Millions of people ride their two-wheelers every day, whether to visit a nearby location or to go on a bike trip holiday. A road ride, on the other hand, can be difficult if there are any bike problems.
Bajaj Finance brings a "Two Wheeler Roadside Assistance Program" that provides 24-hour roadside assistance services such as on-the-spot repairs, minor repairs, missing keys, and emergency fuel delivery through its pan-India network so that you can enjoy a hassle-free and convenient ride.
Plan Details
| Plan Name | Fuel Pump Breakdown |
| Program Duration (Days / Months / Years) | 1 year |
| Coverage Radius | Pan India |
| Free Towing | Unlimited Kms (Nearest Service Station) |
| Battery jump Start | Covered |
| Flat tyre assistance | Covered |
| Locked/lost key | Covered |
| Fuel delivery | Covered |
| On site minor repairs | Covered |
| Assistance over phone | Covered |
| City route and map guidance | Covered |
| Medical coordination | Covered |
| Price (Incl. of Tax) | Rs. 3162 |
What's covered?
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Mechanical or Electrical breakdown
Any unexpected mechanical, electrical or electronic failure, which results in the Immobilization of the covered Vehicle, including flat battery.
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Accidental breakdown
Any sudden unforeseen and involuntary event, collision, impact against a fixed or moving object or crash which results in the Immobilization of the covered Vehicle and which requires repair in a body repair shop.
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Lack of fuel
Fuel shortage, having the effect of immobilizing the covered Vehicle at the incident site and requiring on the spot assistance or towing to a repair shop.
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Wrong fuel/Other Fuel Problem
Wrong Fuel, Frozen Fuel or Polluted Fuel, having the effect of immobilizing the covered Vehicle at the incident site and requiring on the spot assistance or towing to a repair shop.
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Key issue:- Locked/Lost key/Broken keys
Vehicle Keys that are locked in the covered Vehicle, damaged, lost or stolen and resulting in on the spot assistance or towing to a repair shop.
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Flat tyre(s)
Deflation of one or more tyres, which makes safe use of the covered Vehicle impossible, resulting in Immobilization of the Vehicle at the incident site and requiring on the spot assistance or towing to a repair shop.
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Assistance Over Phone
You would be provided guidance over phone for minor issues which you are not able to identify. For example – Check Engine Light etc.
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City Route & Map Guidance
You would be provided with Points of Interest like the nearest fuel station or workshop in case you’re not well versed with the city that you are travelling to
What is Not Covered / Exclusions
Your Roadside Assistance Cover does not cover any of the events stated in this section.
Allianz Assistance will not assist or reimburse You or beneficiaries in the event of a call for assistance or claim caused by, arising from, or in connection with the following:
- Any loss, Theft, damage, death, bodily injury, cost, or expense that is not directly associated with the incident that caused You to claim, unless expressly stated in this membership.
- Ionizing radiation or radioactive contamination from any nuclear fuel or the nuclear waste arising from burning nuclear fuel
- Radioactive, toxic, explosive, or other dangerous properties of any explosive nuclear equipment or nuclear part of that equipment
- War, invasion, acts of foreign enemies, terrorism, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection, military or usurped power, riot or civil commotion
- Declared natural disasters as following specified events due to natural causes: Hail, flood, storm, hurricane, rain, sleet or snow, wind, lightning, or other similar events when officially declared as a natural disaster by the authorities and which results in the immobilization of the Vehicle
- The consequences of the use of drugs, narcotics, and similar products not medically ordered and the abuse of alcohol,
- The consequences of intentional acts from the covered or the consequences of fraudulent/negligent/dishonest acts, suicide attempts or suicides,
- Costs incurred without our prior agreement, or that are not specifically stated as being covered within this membership.
- The consequences of incidents occurring during events, races, or motorized competitions (or their tests), subject to prior regulations of the public authorities, when the Covered Person participates as a competitor,
- The cost of replacement parts unless specified in Your Assistance Coverage document
- The beneficiary/beneficiaries or any other third party organizing any of the services detailed in this membership without first having authorization from us and a file number
- Any costs that would have been payable normally by You or the Beneficiaries, such as fuel, congestion, or toll charges.
- Charges for specialist recovery or charges incurred by us where the covered vehicle is not being used on a public highway when the breakdown/immobilization occurred and the Vehicle was not accessible using our standard recovery equipment unless specified in Your Assistance Coverage document.
- Any consequences of Your Vehicle not being kept in a roadworthy condition or not being serviced according to the manufacturer's recommendations. Allianz Assistance reserve the right to request proof of servicing,
- Immobilizations of the Vehicle determined by systematic recalls of the Manufacturer, periodic and non-periodic maintenance operations, checks, assembly of accessories
- repetitive breakdowns, caused by the non-repair of the Vehicle, after Our first intervention.
- Speedometer not working
- Problems relating to horns
- Damaged mirrors
- Damaged or faulty fuel cap Sunroof cannot be opened or closed Windows cannot be opened or closed Seat adjuster is faulty
- Traction control lights are illuminated
To know the list of terms and conditions, read the policy document.
How to Apply
Click on ‘Apply Now’ button and share your basic details in the online application form
Check and confirm your application by entering the OTP received on your mobile number
Pay the premium via credit/debit card, UPI, mobile wallet, or any other available online payment mode
You will receive the details of your membership via email/WhatsApp
Claim Process
You can raise a claim by reaching out to Allianz Assistance via one of the following ways:
- Allianz Assistance e-mail - autosecure@allianz.com
- Allianz Assistance toll free number – 1800 419 9039
Contact Us
In case you have any queries related to coverage, exclusions, or claims, please write to us at wecareinsurance@bizsupportc.com.
Disclaimer - Bajaj Finance Ltd. (BFL) is merely a distributor of this Product, owned by AWP Assistance (India) Private Limited (AWP/Allianz Assistance). Issuance of this product is at the sole discretion of AWP. This product shall be governed by AWP product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. This is not an insurance product.
Additional Disclaimers:-
- Services entitled to the customer can be refused or cancelled on account of abusive behaviour, fraudulent representation, malicious intent & refusal to pay the charges for any.
- Allianz Assistance reserves the right for changing and modifying the benefits and charges to the customer covered under this Roadside Assistance Program. The decision of Allianz Assistance on the question of coverage, inclusion or exclusion of any service under this Program, rates of charges for additional services, and any other issues which need a decision, shall be final and binding on the customer.