A handy guide to reading your credit report correctly
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A handy guide to reading your credit report correctly

  • Highlights

  • CIBIL report includes details of your credit history

  • The score is a reflection of your creditworthiness

  • It contains your account and enquiry information

  • Read the report correctly and make sense of your score

Lenders often access your credit report when you apply for a loan. This helps the lender determine your potential to repay the loan. Accordingly, they judge whether extending credit to you is risky or not. Since your credit report offers a view of your credit history, it is important to know how to read and make sense of it. This way, you can improve your credit behaviour and access funds more easily.

Since your credit report may contain certain terms that may be unfamiliar to you, here’s how to go about reading it.

What does your credit report contain?

1. CIBIL score

First and foremost, you can find your CIBIL score on your credit report. This score is a numerical representation of your credit history and a CIBIL credit score ranges from 300 to 900. Here, 300 is the lowest credit score and 900 is the highest score you can get. Your CIBIL credit score is based on the ‘Accounts’ and ‘Enquiry’ portion of your CIBIL report. In an instance where you see ‘NH’ or ‘NA’ instead of a three-digit number, it means that you don’t have a credit history or don’t have enough of credit history to warrant a score. Another reason could be that you have no recent credit activity in the last few years.

2. Personal information

This portion of your CIBIL report consists of your personal details such as your name, date of birth and gender. The identification section lists your Tax ID or PAN, passport number, voter’s ID and driving license information. TransUnion CIBIL collects this information from various sources and consolidates it.

3. Contact information

Here you will find details like your telephone number, address, mobile number and email address. These are categorised by the type of the addresses: residential, office, permanent or temporary. Also, you can list up to 4 addresses and email addresses as part of your contact information.

4. Employment information

You can find information regarding your job profile and your income here. In most cases, this information is what you have provided while applying for credit in the past. The lenders then pass on this information to CIBIL .

5. Account information

This section is one of the most important ones as it talks about all your credit cards and loan details. It also provides additional details such as the lender’s name, type of credit availed, type of application (single or joint), loan amount, date of last payment, current balance and outstanding amount.

Basically, you can find all credit-related information for the past 36 months here. If you see a red-outlined box above the account information, it means that there is an open dispute regarding that section. The box will vanish once the dispute is settled. It is also possible for the information to stay as it is as per the final information provided by the lender.

What Should Be Your CIBIL Score to Apply a Personal loan | Bajaj Finserv

6. Enquiry information

Here you can see the number of enquiries you have made for credit. Details in this section include the lenders’ names, date of application for credit and the amount of credit. It also includes the type of loan that you have applied for.

Six terms commonly used in your credit report

To make the most of the information you see, learn what these commonly used terms mean.

  • Cash limit: This is the amount of cash you are allowed to withdraw from your credit card if you have one.

  • CN (Control Number): This is your report number. You must know of this number if you ever want to file a dispute.

  • DPD (Days Past Due): This indicates the number of days that you have gone past the payment deadline before making it. Here, anything apart from ‘000’ or ‘STD’ is viewed as negative. If you see ‘XXX’ mentioned here, it simply means your lender hasn’t provided this information to CIBIL.

  • High credit: This shows you the highest billed amount inclusive of fees and interest on your credit card or overdraft.

  • Ownership: This denotes whether you have applied for credit by yourself or have done so in conjunction with another applicant, an authorised user (in terms of an add-on credit card user) or a guarantor.

  • Settlement amount: If you are disputing a loan amount based on what the lender says you owe and what you think you must pay, the lender decides a settlement amount that you both agree upon. This amount is reflected here and the remaining is written off.


So, check your CIBIL report regularly in order to see how your repayment behaviour has been, to rectify any discrepancies, and to improve your credit score.

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