Corporate Social Responsibility

Creating a Positive Impact

Backed by a strong legacy of community impact, Bajaj Finserv, through Bajaj Beyond, is dedicated to shaping a better future for the youth of today and tomorrow. Our initiatives are focused on skilling, child education, child health, child protection, and inclusion for Persons with Disabilities (PwDs). We work closely with grassroot organisations, partners, schools, institutions, and hospitals to drive meaningful change in society. In FY2025, we implemented 213 projects with a Corporate Social Responsibility (CSR) spend of 289.80 crore.

Skilling for Income Generation to Empower the Youth of Today and Tomorrow

Bajaj Finserv is committed to bridging the skills gap through skilling and employability programmes, self-employment initiatives, and entrepreneurial support, with a focus on youth and women from disadvantaged backgrounds. 'Skillserv', our flagship skilling initiatives aims to bridge the employability gap in the Banking, Financial Services and Insurance sectors (BFSI) by offering comprehensive, industryrelevant training.

Certificate Program in Banking, Finance and Insurance (CPBFI)

CPBFI is our self-implemented skilling initiative that offers a 120-hour module designed to equip youth with the knowledge and skills needed by industry. Remarkably, 68% of CPBFI participants are firstgeneration graduates, primarily young aspirants from tier 2 and 3 cities, with women making up nearly 61%. Since inception, CPBFI has trained over 100,000 students, including 46,807 in FY2025 alone, reaching 161 districts across 23 states in India.

Bajaj Finserv’s Project Odiserv, in collaboration with the Ministry of Skill Development and Entrepreneurship to roll out CPBFI across 60 colleges in 11 cities and 10 districts of Odisha, has been recognised as an awarding body by NCVET, a prestigious endorsement that places CPBFI among a select group of high-quality, industry-driven skill development offerings.

Skillserv is now piloting a new skilling module in niche BFSI segments such as insurance, gold loans, and microfinance, and is actively developing a growing library of digital programmes. Over time, Skillserv aims to create a robust skilling ecosystem - one that leverages Bajaj Finserv's sectoral expertise to unlock economic and social opportunities for underserved youth across the country.

We have partnered with multiple non-profits to deliver a diverse range of training and skilling programmes, ensuring broader access to skill development and employment opportunities.

Note: Beneficiary estimates are based on the full project period and not just the financial year under consideration.

46,807

STUDENTS TRAINED FOR SKILLSERV PROGRAMME IN FY2025

147,407

INDIVIDUALS BENEFITTED FROM SKILLING THROUGH GRANT-MAKING PROGRAMMES

24,305

YOUTH SUPPORTED THROUGH SECTOR-SPECIFIC PROGRAMMES

Sector-specific Training Programmes

We support sector-specific training aimed at employment or enterprise by providing targeted skill development through a mix of short- and long-term vocational programmes. Through these, we aim to create meaningful income generation opportunities and bridge the gap between job seekers and industry needs.

Healthcare Skilling

We are also directing our efforts towards enhancing the capacity of healthcare professionals, especially paramedics and technical staff, through targeted skilling, education and fellowship initiatives. We work towards addressing the needs not only in rural and urban areas but also among tribal communities.

537

INDIVIDUALS SUPPORTED THROUGH HEALTHCARE SKILLING

Skill Development for Persons with Disabilities

Individuals with disabilities, including those with intellectual and developmental challenges such as autism, Down Syndrome, and cerebral palsy, often face limited opportunities in terms of employment. Apart from grants, we also facilitate recruitment of Persons with Disabilities (PwDs) within Bajaj offices.

10,792

INDIVIDUALS WITH DISABILITIES SUPPORTED FOR EMPLOYMENT

Enterprise and Entrepreneurship Development

We support individuals in establishing micro and nano-enterprises, helping them transition into income-generating activities with longterm potential. To drive innovation in the skilling ecosystem, we have also incubated social startups that address critical challenges in employability and vocational training. Additionally, artisan training programmes have been implemented to both preserve traditional crafts and create sustainable livelihood opportunities.

29,440

ENTREPRENEURS SUPPORTED FOR CREATING SUSTAINABLE LIVELIHOODS

Women Empowerment

We are committed to empowering women, especially those from marginalised communities, rural areas and lower socio-economic backgrounds, by equipping them with the skills needed for employment or entrepreneurship. Through diverse training programmes in healthcare, retail, hospitality, artisanal crafts, and food processing, we aim to enable sustainable income generation and foster economic independence. Women are provided training in both traditional and non-traditional roles, expanding their employment opportunities and strengthening their participation in the workforce.

17,934

WOMEN SUPPORTED FOR EMPLOYMENT AND ENTREPRENEURSHIP

Children: Comprehensive Approach to Development

Investing in children's well-being is essential for long-term societal progress. We support initiatives in child health, education, protection, and inclusion for persons with disabilities, ensuring a holistic impact on their development.

32,244

SUPPORTED THROUGH HEALTH INTERVENTIONS

540,648

BENEFITTED FROM EDUCATIONRELATED INITIATIVES

43,075

SUPPORTED UNDER CHILDREN PROTECTION

484,486

PERSONS WITH DISABILITIES WERE SUPPORTED

Note: Beneficiary estimates are based on the full project period and not just the financial year under consideration.

Child Health

We are committed to providing holistic care for children under 18 years facing critical health conditions through a combination of medical and surgical support, infrastructure enhancement, and community awareness. We specifically focus on care for children with cleft lip and palate, heart diseases, paediatric cancer, Type 1 diabetes and epilepsy. Our interventions focus not only on treatment and surgeries but also on early diagnosis, communitybased screening, and awareness for last-mile beneficiaries. We collaborate with organisations to strengthen healthcare infrastructure in hospitals.

Cleft Care

In collaboration with Smile Train India, we launched the Maha Smiles - Cleft Care for Every Child initiative in Maharashtra, with the goal of performing over 7900 surgeries while also driving awareness for early intervention.

22,600

CHILDREN GIVEN CLEFT TREATMENT AND CARE

Type 1 Diabetes Care

We offer comprehensive care for children with Type 1 Diabetes (T1D) by providing access to medical treatment, diabetes education, counselling, and overall family support.

680

CHILDREN AND HEALTHCARE WORKERS SUPPORTED FOR TYPE 1 DIABETES CARE

Child Education

Targeted interventions and collaborations were implemented to strengthen foundational literacy and numeracy, STEM education, comprehensive school interventions, vocational education and scholarship support.

Digital and Tech-based Interventions

We collaborate with organisations to facilitate digital teaching interventions, harnessing technology to augment educational accessibility and effectiveness.

14,100

CHILDREN IMPARTED DIGITAL AND TECH-BASED LEARNING

65,400

CHILDREN RECEIVED FOUNDATIONAL LEARNING ASSISTANCE

Foundational Literacy and Numeracy

We work to remove barriers to foundational learning and numeracy with a specific focus on bolstering academic performance in core subjects through innovative approaches.

80,800

CHILDREN BENEFITTED THROUGH OUR MENTAL HEALTH INTERVENTIONS

Mental Health Interventions

Through partnerships, we facilitate mental health interventions, encompassing emotional well-being and behavioural issue mitigation, which is vital for fostering a conducive learning environment.

1,442

CHILDREN SUPPORTED THROUGH CHILD WELFARE INSTITUTIONS

Child Protection

We are committed to protecting vulnerable children from marginalised communities facing risks like trafficking, abuse, child labour, legal conflicts, and juvenile delinquency. We also support adoption, day care, community protection, aftercare, and transition programmes.

Institutional Care

We provide comprehensive support to shelter homes and child welfare institutions, ensuring safe housing and holistic care.

2,650

CHILDREN SUCCESSFULLY RESCUED AND REHABILITATED

Rescue and Rehabilitation

Child rescue operations were conducted at railway platforms, with a focus on reuniting children with their families and rehabilitating them.

36,318

CHILDREN PROVIDED A SAFER ENVIRONMENT

Awareness and Sensitisation

We collaborated with our partners to raise awareness and sensitise communities about the issue of child sexual abuse, to create a safer environment for children and prevent instances of abuse and exploitation.

Inclusion for Persons with Disabilities

We facilitated the well-being of Persons with Disabilities (PwDs) and their inclusion into mainstream society through interventions that addressed intellectual, developmental, physical, and locomotor disabilities, with a strong emphasis on early identification, intervention, and counselling. We also supported inclusive education, vocational training programs, assistive technology, comprehensive care, and assistance for competitive exams and fellowships.

3,598

PwD INDIVIDUALS EMPOWERED THROUGH INCLUSIVE EDUCATION

Medical Rehabilitation

Access to aids, prosthetics, and critical medical treatments was facilitated to improve mobility and health outcomes.

380,560

PEOPLE BENEFITTED FROM MEDICAL TREATMENTS

Community-based Inclusion

We offered therapies, counselling, educational support, medical aids and employment opportunities at a community level. Self-help groups and mentorship programmes were introduced to promote self-reliance and inclusion. With each initiative, Bajaj Finserv moves closer to a future where inclusion is an integral part of everyday life, fostering a society that embraces and empowers individuals of all abilities.

6,706

PEOPLE BENEFITTED THROUGH COMMUNITY-LEVEL PROGRAMMES

Measuring the Impact of Our Actions

Bajaj Finserv is committed to making a positive impact on society through various CSR initiatives.

Our CSR projects span education, healthcare, livelihoods, skilling and inclusion of People with Disabilities (PwDs). We believe it is essential to assess the outcomes and effectiveness of these initiatives to ensure they align with our objectives and contribute meaningfully to the well-being of the communities we serve.

In FY2025, we conducted the assessment study of 14 CSR projects. The assessment exercise not only helped us understand the impact of our work on ground but also highlighted the challenges associated with it, feeding into our decision-making process and motivating us to continue our engagement through thoughtful learning and reflection.

Taking the Responsible Road Ahead

Alongside our continued focus on the development of child and youth beneficiaries, the Company is committed to deepening its impact in Pune city through multi-pronged interventions, partner capacity building, and the implementation of more strategic, outcome-driven projects.