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OPPO Coverage Plan | OPPO Mobile Insurance Plan

In 2014, a Chinese company, OPPO Electronics Corp., released their phones in India. These came with brand new features and gained public attention in no time, raising sales across the country. The pricing for the phones is high, and any damage to the handset can also be extensively expensive. An Oppo phone insurance plan can be of great assistance in such cases.

With the recent launch of Oppo A94 in March 2021, the brand has created a buzz in the market. The high- end phones from the brand carry good camera and screen display which is why there is good demand of Oppo phones in the market. Some of the most sought-after variants of the brand include-

 

These high end Oppo phones are quite expensive and any damage to these can be financially damaging. In several instances you may need a phone replacement, the cost for which is even more high.

So, to keep your finances secure, you must always opt for a Mobile Protection Plan or an Oppo extended warranty plan for your phone, which provides cover for any damage caused to it. Presently, multiple insurers offer Oppo insurance which covers any damage caused to the device. But, one must always check coverage details, terms and conditions, and policy guidelines before availing of the plan. Oppo mobile insurance will help you get the maximum benefits to protect your device.

Bajaj Finserv offers Oppo Mobile Protection Plan that provides adequate coverage against any damage to your device. It is accompanied by other benefits and features, making this Oppo insurance cover a pocket-friendly option. You can check coverage details for the Oppo insurance plan and accordingly choose the best cover from the various options available.

Two variants of the Mobile Protection Plan include:

1. Mobile Protection Plan- In case your device is completely damaged, the plan provides cover for the replacement cost incurred. This device replacement is applicable up to a limit of 100% of base invoice price (without applying any discounts or coupons). The plan is not only available for phones but also tablets and laptops.

2. Mobile Screen Protection Plan- This plan will provide you coverage against any damage caused to the screen of your phone. However, it is important to note that this policy is applicable only up to two cases of screen damage.

  • Mobile protection plan details

    CPP Mobile Device Protection Plan (with complimentary mobile device insurance) CPP Fonesafe Lite (with complimentary mobile device insurance)
    The plan covers the device replacement cost (up to 100% of the base value before applying any coupon, cashback, discount, depreciation and standard deductibles) for up to 2 instances. You can avail of the subscription for smartphones, laptops & tablets. Mobile Protect can be purchased within 60 days of the date of purchase. Fonesafe Mobile Screen Insurance plan offers coverage for display-related damages for up to two instances of screen damage. Fonesafe Lite can be purchased within 60 days from the date of purchase.
    BUY NOW BUY NOW

  • Pricing

    The premiums for both the plans are given below, corresponding to the handset cost.

    Device Price Range (in Rs.) CPP Mobile Protect (in Rs., with complimentary mobile device insurance) CPP Fonesafe Lite (in Rs., with complimentary mobile screen insurance)
    6,000-9,999 1212 649
    10,000-11,999 1612 899
    12,000-14,999 2137 1099
    15,000-19,999 2137 1099
    20,000-24,999 2787 1499
    25,000-29,999 2787 1499
    30,000-34,999 3812 1999
    35,000-39,999 3812 1999
    40,000-49,999 4912 2599
    50,000-59,999 5612 2999
    60,000-69,999 5612 2999
    70,000-99,999 6212 3599
    More than 100,000 6212 3599
      BUY NOW BUY NOW

    *Membership fee is based on the base invoice value, before any discounts and cashback

  • What is covered

    Coverage Fonesafe Mobile Insurance Fonesafe Lite Mobile Screen Insurance
    Accidental damage to mobile screen ✓ Covered
    Damages to the mobile display are covered, provided the phone should have been in your custody at the time of damage.
    ✓ Covered
    Damages to the mobile screen are covered. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover.
    Accidental damage to the handset ✓ Covered
    Accidental damage is covered for the entire handset. However, the phone should have been in your custody at the time of damage to avail the benefits of this cover.
    ✘ Not covered
    Damages to your handset are not covered under the plan.
    Liquid damage ✓Covered
    Damages to your handset (including mobile screen) due to water or fluids is covered.
    ✘Not covered
    Liquid damages to your mobile screen are not covered under the plan.
    Mobile theft insurance In case your mobile phone is stolen, FoneSafe delivers a temporary smartphone at your doorstep in select cities across India (up to a maximum period of 7 days). You can avail the benefits of the theft coverage plan by reaching out to customer support. In case your mobile phone is stolen, FoneSafe Lite delivers a temporary smartphone at your doorstep in select cities across India (up to a maximum period of 7 days). You can avail the benefits of the theft coverage plan by reaching out to customer support.
    Breakdown cover ✘Not covered
    Repair and replacement costs arising from any unexpected electrical or mechanical breakdown of your phone are not covered under the plan. Any damage to your smartphone because of pollution or contamination will not be covered under this plan
    ✓Covered
    Repair and replacement costs arising from any unexpected electrical or mechanical breakdown of your phone screen are covered, provided you were using the phone at the time of breakdown.
    Gaana Plus subscription ✓ Available for 1 year ✘ Unavailable
    ZEE5 All-Access annual subscription ✓Available for 1 year ✓Available for 1 year
    F-Secure antivirus and malware protection ✓Available for 1 year ✓Available for 1 year
    Damage due to pollution ✘ Not covered
    Any damage to your smartphone due to the effects of pollution or contamination will not be covered under the policy.
    ✘ Not covered
    Any damage to your mobile screen due to the effects of pollution or contamination will not be covered under the policy.
    Max. sum insured Same as handset value Same as handset value
    No. of claims allowed in policy year 2 2
    Max. claim amount per claim* 100% of handset/invoice value 50% of handset/invoice value

    *Note: The coverage offered cannot exceed the total invoice value of the smartphone.

  • Benefits of mobile protection plan

  • Standard Fire And Special Perils Cover

    F-Secure device security

     
    With CPP Fonesafe Mobile Insurance and CPP Fonesafe Lite Mobile Screen Insurance, you can avail a host of security features by installing the F-Secure SAFE Mobile App. Some of the benefits are mentioned below:

    • Antivirus and anti-malware protection
    • Theft coverage plan in case your mobile phone is stolen
    • Remote lock and remote data wipe
    • Fraudulent website protection
    • SIM card lock - locks phone if SIM card is removed
    • Remotely locate the phone using GPS
    • Scream alarm - set off an alarm in case of a misplaced phone
    • Auto-scan of downloaded apps
    • SIM card change - send SMS and location to a trusted number
    • SIM blocking, IMEI registration

  • Flexible tenors

    ZEE5 all-access annual subscription

     
    You get a free annual subscription to ZEE5.

    • It supports 12 Indian languages
    • 90+ Live TV channels, TV shows, 80+ original shows, 25+ blockbuster digital premiers, 3000+ movies
    • 5 devices can be connected with the annual subscription
    • 1 lakh+ hour of content
    • Annual subscription for one year Rs. 999, which is included in the package for you

  • Flexible tenors

    Gaana Plus subscription

    • 30 million Songs
    • Advertisement free music experience
    • Song downloads
    • Offline playback
    • Regional languages

  • Single number assistance

     
    You can call CPP's customer care at 1860-258-3030 (Monday - Sunday, 11 am to 9 pm) for assistance related to your mobile protection benefits.

  • Temporary smartphone replacement service

     
    If your smartphone is stolen, mobile protect delivers a temporary smartphone to your doorstep in selected cities across India (up to a maximum period of 7 days). You can call our call centre and place a request.

    Key features

    • Free delivery of temporary smartphones to the customer's home or office within 24 hours in selected cities.
    • The customer is responsible for all data on the smartphone. He should delete all data and contacts before handing them back to CPP.
    • If the temporary smartphone isn't returned after 7 days, CPP can take appropriate legal action against him.
    • The customer needs to contact Mobile Protect customer service to avail the benefits of this plan.

  • Deductibles applicable

    Based on the cost of the handset, a standard deductible has to be borne by the insured policyholder for each claim unless specifically revised and altered by the insurer and mentioned in the Certificate of Insurance. The amount of deductibles are mentioned in the table below:

    Handset Value (in Rs.) CPP Mobile Protect (in Rs., with complimentary mobile device insurance) CPP Fonesafe Lite (in Rs., with complimentary mobile screen insurance)
    6,000-11,999 750 500
    12,000-19,999 1000 500
    20,000-29,999 1250 500
    30,000-39,999 1500 1000
    40,000-49,999 2000 1000
    50,000-69,999 3000 1000
    More than 70,000 3500 1000

  • Depreciation

    Depending on the usage duration of the phone, the claim will be processed on the depreciated value of the device. The same has been illustrated below:

    Phone age Depreciation %
    0 - 3 months 15
    3 - 6 months 25
    6 - 12 months 35/50

How to raise a claim?

You can raise your claim with the customer experience team within 24 hours of damage to your smartphone to avail of the benefits under this cover. You can reach the issuer via:

Phone:
Call at one of the following numbers:
Toll-Free- 1800-419-4000
6000-4000 (city STD code to be prefixed)

Mail:
CPP Assistance Services Pvt. Ltd.
PO Box No. 826,
Kalkaji Post Office
New Delhi- 110019

You may also write an email to feedback@cppindia.com for any claim related queries.

How to Apply?

You can apply for the Mobile Device Protection plan using the online application process and following the steps below:

• Click on the ‘Buy Now’ button on the top left corner of the page And fill in basic details such as your name, mobile number, invoice number and invoice value.
• Verify the details using the OTP you receive on your registered mobile number.
• Pay via your mobile wallet, credit/debit card or any other payment option and complete your purchase

Buy CPP MOBILE PROTECT
Buy CPP FONESAFE LITE

Here’s the step-by-step application process

Choose the plan you are interested in and click the ‘Buy Now’ button for the respective plan

Fill in the online application form with basic details such as name, IMEI number, mobile number, and more

Authenticate your purchase by entering the OTP received on your registered phone number

Complete the purchase by paying the membership fee via mobile wallet, credit card/debit card, mobile wallet, or any other preferred mode of payment

OPPO Mobile Protection Plan Frequently Asked Questions

What is included in OPPO warranty?

https://support.oppo.com/in/warranty-policy/
Oppo offers a 12-month warranty for smartphones and battery protection if performance failure occurs from normal usage. Also, a six-month Oppo warranty is applicable for a USB cable and charger. To claim Oppo warranty cover must possess a valid warranty card and invoice. Any product replaced can enjoy the remaining warranty period of 3 months from the replacement date, whichever is longer. The products purchased overseas do not enjoy the domestic warranty cover.

Can I buy mobile protection plan later?

Yes, the CPP Mobile Protection Plan by Bajaj Finserv can be purchased within 15 days from the date of purchase, while the CPP Fonesafe Lite is available for grabs within 45 days from the date of purchase.

Does OPPO have insurance?

Insurance plans to secure your Oppo mobile phone are readily available online. Mobile Protection Plan by Bajaj Finserv provides insurance for Oppo handsets. The premiums start from as low as Rs. 649, varying based on the devices. It covers the damage expenses, repair costs, replacement of phone parts, and up to 100% of the mobile phone’s price/value. You also get coverage for repairs and replacement under F-secure device security. Also, the plan comes with a yearly subscription to Zee5 and Gaana Plus.

How can I check my phone warranty?

To check the warranty details of your mobile phone, you can check the invoice or billing information of your handset. However, in case these are not accessible, one can check the IMEI of your phone. IMEI is a unique number that comes with every device using which you can find warranty information, date of purchase, carrier information, system version, device specifications, etc.

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