CPP Assistance – Wallet Care at a membership plan of Rs. 699 with a coverage of up to Rs. 2 lakh
Key features
Key features and benefits
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Card protection plan coverage
Get coverage up to Rs. 2 lakh against card fraud, including PIN-based fraud, and losses due to phishing and tele-phishing.
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24x7 single-call card blocking service
In case of wallet loss, you can report the loss of your payment cards at 1800-419-4000 (toll-free number). You can get your payment cards blocked with just one phone call.
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Emergency travel assistance
Whether you are in India or abroad, you get emergency travel and hotel assistance of up to Rs. 50,000 in India and Rs. 1 lakh abroad.
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Covers PAN card replacement
The Wallet Care plan covers the cost incurred for replacing a lost PAN card.
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End-to-end online process
You can easily buy the plan online through our 100% digital and paperless process.
Eligibility criteria and documents required
You need to fulfil the following criteria to buy Wallet Care plan. If you meet all the eligibility criteria, we will need a few details to complete your application process.
Eligibility criteria
- Nationality: Indian
- Age: 18+ years
Documents required
No documents are required to buy the plan.
You only need to provide the following details at the time of buying the plan:
- Name
- Address
- Email address
- Phone number
Step-by-step guide to buy this plan
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Step 1
Click on ‘Buy Now’ button on this page.
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Step 2
Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.
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Step 3
Enter the One Time Password (OTP) received on your registered mobile number for verification.
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Step 4
If your mobile number is present in our records, your details on the form will be pre-filled and you need to review the details.
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Step 5
In case you are a new customer buying the plan, you will need to fill in the details required - name, address, email address and phone number.
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Step 6
Once details are reviewed or filled out, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards and wallet.
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Step 7
After the payment is successful, you can download the plan receipt instantly.
You can also download the plan document from ‘My Account’ after 5 to 7 working days from the date of purchase of the plan.
Plan details
Here’s a quick look at the plan details of Wallet Care:
| Plan details | Description |
|---|---|
| Coverage (in Rs.) | 2 lakh |
| Membership fee including GST (in Rs.) | 699 |
| Debit/credit card fraud protection (in Rs.) | 1 lakh |
| Mobile wallet fraud protection (in Rs.) | 50,000 |
| Single-call card blocking facility | Available |
| Free SIM card replacement | Available |
| Emergency travel and hotel assistance (in Rs.) | 50,000 (India) | 1 lakh (outside India) |
| Plan tenure | 1 year |
Key inclusions and exclusions
Here’s a quick look at the inclusions and exclusions under the Wallet Care plan:
- Key inclusions
- Key exclusions
| Key inclusions | Description |
|---|---|
| Complimentary fraud protection | Covers digital transactions arising from mobile wallet fraud |
| Emergency travel assistance | Covers loss during domestic and international travel with emergency travel and hotel assistance |
| Block cards with one call | Facilitates the blocking of lost credit and debit cards with a phone call to a toll-free number |
| PAN card replacement | Covers the cost of replacing a lost PAN card |
| Mobile SIM blocking | Wallet Care card protection plan provides SIM/IMEI registration and SIM card blocking services. |
| Key exclusions | Description |
|---|---|
| Forgery | Loss occurring directly or indirectly from an act of forgery is not covered |
| Intoxication | Losses sustained while under the influence of liquor or drugs or any intoxicants are not covered |
Product information
For complete details on product benefits, features, terms and exclusions, please read product sales brochure and membership document carefully before concluding a sale.
How to claim
You can reach out to the service provider (CPP Assistance) to claim the benefits of Wallet Care plan by email or phone:
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Service provider’s email address
Write to the insurer at feedback@cppindia.com and share your policy document
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Service provider’s toll-free number
You can also call on the toll-free helpline number 1800-419-4000 and claim the benefits
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Documents required to claim
To claim the benefits of this Pocket Subscription plan, you need to present the following documents:
1. Membership document received at the time of purchase
2. Invoices for all expenses being claimed -
Contact Bajaj Finance Ltd.
In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in
Frequently asked questions
In unfortunate situations when you suddenly find out that you cannot find your wallet, it is always stressful race to swiftly get all your cards blocked. Wallet Care card protection plan enables you to make a single call to the customer service team. They will reach out to your card issuers and your cards will be cancelled in a few minutes irrespective of your location.
The wallet care protection plan membership will remain active for a year from the set-up date of the membership plan.
When you find out that you have lost your card, you should immediately call the 24x7 helpline number (1800-419-4000) or call 6000-4000 (city STD code to be prefixed). The card issuers will be contacted instantly for cancellation.
Registering the details of your critical documents and card with us enables you to get quick assistance in emergency situations.
Here’s a look at the extensive benefits that you get in this wallet care card protection plan:
1. Blocking all cards with just one phone call
2. Toll-free helpline number
3. Global coverage
4. Complimentary fraud protection which covers you from any card-based fraud on account of skimming, theft/loss, online use, counterfeiting, PIN-based fraud and phishing
5. Emergency cash and travel assistance
6. Registration of valuable documents
7. Replacing lost PAN card
8. IMEI registering and SIM blocking for lost phone
You can choose between these two options for getting your card and document details registered:
Mail:
The completed form for registration in the welcome pack can be mailed to us at this address:
CPP Assistance Services Pvt. Ltd.
PO Box No. 826,
Kalkaji Post Office
New Delhi – 110019
Phone:
You can call the following number:
Toll-free – 1800-419-4000
6000-4000 (city STD code to be prefixed)
A Card Protection Plan (CPP) is a comprehensive service that acts as an insurance plan to prevent any loss due to card theft. This plan is unique because it is not just limited to credit or debit cards but also offers coverage for identity cards (PAN, Aadhar, etc.) fraud. The wallet care protection plan requires you to pay a yearly subscription fee and avail of benefits like SIM card blocking, emergency travel assistance, PAN card replacement, etc.