Fees and Charges

1. Joining fee for Gold Card – Rs.412

2. Joining fee for Titanium Card – Rs.884

Annual fee of Rs. 117** (RS.99+18% GST) with effect from May 15th 2016
**Annual fee of Rs. 117 (RS.99+18% GST) will only be charged to the EMI cardholders who have not availed any loan using the EMI Card in the preceding year. Preceding year will be 12 months calculated from last year’s validity month, which is printed on the face of your EMI Card. For example, if you were issued the EMI card on August 2014 (referred to as ‘Valid From’) and no transaction between August 2015 & August 2016; the payment of fee will be in August 2016.”

 

Not an existing customer?

You’ll be surprised how easy it is to get a Durable, Digital and Lifestyle Loan with Bajaj Finserv, even if you’ve never used our services before. Just visit any of our 25000+ partner outlets across over 600+ cities in the country and our in-store representative shall guide you through the entire process..

For existing customers

Follow these steps to use our IVR:

  •  Dial 020 3957 5152 (call charges apply)
  •  Enter your 7-digit BFL Customer ID
  •  Select from various IVR options
  •  Access IVR in 10 languages: English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Kannada and Malayalam
  •  Access to all loan details

Email

for all your queries write to us at wecare@bajajfinserv.in

SMS Updates

SMS <<keyword below>> to  +91 92275 64444
GETEMAIL  to know your current email address 
UPDEMAIL <New email ID> to update your email address  
GETADD to know your current mailing address
CUSTID to know your customer ID
LAN  to know your Loan Account Number
EMI LAN  to know your loan/ EMI details
EXPERIA to know your Experia User name and Password  
PIN to know your 4 digit PIN number
FEEDBACK  to share your valuable feedback  
SAT Y  to share positive feedback  
SAT N to share negative feedback
(Your mobile number should be registered with us for this facility). Standard SMS Charges applicable

Visit our branch to:

  • Change mode of payment (Swapping)
  • Purchase/cancel insurance policy
  • Foreclose loan
  • Claim refund

To know the address of your nearest branch click here.

Follow these simple steps to log in to our Customer Portal (Experia)

  • Visit customer portal
  • Log in using your user ID and password
  • Access all loan details
  • Manage your loans
  • View special offers