Frequently Asked Question
Q1. I have not received my dividend. What should I do?
A. Shareholders can write to the Company's RTA furnishing the particulars of the dividend not received and quoting the folio number/client ID particulars (in case of dematerialised shares). The RTA shall check the records and issue demand draft in lieu of unclaimed/ lost dividend warrant.
Q2. Can a duplicate warrant be issued while the original warrant is still valid?
A.No, since the dividend warrants are payable at par at several centers across the country, banks do not accept 'stop payment' instructions. Hence, in case of loss or non-receipt of dividend warrant, shareholders have to wait till the expiry of the validity of the original warrant.
Q3. I want to get my dividend warrant revalidated. What is the process?
A.Shareholders who have not encashed their dividend warrant within the validity period can send their request of revalidation to the Company's RTA enclosing the said dividend warrant. The Company's RTA will, after due verification of the records, issue Demand Draft in lieu thereof.
Q4. Can my bank or any other person receive dividends on my behalf?
A. Yes, shareholders can write to the Company's RTA furnishing the name and address of the authorized person/bank along with folio number and current communication address. The letter should be signed as per the specimen signature with the Company/RTA or Depository Participants, as the case may be.
Q5. How can I receive my Dividend?
A.As per SEBI Listing Regulations 2015, the Company is required to use electronic mode of payment facility approved by Reserve Bank of India [electronic clearing services (local, regional or national), direct credit, real time gross settlement, national electronic funds transfer] for payment of dividend.
In cases where either the bank details such as Magnetic Ink Character Recognition (MICR), Indian Financial System Code (IFSC), etc. that are required for making electronic payment are not available or the electronic payment instructions have failed or have been rejected by the bank, the Company is required to issue ‘payable-at-par’ warrants for making payments. The Company will print the bank account details of the shareholders on such dividend warrants and in cases where the bank details of shareholders are not available, the Company shall print the address of the investor on such dividend warrants.
Shareholders are requested to update their Bank account no. with 9-digit MICR code, if the same has not been updated yet, with the Company’s RTA or the Depository Participant, as the case may be.
Q6. What are the benefits of Electronic mode of payment?
A. Some of the major benefits are:
1. Prompt credit to the bank account of the shareholder through electronic clearing at no extra cost.
2. Exposure to delays / loss in postal service avoided.
3. As there can be no loss in transit of warrants, issue of duplicate warrants is avoided.
4. Fraudulent encashment of warrants is avoided.
Q7. How can I avail ECS facility?
A. Shareholders holding shares in physical form may send their ECS Mandate Form, duly filled in, to the Company's RTA. However, if shares are held in dematerialised form, ECS mandate has to be sent to the concerned Depository Participant (DP) directly, in the format prescribed by the DP.
Q8. Can I inform the company about change in details provided in ECS mandate in case of shares held in dematerialized mode?
A.No, any change in the details provided in the ECS mandate in case of shares held in dematerialized mode has to be informed to the concerned DP.
Q9. Can I opt out of ECS facility?
A.Yes, Shareholders have the right to opt out from this mode of payment by giving an advance notice of four weeks before the record date/date of books closure fixed for payment of dividend either to the Company's RTA or to the concerned DP, as the case may be.
Q10. What happens if dividend is unclaimed for a long period?
A. With effect from October 31, 1998, any moneys transferred to the 'unpaid dividend account' of the Company and remaining unpaid or unclaimed for a period of 7 years from the date of such transfer shall have to be transferred to the Investor Education and Protection Fund (IEPF). Shareholders are requested to note that no claims shall lie against the Company or IEPF for any moneys transferred to IEPF in accordance with the provisions of Section 205C of the Companies Act, 1956.
Details of unclaimed dividend for last 7 years are uploaded on the Company’s website.
Q11. What is nomination facility and to whom it is more useful? What is the procedure of appointing a nominee?
A. This facility is useful for individuals holding shares in sole name. In the case of joint holding of shares by individuals, nomination will be effective only in the event of the death of all joint holders.
Shareholders, especially those who are holding shares in single name, are advised to avail of the nomination facility by submitting the prescribed Form SH 13 to the Company's RTA.
However, if shares are held in dematerialized form nomination has to be registered with the concerned DP directly, as per the format prescribed by the DP.
Q12. Who can appoint a nominee and who can be appointed as a nominee?
A. Individual shareholders holding the shares in single name or joint names can appoint a nominee. While an individual can be appointed as a nominee, a trust, society, body corporate, partnership firm, karta of HUF or a power of attorney holder cannot be appointed nominee(s). Minors can, however, be appointed as a nominee.
Q13. How to avail of nomination facility for more than one folio?
A. Shareholders can register nomination for each folio separately.
Q14. Can a nomination once made be revoked / varied? If yes, How?
A. A. Yes, It is possible to revoke / vary a nomination once made. The shareholders have to intimate the same to the RTA or the DP as the case may be.
Q15. Are the joint holders deemed to be nominees to the shares?
A. Joint holders are not nominees; they are joint holders of the relevant shares having joint rights on the same. In the event of death of any one of the joint holders, the surviving joint holder(s) of the shares is / are the only person(s) recognised under law as holder(s) of the shares.
Q16. What rights are conferred on the nominee and how can he exercise the same?
A. In the event of death of the shareholder, all the rights of the shareholder shall vest in the nominee. The nominee is required to apply to the Company by reporting the death of the nominator along with the death certificate.
If shares are held in dematerialized form, nominee should approach the concerned DP directly.
We are pleased to inform you that the ‘Ministry of Corporate Affairs’ (“MCA”) has
recently taken a “Green Initiative in Corporate Governance” by allowing paperless
compliances by the companies. Towards this, MCA has issued Circulars dated 21 April
2011 and 29 April 2011 stating that the service of notice / document by a company
to its shareholders can now be made through electronic mode, subject to a few conditions.
Our company appreciates the initiative taken by MCA, as it believes strongly in
a Greener Environment. This initiative also helps in prompt receipt of communication,
apart from helping avoid losses / delays in postal transit.
We, therefore, propose to send documents, such as the Notice of the Annual General
Meeting, Annual Report, Half-yearly communications etc. henceforth to shareholders
in Electronic Form at the e-mail address provided by them and made available to
us by the depositories from time to time.
In case you wish to receive all the above communications in electronic form; and
hold your shares in dematerialized form, kindly register your e-mail address
with your Depository Participant at the earliest; or
hold your shares in physical form, kindly register your e-mail address with
Karvy Computershare Private Limited, our Share Transfer Agent, at the following
Mohd Mohsin Uddin
Senior Manager, Karvy Computershare Private Limited
Karvy Selenium Tower B, Plot 31-32,
Gachibowli Financial District, Nanakramguda, Hyderabad – 500 032
E-mail Address: email@example.com
You may use the format given below for registering your e-mail address with Karvy
Computershare Private Limited.
We wish to inform you that in addition to getting the documents through your registered
e-mail, you can also have access to the documents through our company website, www.bajajfinserv.in.
The document will also be available to you for inspection at the Registered Office
of the company during office hours.
We are sure you would appreciate the “Green Initiative” taken by MCA, just as it
is being welcomed by companies like us. Needless to say, you will be, as a member
of the company, entitled to be furnished with a copy of the above mentioned documents
as required under the provisions of the Companies Act, 1956, free of cost, upon
receipt of a requisition from you any time.
We solicit your whole-hearted co-operation in helping the Company implement the
e-governance initiatives of the Government in the interest of environment, which
is the need of the hour.
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