Gastroesophageal Reflux Disease Care

Gastroesophageal reflux disease also termed as GERD, is a digestive disorder that affects the muscle ring connecting the oesophagus and the stomach. Damage to the oesophagus can lead to several complications over time. However, having medical coverage during this period helps you to reduce the medical expenses incurred for the treatment, thus putting no strain on the family.

Gastroesophageal Reflux Disease Care Plan by Bajaj Finserv Health Limited provides an essential health plan that can help you prevent as well as identify symptoms of GERD if any. With the help of this plan you can get access to a host of benefits including doctor consultations, lab and radiology tests, network discounts, and more.

Here is a table that illustrates our Gastroesophageal Reflux Disease Care Plan:

Gastroesophageal Reflux Disease Care
Lab and radiology (open market reimbursement)	Benefit up to Rs. 2,500	Membership fee of Rs. 2, 599
Lab and radiology benefit (any test)
Doctor consultation benefit (open market reimbursement)	Benefit up to Rs. 3,000
Gastroenterologist and Dietician

Along with the benefits listed in the above table, individuals can also look for attractive discounts available on the Prime Network. This is a network of hospitals and labs offering healthcare services to the insured individual. Here are the discounts that can be availed on the Prime Network:

• 10% Discount on Pharmacy
• 10% Discount on Doctor Consultation
• 10% Discount on lab & radiology
• 10% Discount on health plans & packages
• 5% Discount on IPD room rent
• 10% Discount on Dental Procedures
• 10% Discount on Spectacles
• Free Ambulance for IPD admissions

Exclusions under OPD/Doctor consultation benefit

• Reimbursements will not be made for any medical procedures undertaken
• Benefit is not transferrable to anyone else, even to family members if not covered under the policy
• Cannot carry forward any unused benefit, even while repurchasing/renewing the policy after one year
• Benefit is not redeemable against cash
• Doctor consultation benefit cannot be clubbed with any other benefit

Exclusions under lab and radiology benefit

• Reimbursements will not be made for any diagnostic procedures undertaken by the doctor
• Benefit is not transferrable to anyone else, even to family members if not covered under the policy
• Cannot carry forward any unused benefit, even while repurchasing/renewing the policy after one year
• Benefit is not redeemable against cash
• Lab and Radiology benefit cannot be clubbed with any other benefit

Exclusions under network discounts

• Network discounts cannot be clubbed with any other benefits
• Network discounts cannot be utilized outside the Bajaj Finserv Health Prime network

Doctor Consultation Benefit/Lab and Radiology Benefit

The reimbursement claims for doctor consultations or lab and radiology benefits can be raised in the following three ways:

• Bajaj Finserv Health App

1. Download the Bajaj Finserv Health app
2. Sign-up using the registered mobile number
3. Under my ‘Health Plans’, select the purchased plan
4. Select ‘Doctor Consultation’ or ‘Lab & Radiology Benefit’, as per your choice
5. Enter the necessary details and upload the invoice
6. Share bank account details and upload a cancelled cheque
7. Submit the claim
8. The claim will be reimbursed within 48 working hours directly into your bank account

• Bajaj Finserv Health Website

1. Sign-up on the Bajaj Finserv Health website
2. Under my ‘Health Plans’, select the purchased plan
3. Select ‘Doctor Consultation’ or ‘Lab & Radiology Benefit’, as per your choice
4. Enter the necessary details and upload the invoice
5. Share bank account details and upload a cancelled cheque
6. Submit the claim
7. The claim will be reimbursed within 48 working hours directly into your bank account

• Emailing to Customer Service

1. Email to customercare@bajajfinservhealth.in
2. Attach a scanned copy of the invoice with all the details clearly visible
3. Mention details like hospital/lab name, patient name, and bill amount
4. Share bank details (account number, bank name, IFSC, primary account holder’s name) and upload a cancelled cheque
5. The claim will be reimbursed within 48 hours directly into your bank account

Tele-consultation Benefit

You can raise and avail of the benefit of cashless claims or tele-consultation, by following any of the two methods listed below:

• Bajaj Finserv Health App

1. Download the Bajaj Finserv Health app
2. Sign-up using the registered mobile number
3. Under ‘My Health Plans’, select the purchased plan
4. Select ‘Tele-consultation benefit’ option
5. Select the doctor of choice from the list of doctors
6. Select the date and time of choice
7. Submit
8. The customer will receive the link to join the call, 15 mins before the consultation
9. The doctor will join the call on the scheduled day and time

 

• Bajaj Finserv Health Website

1. Start by visiting www.bajajfinservhealth.in
2. Sign-up using the registered mobile number
3. Under ‘My Health Plans’, select the purchased plan
4. Select ‘Tele-consultation benefit’ option
5. Select the doctor of choice from the list of doctors
6. Select the date and time of choice
7. Submit
8. The customer will receive the link to join the call 15 mins before the consultation
9. The doctor will join the call on the scheduled day and time

 

Lab Test Package (Prime Network Only)

You can avail of the cashless claims for lab test package, in the following ways:

• Bajaj Finserv Health App

1. Download the Bajaj Finserv Health app
2. Sign-up using the registered mobile number
3. Under ‘My Health Plans’, select the purchased plan
4. Select ‘Lab test package benefit’ option
5. Select the hospital/lab of your choice
6. Enter the date of redemption and confirm
7. An SMS with the voucher link will be shared on the registered mobile number. Share the voucher code to reap cashless lab test package benefits.

• Bajaj Finserv Health Website

1. Start by visiting www.bajajfinservhealth.in
2. Sign-up using the registered mobile number
3. Under ‘My Health Plans’, select the purchased plan
4. Select ‘Lab test package benefit’ option
5. Select the hospital/lab of your choice
6. Enter the date of redemption and confirm
7. An SMS with the voucher link will be shared on the registered mobile number. Share the voucher code to reap cashless lab test package benefits.

 

• Emailing to Customer Service

1. Send an email to customercare@bajajfinservhealth.in
2. Mention details like hospital/lab name, customer name, and date
3. The customer care executive will call to confirm the customer’s identity using OTP
4. SMS with voucher link shared on the registered mobile number
5. An SMS with the voucher link will be shared on the registered mobile number. Share the voucher code to reap cashless lab test package benefits.

Network Discounts

Bajaj Finserv Health Prime Network offers discounts on healthcare services, which can be availed in the following ways:

• Visit the healthcare services offered by any of the hospitals and labs, which are a part of the Bajaj Finserv Health Prime Network
• Mention the benefit requested on the network, along with registered mobile number to the billing executive
• You’ll receive an OTP, which needs to be shared with the executive.
• On sharing the OTP, you can avail up to 10% discounts on select services at the hospital/network under the Bajaj Finserv Health Prime Network.

For any queries or concerns relating to the plan, please email pocketservices@bajajfinserv.in.

Disclaimer - Bajaj Finance Ltd. (BFL) is merely a distributor of above products, owned by CPP Assistance Services Private Ltd. (CPP). Issuance of these products is at the sole discretion of CPP. This product shall be governed by CPP product T&C’s, and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post-sale. This is not an insurance product, and CPP Assistance Services Private Ltd. is not an insurance company. Purchase of this product is purely voluntary in nature. BFL does not compel any of its customers to mandatorily purchase any third-party products.”