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Psychological Advice Plan

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People face variety of challenges in their lives, as the world becomes a busier place. Generally, people tend to feel lonely, or they feel the need to undergo trauma counselling, or simply reach out for mental support. All of this can be easily accessed, if one has a health insurance policy in place.

Psychological Advice Cover by AWP Assistance (India) Private Ltd., offers unlimited teleconsultation sessions with psychologists for only Rs. 26 including GST. One can get on either a video or voice call with the doctor or psychologist, from the comfort of their homes. The consultation can be conducted in Hindi or English, and patients can feel free to share their medical records, photographs, or prescriptions on the platform.

Plan Details

Here are the details of this plan.

Product Price including GST
Unlimited teleconsultation with psychologists Rs. 26

Eligibility: Individuals who are 18 and above can apply for this plan. The age is considered as per your last birthday.

Plan Validity: The plan is valid for a tenor of one year.

What's Covered

Here’s what’s covered in this plan.

  • Money-in-bank

    Teleconsultation

    Get counselling sessions with psychologists and psychiatrists under this mental health membership.

    Avail of unlimited teleconsultations during the year.

    Allianz Assistance is valid only in India:

    Sr. No

    Covered event

    Medical teleconsultation

    Counselling sessions with psychologists

    To avail of the teleconsultation service, please follow the steps given below:

    1. Call on toll-free number- 1800-419-0660 to reach the helpdesk for Allianz Assistance or Health Wise.
    2. Allianz Assistance agent will take the request and arrange a call back from the psychologist
    3. The doctor will call you and provide consultation, the prescription will be sent to you through an SMS or over customer email ID

What’s not Covered

Here’s what’s not covered in this plan.

  1. will be times when the consulting doctor may not be able to provide an assessment using telehealth consultation. Doctors are trained to assess the appropriateness of conducting telehealth consultations on a case-by-case basis. They will ensure that each consultation meets the standards required for patient examination and evaluation. If they are unable to make a full, adequate assessment for advice, based on high-quality evidence, they will recommend the subscriber to visit a doctor physically.
  2. Teleconsultations when the teleconsultation service identifies a medical emergency.

How to Apply

Click on ‘Apply Now’ button and share your basic details in the online application form

Check and confirm your application by entering the OTP received on your mobile number

Pay the premium via credit/debit card, UPI, mobile wallet, or any other available online payment mode

You will receive the details of your membership via email/WhatsApp

Claim Process

You can raise a claim by reaching out to Allianz Assistance via one of the following ways: 

Allianz Assistance toll-free number – 1800 419 9039

Contact Us

In case you have any queries related to coverage, exclusions or claims, please write to us at wecareinsurance@bizsupportc.com.

Disclaimer - Bajaj Finance Ltd. (BFL) is merely a distributor of this product, owned by AWP Assistance (India) Private Limited (AWP/Allianz Assistance). Issuance of this product is at the sole discretion of AWP. This product shall be governed by AWP product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. This is not an insurance product.

Additional Disclaimers – You must provide us with complete and accurate information when purchasing the membership and requesting a benefit. We may not be able to aid or cover if you provide us with incorrect or incomplete information. This includes failure to cooperate in the settlement of the claim or failing to pass on important information or changes.

If you or anyone acting on your behalf makes a claim which is in any way false or fraudulent or supports a claim with any false or fraudulent statement or document, you will lose all benefits you have paid for in this membership. We may also recover the cost of any previous benefits extended to you.

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