Highlights of
Our ESG Initiatives

Our Goals
FY2025
FY2024
Governance

Liquidity and solvency for regulated entities (BFL, BHFL, BAGIC and BALIC)

Significantly higher Capital maintained than the regulatory requirements across all companies.

Surplus capital of `48,950 crore in FY2025

Significantly higher Capital maintained than the regulatory requirements across all companies.

Surplus capital of `40,702 crore in FY2024

Responsible investment across BAGIC and BALIC

Coverage is around 90% against a target of 80%.

Coverage is above 90%, against a target of 75%.

Board Functioning

  • The Number of Board and Committee meetings exceeding statutory requirements.
  • The Board comprises directors from diverse backgrounds and substantial experience.
  • Independent Directors with outstanding track record.
  • Pre-Audit Committee meetings of the Committee's Chair with statutory auditors, the internal auditor and members of the executive management.
  • Separate meeting of Independent Directors.
  • Confidential Board evaluation process.
  • The Company is represented by non executive directors on the Board of its material subsidiaries.
  • ESG strategy monitored by the Board and a dedicated ESG Executive committee in BFS and all subsidiaries.
  • All Related Party transactions assessed by an independent Law firm and arm's length certificate given to the Audit Committee.

Policies

  • Policy framework largely driven from BFS.
  • All material policies jointly decided by BFS and subsidiaries and published on the website.
Our Goals
FY2025
FY2024
Financial Inclusion integrating ESG within our businesses

BFL - Loans to New-to-Credit Customers

67 lakh

63 lakh

Farmers covered under Crop Insurance by BAGIC

1.97 crore farmers

1.34 crore farmers

Farmers benefitted through Crop Insurance Schemes

21.63 lakh with claims of `1,485.00 crore

37.78 lakh with claims of `1,984.77 crore

BFL Micro Finance (MFI) Branches

418

100

Enabling MSMEs

~1.7 lakh Loans

~1.6 lakh Loans

Social Sector Obligations for BALIC and BAGIC (against mandated 5%)

BALIC 16%

BALIC 12%

BALIC 14%

BALIC 7%

Women Insurance Agents

BALIC 22%

BALIC 33%

BALIC 28%

BALIC 32%

Group Lending MFI Loans to Women by BFL

3.45 lakh+ women

~26,000 women

Lives covered by BALIC in MFI Segment and through PMJJBY

MFI - 1.34 crore

PMJJBY - 2.35 lakh

MFI - 1.58 crore

PMJJBY - 4.42 lakh

Lives covered by BAGIC through integration with Government Health Schemes

2.23 crore

2.1 crore

Facilitating sustainable income generation

4.1 lakh loans for 3 wheelers

2.89 lakh - 3 wheelers insured


~15,500 loans for tractors

41,043 - tractors insured

3.99 lakh loans for 3 wheelers

3.08 lakh - 3 wheelers insured


~500 loans for tractors

42,896 - tractors insured

Our Goals
FY2025
FY2024
Preserving and Protecting the Environment

Decarbonisation

Consultant engaged to work on the decarbonisation strategy for entire group - basis outcomes, target taken to become carbon neutral on Scope 1 and Scope 2 emissions by FY2032

Green Financing and Insurance by BFL and BAGIC

EV insurance (Gross Written Premium) -
`211.51 crore

EV Lending - 79,000+ Loans financed

EV insurance (Gross Written Premium) -
`162.35 crore

EV Lending - 54,000+ Loans financed

Renewable power Insurance

Number of Policies - 5,826

Gross Written Premium - `80 crore

Financing - ~2,600 loans given

Renewable power Insurance

Number of Policies - 4,746

Gross Written Premium - `~478 crore

Financing - ~1,850 loans given

Renewable Power - Wind Power Generation

8.4 crore units

9 crore units

Renewable Power - Solar Power

Installed - 757 KW

Generation - 3.2 lakh units

Installed - 757 KW

Generation - 7 lakh units

Sapling Plantation

2 lakh saplings

0.7 lakh saplings

Energy Intensity per crore of consolidated total revenue from operations adjusted for PPP

50.29

54.87

Carbon Footprint - GHG intensity per rupee of turnover (Total Scope 1+2+3 emissions/turnover in crore)

0.70

0.69

Responsible disposal of e-waste (batteries and e-waste) in metric tonnes

181.78

103.58

Our Goals
FY2025
FY2024
Empowering Society

CSR expenditure

`335.73 crore

`247.17 crore

Number of beneficiaries

41 lakh

15 lakh

Impact Assessment (number of projects)

26

50

Youth skilled

2.24 lakh

Of which:

Persons with Disabilities - 11,792

Women - 19,288

1.14 lakh

Of which:

Persons with Disabilities - 10,152

Women - 20,284

Youth benefitted through skilling through grant making programmes

1.77 lakh

86,222

Our Goals
FY2025
FY2024
Customer Centricity

Consumer Complaints

12,985

12,457

Grievance Ratio BAGIC, BALIC

BAGIC: 0.78 per 10,000

BALIC: 43 per 10,000

BAGIC: 0.90 per 10,000

BALIC: 37 per 10,000

BALIC: Retail claim settlement ratio %

99.29%

99.23%

Claims paid by BAGIC

MSME - `271 crore

Rural (Cattle) - `146.34 crore

Crop - `1,985 crore

MSME - `321 crore

Rural (Cattle) - `76.9 crore

Crop - `1,485 crore

Our Goals
FY2025
FY2024
Employee Well-Being

Gender Diversity in Hiring

18.05%

19.05%

Gender Diversity ratio

13.52%

13.07%

Human Capital - Upskilling Training

~97,000 employees

~80,000 employees

Our Goals
FY2025
FY2024
External Assurance

BRSR Assurance

Reasonable Assurance for BRSR Core (Mandatory) and Limited Assurance (Voluntary).

Reasonable Assurance for BRSR Core (Mandatory) and Limited Assurance (Voluntary).