Practo Online Healthcare Plans

Our busy work schedules often come in the way of visiting a doctor to get health advice. With Practo Online Healthcare Plans, you can ensure that your health is not compromised in the daily hustle and bustle of life. These plans are designed to make quality healthcare accessible to you whenever and wherever you want, at your convenience. This includes online consultations from a team of doctors who can answer your queries at the click of a button. You can also get medicines delivered at your doorstep in a hassle-free manner.

Benefits of Practo Online Healthcare Plans

  • Free Online Consultations Over Chat, Call, And Video

    Free Online Consultations Over Chat, Call, And Video

    With Practo Family Doctor Plans, you can avail online medical consultations from a dedicated team of doctors, gynaecologists, sexologists, mental health experts, neurologists, dermatologists and orthopaedics. These healthcare experts offer you 24X7 health advice 365 days a year.

  • Health Queries Resolved Anytime, Anywhere

    Health Queries Resolved Anytime, Anywhere

    You can access online medical consultations from your office, home, or any other place via chat, audio call, or a video call. You can connect instantly and get a guaranteed doctor response within 5 minutes.

  • Free HealthCash

    Free HealthCash

    Once you sign up for a plan, you will receive HealthCash on your Practo app which can be used to order medicines, book diagnostic tests and doctor appointments.

  • 25% off On Chronic & Generic Medicines

    Up to 25% off On Chronic & Generic Medicines

    With the Practo Medicines Plan, you can avail discounts of up to 25% on ordering the medicines online. These discounts can be availed on all orders irrespective of their order values. Also, there are multiple discounts and offers running on the Practo platform that members can benefit from.

  • Keep Track Of Your Medical History

    Keep Track Of Your Medical History

    You can keep track of your medical history including health consultations, prescriptions, and more. These records help healthcare professionals precisely diagnose medical issues and prescribe the right medication on time.

  • Wide Coverage

    Wide Coverage

    Practo has presence in over 100 cities in India where medicines can be ordered online using its platform.

  • Strictly Confidential Consultations

    Strictly Confidential Consultations

    All consultations with the doctors are strictly confidential. Only patient and doctor can access these consultations. The prescriptions made by doctors on Practo are valid across all online and offline pharmacies.

  • To know the detailed features, benefits, terms, and conditions of these plans, please click here

How It Works

  1. Go through the benefits offered under various plans offered by Practo and select the pocket plan of your choice.

  2. Fill in the application form and make the payment using your preferred mode of payment.

  3. After you make the payment, you will receive a confirmation email/SMS.

  4. Download the Practo app from Google Play Store or Apple App Store.

  5. Login with your registered mobile number and start availing the pocket plan benefits.

FAQs

How do consultations with the family doctors work?

Members enrolled in the healthcare plan will have access to their own team of family doctors on the Practo app. A member needs to unlock a free online consultation with Practo’s team of family doctors who are available 24 hours a day x 7 days a week. The family doctor usually responds in less than 60 seconds. You will be able to communicate with the doctor through text, voice call, and video call. Each consultation remains strictly confidential.

Will my family members be able to access my online consultations?

No. Each member can access only their personal online consultations. If the member is a child, a parent/guardian can access his/her online consultations.

Can I use the prescription issued to me by family doctor or specialist doctor to buy medicines?

Yes, the prescription issued by family doctor or specialist doctor can be used to buy medicines on the Practo app itself.

Is there a minimum order value that I need to have to avail discounts on medicines?

No, there is no minimum order value to get discounts on ordering medicines.

How many days does it take to receive the medicines ordered through Practo?

The ideal time taken for medicines to get delivered is 24 hours to 72 hours. Time taken for delivery also depends on location. The expected date of delivery is shown in the Practo app while you place a medicine order.

Can I order the medicines for my family members as well?

You can order medicines for you and your family members.

Is there a customer care number where I can reach out to for any queries?

Yes, you can call on +918880709191 from Monday to Sunday between 10 am and 7 pm except on national holidays. Share your registered mobile number to get your queries addressed. You can also write an email at support@practo.com.

Practo Subscription Plans

How many free consultations can I avail?

  • 8

  • 10

  • 3

  • 3

  • 6

What is the validity of this plan?

  • 6 months

  • 9 months

  • 3 months

  • 3 months

  • 6 months

How much Health Cash can I avail?

  • No

  • No

  • No

  • Rs.100

  • Rs.200

Can I get medical prescriptions online?

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

Can I avail discount on purchase of medicines?

  • No

  • No

  • No

  • No

  • No

Can I avail discount on delivery of medicines?

  • No

  • No

  • No

  • No

  • No

What are the specializations covered under this plan?

  • General Physician

  • General Physician

  • General Physician, Gynecologist, Sexologist, Mental Health, Neurologist, Dermatologist & Orthopedic

  • General Physician

  • General Physician

How many free consultations can I avail?

  • No

  • No

What is the validity of this plan?

  • 6 months

  • 9 months

How much Health Cash can I avail?

  • No

  • No

Can I get medical prescriptions online?

  • Yes

  • Yes

Can I avail discount on purchase of medicines?

  • Up to 6 orders

  • Up to 9 orders

Can I avail discount on delivery of medicines?

  • Yes

  • Yes

What are the specializations covered under this plan?

  • NA

  • NA

How many free consultations can I avail?

  • 3

What is the validity of this plan?

  • 3 months

How much Health Cash can I avail?

  • No

Can I get medical prescriptions online?

  • Yes

Can I avail discount on purchase of medicines?

  • Up to 3 orders

Can I avail discount on delivery of medicines?

  • Yes

What are the specializations covered under this plan?

  • General Physician

Contact Us

Have any queries related to product, coverages, application form, issues or feedback? Please feel free to contact us by writing an email to pocketservices@bajajfinserv.in

You can also reach out to Practo in the following ways:

• Write an email at support@practo.com
• Call on +918880709191 between Monday to Sunday from 10 AM- 7PM (Except national holidays)