A mobile device protection plan (with value-added services and a complimentary comprehensive mobile insurance cover) offers complete coverage in case of accidental or liquid damage to your mobile device.
Since the repair costs for loss or damage of your mobiles are expensive these days. It is essential to have your mobile device insured. The mobile protection plan comes with many add-on benefits such as F-Secure mobile security, free annual access to ZEE5 and a Gaana Plus subscription for a year.
|CPP Mobile Device Protection Plan (with complimentary mobile device insurance)||CPP Fonesafe Lite (with complimentary mobile device insurance)|
|The plan covers the device replacement cost (up to 100% of the base value before applying any coupon, cashback, discount, depreciation and standard deductibles) for up to 2 instances. You can avail of the subscription for smartphones, laptops & tablets. Mobile Protect can be purchased within 60 days of the date of purchase.||Fonesafe Mobile Screen Insurance plan offers coverage for display-related damages for up to two instances of screen damage. Fonesafe Lite can be purchased within 60 days from the date of purchase.|
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The premiums for both the plans are given below, corresponding to the handset cost.
|Device Price Range (in Rs.)||CPP Mobile Protect (in Rs., with complimentary mobile device insurance)||CPP Fonesafe Lite (in Rs., with complimentary mobile screen insurance)|
|More than 100,000||6153||3599|
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*Membership fee is based on the base invoice value, before any discounts and cashback
|Coverage||Fonesafe Mobile Insurance||Fonesafe Lite Mobile Screen Insurance|
|Accidental damage to mobile screen||✓ Covered
Damages to the mobile display are covered, provided the phone should have been in your custody at the time of damage.
Damages to the mobile screen are covered. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover.
|Accidental damage to the handset||✓ Covered
Accidental damage is covered for the entire handset. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover.
|✘ Not covered
Damages to your handset are not covered under the plan.
Damages to your handset (including mobile screen) due to water or fluids is covered.
Liquid damages to your mobile screen are not covered under the plan.
|Breakdown cover||✘Not covered
Repair and replacement costs arising from any unexpected electrical or mechanical breakdown of your phone are not covered under the plan. Any damage to your smartphone because of pollution or contamination will not be covered under this plan
Repair and replacement costs arising from any unexpected electrical or mechanical breakdown of your phone screen are covered, provided you were using the phone at the time of breakdown.
|Gaana Plus subscription||✓ Available for 1 year||✘ Unavailable|
|ZEE5 All-Access annual subscription||✓Available for 1 year||✓Available for 1 year|
|F-Secure antivirus and malware protection||✓Available for 1 year||✓Available for 1 year|
|Damage due to pollution||✘ Not covered
Any damage to your smartphone due to the effects of pollution or contamination will not be covered under the policy.
|✘ Not covered
Any damage to your mobile screen due to the effects of pollution or contamination will not be covered under the policy.
|Max. sum insured||Same as handset value||Same as handset value|
|No. of claims allowed in policy year||2||2|
|Max. claim amount per claim*||100% of handset/invoice value||50% of handset/invoice value|
*Note:The coverage offered cannot exceed the total invoice value of the smartphone.
• 30 million Songs
• Advertisement free music experience
• Song downloads
• Offline playback
• Regional languages
Based on the cost of the handset, a standard deductible has to be borne by the insured policyholder for each claim unless specifically revised and altered by the insurer and mentioned in the Certificate of Insurance. The amount of deductibles are mentioned in the table below:
|Handset Value (in Rs.)||CPP Mobile Protect (in Rs., with complimentary mobile device insurance)||CPP Fonesafe Lite (in Rs., with complimentary mobile screen insurance)|
|More than 70,000||3500||1000|
Depending on the usage duration of the phone, the claim will be processed on the depreciated value of the device. The same has been illustrated below:
|Phone age||Depreciation %|
|0 - 3 months||15|
|3 - 6 months||25|
|6 - 12 months||35/50|
You can apply for the Mobile Insurance plan hassle-free by filling in an online application form and making the premium payment using any of the convenient online payment modes available.
Here's the step-by-step process to do the same.
You can raise your claim with the customer experience team within 24 hours of damage to your smartphone to avail the benefits of this insurance cover. You may reach out to the insurer in the following ways:
You can call at the following numbers:
6000-4000 (city STD code to be prefixed)
CPP Assistance Services Pvt. Ltd.
PO Box No. 826,
Kalkaji Post Office
New Delhi- 110019
You may also write an email to firstname.lastname@example.org for any claim related queries.
To initiate a claim, you have to submit the following documents to the insurer:
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