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Health Package 2 – Teleconsultation, Pharmacy and Path Labs

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Quick Connects

Owing to the rise of digitalization, Indian citizens can now easily consult doctors via phone or video conferencing. You can also perform home lab tests and use the e-pharmacy option to get the right medication delivered to your home. Having a medical plan which provides discounts on pharmacy and path lab tests along with teleconsultation with doctors can help reduce the financial burden on the patient and their families.

Health Package 2- Teleconsultation, Pharmacy and Path Labs by Bajaj Finserv allows unlimited teleconsultation with doctors for 1 year along with 2 full-body test packages, up to 40% discounts on other lab tests, up to 20% discount on pharmacy bills and a cash voucher worth Rs. 500 that can be redeemed at selected pharmacies, all by paying the price of Rs. 3068 only.

Plan Details

Here are the details of this plan.

Product Services Price including GST
Teleconsultation



 Unlimited teleconsultation



Rs. 3,068
Pharmacy Pharmacy cash voucher worth \Rs. 500
Up to 20% discounts on Pharmacy-1Mg and Apollo
Path Labs 2 Full body test packages
Up to 40% discount on lab tests on 1MG

Eligibility: Individuals who are 18 and above can apply for this plan. The age is considered as per your last birthday.

Plan Validity: The plan is valid for a tenor of one year.

What's Covered

Here’s what’s covered in this plan.

  • Money-in-bank

    Teleconsultation

    • Consult doctors from the comfort of your home at the click of a button.
    • Avail teleconsultation with live video and voice calls with a doctor.
    • Get availability of general physicians and specialists.
    • Get general physician consultations via the “Live Doc India by Allianz Partners” app and for specialist consultations, call the toll-free number.
    • Get in touch with specialists and doctors who are available 24-7.
    • Upload medical reports, pictures or prescriptions to consult with the doctor.
    • Get e-prescription on the app in case of general physicians, and over email in case of specialists.
    • Get consultations in English and Hindi.
    • Avail unlimited teleconsultations during the year.

    Allianz assistance is valid only in India:

    Sr. No.

    Covered event

    Medical teleconsultation

    Consultation with a physician/registered medical practitioner for illness or injury which is not a medical emergency or life-threatening.

    The doctor answers the beneficiary’s questions concerning his/her medical condition following a hospitalisation/immobilization/illness and the prescription made by the treating doctor. The doctor provides an opinion regarding what a specific individual should or should not do to restore or preserve health.  Information on general health issues such as health care facilities, risk factors, general medical issues, drug issues, preventive information, information on alternative medicine, and pain management centres is provided.

    • General Physicians to be consulted through App--
    • Please find below App journey: -

    Teleconsultation is delivered via the “LiveDoc India by Allianz Assistance” App.

    Install the App and register yourself to use LiveDoc India by Allianz Assistance:

    • Create your account using your
    • Select I am a covered customer
    • Membership No.
    • Date of Birth
    • Sign-in to LiveDoc India by Allianz Assistance
    • Click on See a Doctor Now
    • Consult a doctor via call
    • For specialists’ consultations
    1. Call on Allianz Assistance helpdesk/ Health Wise helpdesk on its toll-free number- 1800-419-0660
    2. Allianz Assistance agent will take the request and arrange a call back from the specialist.

    The specialist doctor will call you and provide consultation, the prescription will be sent to you through an SMS or over customer e-mail id.

  • Money-in-bank

    Pharmacy: Discount structure

    Discount Structure

    PHARMA

    GEN

    SURG

    FMCG

    PL

    10%

    10%

    10%

    3%

    15%

    Cash voucher:

    1. Allianz Assistance in partnership with our partners allow you a certain discount if you purchase your prescription-based medicines/drugs from our registered channel partners. The discount offered may vary for different cities and at different time period depending upon the schemes rolled by us in partnership with our channel partners.
    2. Allianz Assistance would provide you a cash voucher to avail the discount on purchase of prescription-based medicines only
    The cash voucher can be used only one time and for purchasing medicine only.

    How to utilize Cash voucher

    Cash voucher-

    1. Customers will get cash voucher worth Rs. 500 that can be availed on 1MG online portal.
    2. Login to 1 mg website https://www.1mg.com/
    • Add medicine in the cart
    1. Apply the cash voucher code at time of checkout
    2. Each cash vouchers have one (1) time usage validity.

  • Money-in-bank

    Path Labs discounts

    Avail up to 40% discounts on lab tests.

    1. Allianz Assistance will provide health check-ups from a network path labs services to the covered persons
    2. The free health check-up will only cover the following health checks:
    3. Thyroid profile total (includes 3 tests)
    4. Kidney panel (includes 5 tests)
    • Lipid profile (includes 5 tests)
    1. Iron deficiency profile (includes 3 tests)
    2. Vitamin B12
    3. Total Cholesterol/HDL Cholesterol Ratio
    • LDL/HDL Ratio
    • Diabetic screen (includes 2 tests)
    1. EGFR
    2. Non-HDL Cholesterol
    3. Liver function test (includes 11 tests)
    • Testosterone total
    • Hemogram (includes 28 tests)
    1. The reports will be shared with the customers over e-mail.
    2. Waiting period of one month is applicable for availing this benefit. Waiting period is not applicable in the subsequent years if the membership has been renewed without break

    How to utilize Path Labs service:

    1. Call on Allianz Assistance helpdesk toll-free number (1800-419-0660).
    2. Allianz Assistance agent will assist you in fixing the appointment for the preferred medical service.
    • Agent will confirm the booking via SMS and e-mail.

    Allianz Assistance help desk will call you back for appointment confirmation.

What’s not Covered

Here’s what’s not covered in this plan.

Teleconsultation

  1. All medicines/ tests being prescribed by the doctor for treatment or further diagnosis.
  2. There will be times when the consulting doctor may not be able to provide an assessment using telehealth consultation. Doctors are trained to assess the appropriateness of conducting telehealth consultations on a case-by-case basis. They will ensure that each consultation meets the standards required for patient examination and evaluation: if they are unable to make a full, adequate assessment for advice, based on high-quality evidence, they will recommend the subscriber visit a doctor physically.
  3. Tele consultations when the teleconsultation service identifies a medical emergency.

How to Apply

Click on ‘Apply Now’ button and share your basic details in the online application form

Check and confirm your application by entering the OTP received on your mobile number

Pay the premium via credit/debit card, UPI, mobile wallet, or any other available online payment mode

You will receive the details of your membership via email/WhatsApp

Claim Process

You can raise a claim by reaching out to Allianz Assistance via one of the following ways: 

Allianz Assistance toll-free number – 1800 419 9039

Contact Us

In case you have any queries related to coverage, exclusions, or claims, please write to us at wecareinsurance@bizsupportc.com.

Disclaimer - Bajaj Finance Ltd. (BFL) is merely a distributor of this product, owned by AWP Assistance (India) Private Limited (AWP/Allianz Assistance). Issuance of this product is at the sole discretion of AWP. This product shall be governed by AWP product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post-sale. This is not an insurance product.

Additional disclaimers – You must provide us with complete and accurate information when purchasing the membership and requesting a benefit. We may not be able to provide assistance or cover if you provide us with incorrect or incomplete information. This includes failure to cooperate in the settlement of the claim or failing to pass on important information or changes. If you or anyone acting on your behalf makes a claim which is in any way false or fraudulent or supports a claim with any false or fraudulent statement or document, you will lose all benefits you have paid for in this membership. We may also recover the cost of any previous benefits extended to you.

It is agreed by the subscriber that Allianz Assistance is authorized to subcontract the provision for part of the services to third-party service providers chosen by Allianz Assistance. Allianz Assistance is not and shall not be responsible for any sample collected, tests conducted, and reports generated by its network providers.

Allianz Assistance does not conduct diagnostic or medical or clinical test services. Allianz Assistance merely connects you with the partnered diagnostic lab to get your diagnostic test conducted. The medical/clinical test or diagnostic services are provided to you directly by the concerned laboratories or centres. Allianz Assistance makes no representations or claims, including as to the accuracy or quality, of the tests or results obtained by you from diagnostic laboratories/centres and shall not be responsible or liable for any defect or deficiency in the services provided to you by a diagnostic laboratory/centre.

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