mobile screen insurance

Mobile Phone Damage Protection | Mobile Screen Protection Plan

The repair costs for loss or damage of your mobile is expensive these days. It is essential to have your mobile device insured.

Mobile Device Protection Plan (with value-added services and a complimentary comprehensive mobile insurance cover) offers you a comprehensive coverage in case of accidental or liquid damage to your mobile device.

The plan has many add-on benefits such as F-Secure Mobile Security, free annual access to Zee5 and a Gaana Plus subscription for a year.

  • Plan details

    CPP Mobile Device Protection Plan (with complimentary mobile device insurance) CPP Fonesafe Lite (with complimentary mobile screen insurance)
    The plan covers the cost of device replacement (up to 100% of base invoice value before applying any coupon, cashback, discount, depreciation, and standard deductibles). You can avail of the subscription for smartphones, laptops and tablets. CPP Mobile Protect must be purchased within 15 days of the purchase date of the device while CPP Fonesafe Lite can be purchased within 45 days from the date of purchase
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  • Pricing

    The membership fee, for both the plans, corresponding to the cost of device is given below:

    Device price range (in Rs.) CPP Mobile Protect (in Rs., with complimentary mobile device insurance) CPP Fonesafe Lite (with complimentary mobile screen insurance)
    6,000-9,999 1,215 649
    10,000-11,999 1,768 899
    12,000-14,999 1,768 1099
    15,000-19,999 2,076 1099
    20,000-24,999 2,683 1499
    25,000-29,999 3,221 1499
    30,000-34,999 3,642 1999
    35,000-39,999 4,140 1999
    40,000-49,999 6,879 2599
    50,000-59,999 13,003 2999
    60,000-69,999 16,487 2999
    70,000-99,999 16,487 3599
    More than 100,000 32,568 3599
      BUY NOW BUY NOW
    *Membership fee is based on the base invoice value, before any discounts and cashback

  • What is covered?

    Here’s what’s covered in this plan.
     

    Coverage offered CPP Mobile Protect (with complimentary mobile device insurance) CPP Fonesafe Lite (with complimentary mobile screen insurance)
    Gaana Plus subscription ✓Available for 1 year ✘ Unavailable
    Zee5 all access annual subscription ✓Available for 1 year ✓Available for 1 year
    F-Secure antivirus and malware protection ✓Available for 1 year ✓Available for 1 year
    Damage due to pollution ✘Not covered
    Any damage to your smartphone because of pollution or contamination will not be covered under this plan
    ✘ Not covered
    Any damage to your mobile screen because of pollution or contamination will not be covered under this plan
    Maximum coverage Same as handset value Same as handset value
    No. of claims allowed in membership year 2 2
    Accidental damage to mobile screen * ✓ Covered
    Damages to mobile screen are covered. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover
    ✓ Covered
    Damages to mobile screen are covered. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover
    Accidental damage to handset * ✓ Covered
    Accidental damage is covered for the entire handset. However, the phone should have been in your custody at the time of damage to avail of this benefit
    ✘ Not covered
    Damages to your handset are not covered under this plan
    Liquid damage * ✓ Covered
    Damage to your handset (including mobile screen) due to water or fluids is covered.
    ✘ Not covered
    Liquid damages to your mobile screen are not covered under the plan
    Breakdown cover * ✘Not covered
    Repair and replacement costs arising from your phone's unexpected electrical or mechanical breakdown are not covered under the plan.
    ✓ Covered
    Repair and replacement costs arising due to any unexpected electrical or mechanical breakdown of your phone screen is covered, provided the phone was being used by you at the time of breakdown
    F-Secure antivirus and malware protection ✓Available for 1 year ✓Available for 1 year
    Maximum claim amount per claim* 100% of handset/invoice value 50% of handset/invoice value

    *Note:The coverage offered cannot exceed the total invoice value of the smartphone. A maximum of 2 claims shall be addressed during the membership period, subject to maximum coverage value at the time of loss. You can make a second claim if the first claim has incurred a partial loss. This coverage is offered complimentarily through a registered General Insurer of India.

  • Benefits

  • Standard Fire And Special Perils Cover

    F-Secure device security

    With CPP Mobile Protect and CPP Fonesafe Lite, you can avail of a host of security features by installing the F-Secure SAFE mobile app. Some of the benefits are:

    • Anti-virus and anti-malware protection
    • Remote lock and remote data wipe
    • Fraudulent website protection
    • SIM card lock (locks phone when SIM card is removed)
    • Remotely locate the phone using GPS
    • Scream alarm (sets off an alarm in the phone if misplaced)
    • Auto scan of downloaded apps
    • SIM card change
    • SIM blocking and IMEI registration

  • Flexible tenors

    ZEE5 all access annual subscription

    You get a free annual subscription of ZEE5 to keep the entertainment going in your mobile device.

    • Free one-year Zee5 subscription worth Rs. 999
    • Supports 12 Indian languages
    • 90+ live TV channels, TV shows, 80+ originals, 25+ blockbuster digital premiers, 3,000+ movies
    • Connection on 5 devices simultaneously
    • 1 lakh+ hour of content

  • Flexible tenors

    Gaana Plus subscription

    • 30 million Songs
    • Advertisement free music experience
    • Song downloads
    • Offline playback
    • Regional languages

  • Deductibles applicable

    Based on the cost of a handset, a standard deductible must be borne by the member for each claim unless specifically revised
     

    Handset value (in Rs.) CPP Mobile Protect (with complimentary mobile device insurance) CPP Fonesafe Lite (with complimentary mobile screen insurance)
    6,000-19,999 5% of claim value subject to a minimum of Rs. 500 500
    20,000-29,999 5% of claim value subject to a minimum of Rs. 1,000 500
    30,000-49,999 5% of claim value subject to a minimum of Rs. 1,000 1000
    50,000-69,999 5% of claim value subject to a minimum of Rs. 1,500 1000
    More than 70,000 5% of claim value subject to a minimum of Rs. 1,500 1000

    * Deductible is applicable only for repair cases (no depreciation is applicable for repair cases). Depreciation is applicable only for total loss cases (no deductible for total loss cases).

  • Depreciation (applicable on CPP Mobile Protect with complimentary mobile device insurance only).

    Depending on the usage duration of the phone, the claim is processed on the device’s depreciated value. Refer to the table below for more details:
     

    Phone age Depreciation %
    0 - 3 months 15%
    3 - 6 months 25%
    6 – 12 months 50%

  • List of Smartphone Brands Covered under the Plan

    The mobile protection plan covers an array of mobile phone models, including popular brands such as the ones listed below:
     

    Samsung Oppo Huawei
    Apple iPhone Motorola Lenovo
    OnePlus Nokia Micromax
    Xiaomi Google Microsoft
    Vivo Honor Gionee
    LG Realme Asus

  • How to Apply?

    You can apply for the Mobile Device Protection plan using the online application process and following the steps below:

    • Click on the ‘Buy Now’ button on the top left corner of the page And fill in basic details such as your name, mobile number, invoice number and invoice value.
    • Verify the details using the OTP you receive on your registered mobile number.
    • Pay via your mobile wallet, credit/debit card or any other payment option and complete your purchase

    Buy CPP MOBILE PROTECT
    Buy CPP FONESAFE LITE

    Here’s the step-by-step application process

    Choose the plan you are interested in and click the ‘Buy Now’ button for the respective plan

    Fill in the online application form with basic details such as name, IMEI number, mobile number, and more

    Authenticate your purchase by entering the OTP received on your registered phone number

    Complete the purchase by paying the membership fee via mobile wallet, credit card/debit card, mobile wallet, or any other preferred mode of payment

How to raise a claim?

You can raise your claim with the customer experience team within 24 hours of damage to your smartphone to avail of the benefits under this cover. You can reach the issuer via:

Phone:
Call at one of the following numbers:
Toll-Free- 1800-419-4000
6000-4000 (city STD code to be prefixed)

Mail:
CPP Assistance Services Pvt. Ltd.
PO Box No. 826,
Kalkaji Post Office
New Delhi- 110019

You may also write an email to feedback@cppindia.com for any claim related queries.

Documents required to file a claim:

  • A duly filled claim form signed by the member detailing the loss or damage and an estimate of the claim amount.
  • Any documentation required to support and substantiate the claim amount, such as bills, invoices, valuation reports, etc.
  • Any other document deemed necessary to establish the loss or its quantum depending upon the nature of the claim.

Terms of cancellation:

You have the right to cancel your membership at any time during the agreement period. If you exercise this right, your membership will be cancelled immediately. Any membership fee payment made by you (or Bajaj Finance Limited . on your behalf) will be refunded to you (or Bajaj FinanceLimited ) as the case may be, as per the agreed terms. The refund of the membership fee will be as per the following conditions:

  • Cancellation within 30 days: Rs. 50 will be deducted, and the balance membership fee will be refunded.
  • After 30 days: Rs. 400 will be deducted, and the balance membership fee will be refunded.
  • No refund shall be due on cancellation under any circumstances if you have used any of the service’s features.

Contact us

For any queries or concerns relating to the plan, please email pocketservices@bajajfinserv.in.

Disclaimer - Bajaj Finance Ltd. (BFL) is merely a distributor of above products, owned by CPP Assistance Services Private Ltd. (CPP). Issuance of these products is at the sole discretion of CPP. This product shall be governed by CPP product T&C’s, and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post-sale. This is not an insurance product, and CPP Assistance Services Private Ltd. is not an insurance company. Purchase of this product is purely voluntary in nature. BFL does not compel any of its customers to mandatorily purchase any third-party products.”

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