Features and Benefits

Bajaj Finserv makes it simple to plan domestic and international holidays for you and your family. Just choose the destination and divide all your travel spends into easy EMIs.

Divide your travel spends into easy EMIs

Are you planning a vacation? Why not divide all your travel and hotel booking costs into easy EMIs. All you have to do is choose a destination that you want to visit and swipe the EMI Card at our travel partner to pay for the holiday package. Just pay a minimum down payment and divide the travel costs into easy EMIs.


Choose the domestic or international destination and divide your travel and hotel booking into no cost EMIs with minimum down payment.

Domestic and International Holidays

Travel to domestic and international destinations with easy EMIs.

Instant Approval

When you swipe your EMI Card, there is no waiting. Get instant approval basis your loan amount eligibility. Log into our customer portal or Experia app to know your eligibility.

To get Experia app SMS EMI to 56070

Minimum Documentation

Experience a seamless process of availing the loan by just swiping your EMI card and signing on a Cancellation Charges Form at the time of booking your holiday.

Online Account Access

Get all information you need about your loan, such as payment schedule, interest certificate, etc., through our customer portal.


Not an existing customer?

You’ll be surprised how easy it is to get a Durable, Digital and Lifestyle Loan with Bajaj Finserv, even if you’ve never used our services before. Just visit any of our 16000+ partner outlets across over 160 cities and 232 rural locations in the country and our in-store representative shall guide you through the entire process.

For existing customers

Follow these steps to use our toll free IVR:

  •  Dial 020 3957 5152 (call charges apply)
  •  Enter your 7-digit BFL Customer ID
  •  Select from various IVR options
  •  Access IVR in 10 languages: English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Kannada and Malayalam
  •  Access to all loan details


for all your queries write to us at wecare@bajajfinserv.in

SMS Updates

SMS <<keyword below>> to +91 92275 64444
GETEMAIL for your current email address 
UPDEMAIL <New email> to update your email address 
GETADD for your current registered email address
CUSTID to know your customer ID
LAN to know your Loan Account Number
EMI LAN to know your loan/ EMI details
EXPERIA to know your Experia user ID and password 
PIN to know your 4 digit EMI card PIN
FEEDBACK to give your valuable feedback 
SAT Y give a positive feedback 
SAT N to give a negative feedback
(Your mobile number should be registered with us for this facility). Standard SMS Charges applicable

Visit our branch to:

  • Change mode of payment (Swapping)
  • Purchase/cancel insurance policy
  • Foreclose loan
  • Claim refund

To know the address of your nearest branch click here.

Follow these simple steps to log in to our Customer Portal (Experia)

  • Visit customer portal
  • Log in using your user ID and password
  • Access all loan details
  • Manage your loans
  • View special offers