By entering the one-time password (“OTP”) sent by Bajaj Finance Limited (“BFL”) and/or by signing the Application Form along with General Terms and Conditions, I am expressing my interest in availing Bajaj Finserv Health Existing Member Identification Card from BFL. I hereby confirm that I (i) am at least 21 years of age, (ii) can understand, read and access the world wide web / internet in English language, (iii) have read, understood and agree to be bound by the terms and conditions mentioned hereinbelow.

Further, I agree that my action of submission of the OTP sent by BFL, constitutes a valid acceptance by me of the terms and conditions contained herein and which shall have binding effect on me.

Also, I understand that the terms provided below are contingent upon me providing all the details including but not limited to KYC related details or NACH related details as part of my application for Health Existing Member Identification  card, to the sole satisfaction of BFL and BFL may at its sole and absolute discretion, without assigning any reasons, may accept or reject my application for availing Health Existing Member Identification  Card  In the event  my application for availing the Health Existing Member Identification  Card is approved by BFL, I understand, acknowledge and agree that my application and Health Existing Member Identification  Card shall be governed by the Terms and Conditions provided herein

COMMERCIAL CUM MOST IMPORTANT MOST IMPORTANT TERMS & CONDITIONS

Terms used but not defined herein shall have the meaning ascribed to them in the Master Terms.

I. CUSTOMER’S REPRESENTATIONS:

I hereby state, confirm, and agree as under:

1.   I have applied for Health Existing Member Identification Card (hereinafter referred as “Health Existing Member Identification Card”), from Bajaj Finance Limited (“BFL”).

2.   I hereby unconditionally acknowledge and accept that:

i.         The Health Existing Member Identification Card may be issued by BFL either in Electronic form.

ii.       All particulars, information and details provided by me in relation to my application are true, correct and up to date and that I have not withheld any material information and I am obliged to keep BFL immediately updated of any change in the information provided by me in the Application Form.

iii.  I shall submit all documents including KYC documents in such form and manner as may be required by BFL in relation to my Application Form and agree that:

a)  CKYC Consent:

i. I hereby authorize BFL to verify/check/obtain/download/upload/update/retrieve/recieve my KYC details from/with the CKYC Registry (CERSAI): (a) by verifying such details through the CKYC number (i.e. KYC Identifier Number- KIN) provided by me or (b) by obtaining such CKYC number/KIN, through details shared by me for the Application Form.

ii.        I hereby consent for receiving information from CERSAI and BFL through SMS/Email on the above registered number/email address.

b)     Aadhaar based authentication (Aadhaar eKYC) or verification (Aadhaar OKYC) facility provided by Unique Identification Authority of India “UIDAI” –

i. CONSENT: At my own discretion, I voluntarily opt to perform and avail Aadhaar based authentication (eKYC) or verification (OKYC) from UIDAI and hereby submit to the BFL, the physical copy of Aadhaar card / physical e-Aadhaar / masked Aadhaar / Aadhaar Secure QR code / offline electronic Aadhaar xml as issued by UIDAI (Aadhaar), Aadhaar number, Virtual ID, e-Aadhaar, Aadhaar Letter, XML file, date of birth, Aadhaar holder name, photo, demographic information, face authentication details and/or biometric information (collectively, “Information”) for the purpose of establishing my identity / address proof or in the capacity of guardian of my minor child’s identity / address.

ii. I am informed by the BFL that in connection with Aadhaar e-KYC or Aadhaar OKYC services, BFL shall share Aadhaar number and/or biometrics with CIDR/UIDAI, and in response, the CIDR/UIDAI shall share with BFL, the authentication data or verification data such as Aadhaar Holder Name, Date of Birth, Address, Photo, and Registered Mobile Number.

iii. PURPOSE: I for myself/as guardian of minor child, authorise and give my consent to the BFL, for following informed purposes: -

i) Above mentioned information shall be used for KYC and periodic KYC updation process as per the PML Act, 2002 and rules thereunder and RBI guidelines, or for establishing my identity, carrying out my identification, e-KYC, or OKYC, or Yes/No Authentication, demographic or other authentication/verification/ identification as may be permitted as per applicable law, for all accounts, facilities, services and relationships of/through the BFL, existing and future.

ii) Collecting, sharing, storing, preserving Information, maintaining records and using the Information and authentication/verification/ identification records:

(a) for the informed purposes above,

(b) as well as for regulatory and legal reporting and filings and/or

(c) where required under applicable law;

iii) producing records and logs of the consent, Information or of authentication, identification, verification etc. for evidentiary purposes including before a court of law, any authority or in arbitration.

c)     I further understand that Aadhaar number and core biometrics will not be stored/ shared except as per laws/regulations and for CIDR/UIDAI submission.

d)     In case of OKYC, I shall share the Share Code or confirm on the auto populated shared code, as the case may be for successful XML file download and upload as contemplated under applicable law to complete my offline KYC process.

e)     I am informed by the BFL, that the submission of Aadhaar is not mandatory, and there are alternative options for KYC and establishing identity including by way of physical KYC with officially valid documents other than Aadhaar. All options were given to me.

iv.      I hereby confirm that all the information and details including but not limited to financials/bank statements, KYC details provided/to be provided by me pursuant in support of my application or to be shared with any third party, including the CERSAI, are true, correct and up-to-date. I have not withheld any material information that may be required by BFL. I undertake to immediately keep BFL updated of any change in the information provided by me, specifically KYC/CKYC details, Bank details, change of my address/co-ordinates etc. and in case any of the above information is found to be false or untrue or misleading or misrepresenting, I am aware that I shall be held liable for the same and I will not hold BFL liable for any consequences that may arise owing to any delay/lapse on the my part.

v.       I authorize BFL to use my existing details and KYC documents/data for KYC compliance, if any, for this application and in case of any changes in my registered KYC or bank account details, I shall update about the same & submit the updated KYC to BFL.

vi.      I shall submit any/all documents, in such form and manner as may be required by BFL in relation to my application, including but not limited to details as may be required for completion of my KYC requirement by BFL.  Further in case of any changes in my registered KYC or bank account details, I will promptly update such changes to BFL.

vii.    I shall make payment of applicable fee and/or charges as specified by BFL with respect to the Health Existing Member Identification Card as more specifically detailed under Annexure I, below or such other/modified fee/charges as provided on BFL’s https://www.bajajfinserv.in/all-fees-and-charges

viii.  I understand that the aforesaid fees and/or charges are subject to changes and are non-refundable and non-transferable.

ix.      BFL has the sole and absolute discretion, without assigning any reasons to accept or reject my application for availing the Health Existing Member IdentificationCard.

x.       I have read and understood the Master Terms and Conditions applicable to Loans for Consumer Durable, Digital, Life style products, Life care products/ service & Existing Member Identification  Cards (“Master Terms”) prescribed by BFL and available on website: https://www.bajajfinserv.in/consumer-durables_master_t-and-c_english.pdf and understand the applicability of the same for issuance and usage of Health Existing Member Identification  Card at Selected Business Associates as defined herein below and hereby agree to be bound by the same at all times including any additions/amendments thereto from time to time.  I shall keep myself updated of any revisions in the Master Terms as may be communicated by BFL through any Acceptable Means of Communication (as defined in the Master Terms).

xi.      No insolvency proceeding or suit for recovery of outstanding dues or monies and or any criminal proceedings, have been initiated and/or are pending against me and that I have never been adjudicated insolvent by court or any other authority. I have not taken any action and no other steps have been taken or legal proceeding started by or against me in any court of law and/or in any other authority for appointment of a receiver, administrator, administrative receiver, Insolvency professional, similar officer with respect to any of my assets.

xii.    I shall keep my credentials including the login id and password/PIN issued by BFL and/or reset by me (“Credential”) as confidential and not to share the same with any person/third party. Any use or misuse of the credentials including the transactions carried out using the credentials shall be at my sole risk & responsibility and BFL shall not be held responsible for any loss/damage incurred on account of such use or misuse.

3.   I authorize BFL:

a)     To exchange, share or part with all information relating to this application to credit bureaus/credit reference agencies, its group companies, financial institutions, Credit Information Companies (‘CIC’), NeSL, NSDL, Central KYC Registry (CERSAI) or any authorized third-party agency as BFL may deem necessary or appropriate for use or processing of the said information and shall not hold BFL (or any of its group companies or its/ their agents/representatives) liable for the use/sharing of the information as stated above.

b)    To seek/obtain any other information, relating to me, from any third party.

c)     To procure/avail my credit information report from CICs including CIBIL report and provide it to me by deducting applicable charges for the same.

d)    To share certain information related to Health Existing Member Identification  Card, which may include my KYC and transaction details with its business associates (subject to confidentiality restrictions) for integrating the Health Existing Member Identification  Card usage on such business associate’s website/ wallet, etc. as may be required for facilitating my use of Health Existing Member Identification  Card.

4.   If I opt to pay Health Existing Member Identification Card Fees through ECS/NACH mandate given by me in favour of BFL, I hereby provide my consent to debit my bank account registered with BFL for making such payment

5.   I hereby expressly consent for paying a Loan Enhancement Fee, in case where BFL enables processing of my Loan transaction amount over and above my Health Existing Member Identification Card loan limit, as per its internal risk/credit policies and at its sole and absolute discretion. It is hereby clarified that payment of such fee would not enhance my overall Health Existing Member Identification Card loan limit. Further, I agree that payment of such fee would be added to the first EMI/monthly instalment of my Loan transaction.

6.   The details provided in my Application for Health Existing Member Identification Card, together with all its contents, KYC documents, etc, may be submitted to:

a)     The subsidiaries and affiliates of BFL, any service provider/third party with reference to rendering services in connection with the product(s) availed by me and/or for promoting/marketing various products and services;

b)    to any Regulator, Court, Law enforcement agency, Quasi-judicial authority etc. on a need-to-need basis.

c)     to its business associates (subject to confidentiality restrictions) for integrating the Health Existing Member Identification Card usage on such business associate’s website/ wallet, etc. as may be required for facilitating my use of Health Existing Member Identification Card.

7.   I hereby authorize group companies, affiliates and/or business associates of BFL and their respective representatives to send me communications regarding loans, insurance and their respective products and/or services (collectively “Other Products”) through telephone calls/SMSs/emails/post/WhatsApp/bot/bitly, etc. including but not limited to promotional communications. I agree and understand that such Other Products if availed, are governed by their own set of terms and conditions, which shall be in addition to and not in derogation to the terms and conditions prescribed by BFL herein. I understand that I can at any time opt to withdraw my consent to receive any telecommunication.

 II. HEALTH EXISTING MEMBER IDENTIFICATION CARD TERMS

1.   The Health Existing Member Identification Card is an Existing Membership Identification number used for authentication and is neither a credit card nor a stored value card and is used only for authentication of my  identity while providing/processing the Loan.

2.   The Health Existing Member Identification  Card can be used for availing loans only at limited Life Care Counters (LCF) including Multi Specialty Hospitals (MSH), Non-MSH and diagnostic centres and such other counters for eligible treatments as may be decided by BFL at its sole discretion (“Selected Business Associates”). Updated list of Selected Business Associates, eligible treatments and benefits can be accessed through https://www.bajajfinserv.in/emi-network-multispeciality. This Health Existing Member Identification Card cannot be used for purchase on e-Commerce platforms and of retail (apparel, footwear, small appliances, travel, coaching classes, hotels, eyewear, accessories etc.), consumer durables, digital, lifestyle products, etc.

3.   For each valid transaction initiated and approved by the BFL on the Health Existing Member Identification Card, a new Loan account will be created by BFL, provided that BFL may at its sole discretion reject such transaction initiated through the Health Existing Member Identification Card. Further BFL may require additional documentations from the Customer for approving the said loan transaction.

4.   BFL is not an issuer/provider of the third-party products purchased/services availed by me on Loan through the Health Existing Member Identification Card. The Selected Business Associates may run different offers for Health Existing Member Identification Card Customers. Such offers shall be subject to specific terms and conditions of such offers, which shall be in addition to the terms and conditions mentioned herein. Accordingly, BFL shall not be responsible for the quality or any assurances and/or representations made in relation to such products/services/offers provided by third parties. Further, BFL shall not be liable for any delay in delivery or no-delivery of product and Services and/or with respect to the quantity, quality, conditions, fitness, suitability or otherwise whatsoever of the product/services.

5.  I acknowledge that, Health Existing Member Identification Card is NOT a payment instrument and NOT assignable to any person. I hold myself responsible for any use/misuse of the Health Existing Member Identification Card, and I shall be jointly and severally responsible for any liability that is incurred through such usage.

6.        I have given or shall give NACH mandate or any other Electronic Payment Instrument in favor of BFL covering all the Outstanding dues including fees, penalties, cost and other applicable charges in connection with any Loan availed by me. The NACH mandate or any other electronic mandate given or to be given in favour of BFL by me the primary Health Existing Member Identification Card, shall also cover all Outstanding dues in relation to the Add-on Health Existing Member Identification Card linked to my Health Existing Member Identification Card.  Further I shall forthwith issue fresh NACH/ mandate or Electronic Payment Instructions in favour of BFL, if there is any revision in my repayment schedule/ EMI.

7.   In the event of an unauthorized access to or use of Health Existing Member Identification Card, Health Existing Member Identification Cardholder shall immediately inform BFL.

8.        I shall observe and perform all the obligations as provided herein  and  as provided under the Master Terms. If I am holding the primary Health Existing Member Identification Card and avail Add-on Health Existing Member Identification Card(s) from BFL, I shall observe and perform all obligations under the Master Terms in relation to the Loan(s) availed using such Add-on Health Existing Member Identification Card(s) linked to my primary Health Existing Member Identification Card including but not limited to the terms governing repayment. I understand and agree that in the event primary Health Existing Member Identification Card is blocked for any reasons whatsoever, the add-on Health Existing Member Identification Card may also get blocked.

9.   BFL Customer Care Contact details:

• For any grievances/queries, Customers can write to BFL at wecare@bajajfinserv.in or Customer can reach to BFL through https://www.bajajfinserv.in/reach-us
• Health Existing Member Identification Cardholders may also call BFL Customer Care for any grievances/queries related to Health Existing Member Identification Card at 8698010101. This is not a toll-free number and normal call charges will be applicable.

III. CARD USAGE-:

1)       The usage of Health Existing Member Identification Card at Selected Business Associates is subject to the terms and conditions mentioned in my Application and Master Terms accessible on https://www.bajajfinserv.in/emi-network-health-emi-card#1500928803164 as may be amended by BFL from time to time.

2)       By using the Health Existing Member Identification Card, the customer may engage in the following transactions:

i.       to avail loan to pay their medical expenses on easy EMIs.

ii.     enquire about the loan limit for availing loan for the eligible treatments at the Selected Business Associates as aforesaid.                

iii.    use it for identification/authentication of the Health Existing Member Identification Cardholder,

3)       To avail Loan for the treatment at Selected Business Associates, Health Existing Member Identification Card holder will need to follow the below mentioned procedure:

i.       share Health Existing Member Identification Card number or registered mobile number, at Merchant Counter or BFL’s branches or online platform online platform of BFL itself or of BFL partners.

ii.     enter his/her specific number code/PIN or One Time Password (collectively “Transaction Code”) received on the registered mobile number and/or the registered email id of the customer.

4)      Once the Customer identity is authenticated, the Health Existing Member Identification  Card holder will receive a SMS providing the Commercial Terms of the proposed Loan being offered (“Transaction SMS”) The Customer shall convey his/her acceptance to the terms and conditions provided in the Transaction SMS by providing Transaction Code to BFL’s representative at the Selected Business Associates, Merchant counter or  BFL branch or  online platform of BFL itself or of BFL partners, as the case may be .

5)      BFL would charge convenience fee and  / or processing fees at its sole discretion on the Loan availed by customer using Health Existing Member Identification  Card as amended from time to time and which will be communicated to the Customer through the Acceptable Means of Communication and shall be binding on the Customer.

6)      The Customer has given or shall give NACH mandate or any other Electronic Payment Instrument in favor of BFL covering all the Outstanding dues including fees, penalties, cost and other applicable charges in connection with any Loan availed. Further Customer shall forthwith issue fresh NACH/ mandate or Electronic Payment Instructions in favour of BFL, if there is any revision in his/her repayment schedule/ EMI.

7)      Notwithstanding payment of instant activation fee by the Customer, this Health Existing Member Identification  Card cannot be used at the Selected Business Associates as aforesaid, for availing the services as stipulated herein until successful registration of the NACH mandate/ Electronic Payment Instructions in favour of BFL, in such form and manner as may be acceptable to BFL.

8)      BFL may at its sole and absolute discretion reject any Loan transaction/authorization initiated through Health Existing Member Identification Card by the Customer, for reasons including but not limited to:

a.     On the basis of BFL’s internal policies (i.e risk policies).

b.     On expiry/blocking of the Existing Member Identification Card.

c.     breach of NACH mandate/Electronic Payment Instrument repayment limit.

d.     breach of terms and conditions as specific under this Application Form or under the Master Terms.

COMMUNICATIONS RELATED TERMS AND CONDITIONS

By submitting the OTP provided by BFL, I hereby expressly authorise BFL, its group companies, affiliates and/or business associates and their respective representatives to send me communications regarding loans, insurance and their respective products and/or services (collectively “Other Products”) through telephone calls/SMSs/emails/post/bots/bitly, etc. including but not limited to promotional communications. I agree and understand that such Other Products if availed, are governed by their own set of terms and conditions, which shall be in addition to and not in derogation to the terms and conditions prescribed by BFL herein. I understand that I can at any time opt not to receive any telecommunication.

FEES AND CHARGES

“Additional cess will be applicable as per the specific State Law”