.0 - A FINAI Company, we aim to be a pre-eminent choice which meets all financial services needs of its 200 million customers by FY2029.
AI APPLICATIONS TO BE
DEPLOYED IN FY2026
Innovate/invest in products, technologies and processes that enhance customer experience and promote professional, fair and transparent dealings
Provide access to relevant and affordable financial products and services that meet the needs of larger society
NEW-TO-CREDIT CUSTOMERS IN SIX YEARS
Conduct and govern business with integrity in a manner that is ethical, transparent and accountable
BOARD-APPROVED RESPONSIBLE BUSINESS CONDUCT AND SUSTAINABILITY POLICY
Create a thriving, safe and inclusive workplace for employees and provide merit-based opportunities for professional development and growth
EMPLOYEE ATTRITION AMONGST THE LOWEST IN FINANCIAL SERVICES
Strive to adopt environmental practices and processes that minimise/eliminate the adverse impact on environment due to Company operations
SOLAR PANELS INSTALLED CAPACITY
Adopt robust information security, cyber security and fraud control practices
Engage with relevant stakeholders for enhancing the sustainable and responsible business practices
Promote social welfare activities for inclusive growth, equitable development, and well-being of society
YOUTH AND CHILDREN EMPOWERED THROUGH SEVERAL CSR INITIATIVES
Bajaj Finserv is committed to bridging the skills gap through skilling and employability programmes, self-employment initiatives, and entrepreneurial support, with a focus on youth and women from disadvantaged backgrounds. 'Skillserv', our flagship skilling initiatives aims to bridge the employability gap in the Banking, Financial Services and Insurance sectors (BFSI) by offering comprehensive, industry relevant training.
STUDENTS TRAINED FOR SKILLSERV PROGRAMME IN FY2025
INDIVIDUALS BENEFITTED FROM SKILLING THROUGH GRANT-MAKING PROGRAMMES
YOUTH SUPPORTED THROUGH SECTOR-SPECIFIC PROGRAMMES
Investing in children's well-being is essential for long-term societal progress. We support initiatives in child health, education, protection, and inclusion for persons with disabilities, ensuring a holistic impact on their development.
SUPPORTED THROUGH HEALTH INTERVENTIONS
BENEFITTED FROM EDUCATION-RELATED INITIATIVES
SUPPORTED UNDER CHILDREN PROTECTION
We facilitated the well-being of Persons with Disabilities (PwDs) and their inclusion into mainstream society through interventions that addressed intellectual, developmental, physical, and locomotor disabilities, with a strong emphasis on early identification, intervention, and counselling.
PwD INDIVIDUALS EMPOWERED THROUGH INCLUSIVE EDUCATION
PEOPLE BENEFITTED FROM MEDICAL TREATMENTS
PEOPLE BENEFITTED THROUGH COMMUNITY-LEVEL PROGRAMMES
