A Durable Finance helps you improve your lifestyle by providing you with options to purchase an LED TV, Mobiles, ACs, Laptops, Refrigerators and Washing Machines etc. on easy monthly installments. Refer entire list of products that are covered under Bajaj Finserv Durable Finance service. To avail of Durable Finance from Bajaj Finserv, all you need to do is pay a nominal processing fee at the time of purchase and divide the remaining cost of your purchase into equal monthly payments. Learn more about Durable Finance eligibility.

Durable Finance: Features and Benefits

We understand your need for luxury and encourage you to never settle for anything but the best. However, we also realize it’s not possible at times to have a cash/credit surplus to buy exactly what you want. This was exactly what inspired us to keep our Durable Finance Loan acquiring process simple and convenient for you to apply and get possession of goods within no time.

Loan amounts of up to Rs.5 lakh

You are eligible to get up to Rs.5 Lakh towards the purchase of your favourite durable products.

Instant and on the spot approval

Visiting a branch or waiting for days to get your loan approved are things of the past with Bajaj Finserv. We have in-store representatives present across all 7000+ durable stores to help you with your loan approval and purchase, that too within minutes.

Minimal documentation

Apart from a few essential documents like PAN card, driving license, etc. and basic information to be filled in the loan application form, most of the formalities can be completed while you are in the store choosing your favourite durable.

Nil foreclosure charges

In case you choose to foreclose your Durable Loan anytime during your tenure after the first EMI is paid, you can do so without any added foreclosure charges.

Preapproved offers

As an existing customer of Bajaj Finserv, you will be eligible to get exclusive pre-approved offers from us. These offers may include a top-up loan or even an upgraded treatment from our partner stores or hospital

For details about Durable Finance Agreements, Terms and Conditions or have any questions, you can refer to our Durable Finance FAQs or can contact us at a nearest Bajaj Finserv office.

Contact Us

Not yet an existing customer?

You’ll be surprised how easy it is to get a Durable Finance loan with Bajaj Finserv even if you’ve never used our services before. Just visit any of our 12000+ retail partner outlets across over 140 cities in the country and our in-store representative shall guide through the entire process. Click here to find the nearest outlet in your city.

For existing customers

Follow these steps to use our toll free IVR

  • Dial 020 3957 5152 (call charges apply) (W.e.f. 2 May 2015)
  • Enter your 7-digit BFL Customer ID
  • Select from various IVR options
  • Access IVR in 10 languages: English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Kannada and Malayalam
  • Access to all loan details

Email [email protected] for all your queries

SMS updates

SMS <<keyword below>> to +91 92275 64444
GETEMAIL to know your current email address
UPDEMAIL <New email ID> to update your email address
GETADD to know your current mailing address
CUSTID to know your customer ID
LAN to know your Loan Account Number
EMI LAN to know your loan/ EMI details
EXPERIA to know your Experia user name and password
PIN to know your 4 digit EMI card PIN
FEEDBACK to share your valuable feedback
SAT Y Give a positive feedback
SAT N to give a negative feedback
(Your mobile number should be registered with us for this facility). Standard SMS Charges applicable

Visit our branch

  • Change mode of payment (Swapping)
  • Purchase/cancel insurance policy
  • Foreclose loan
  • Claim refund

To know the address of your nearest branch click here.


Follow these simple steps to log on to our Customer Portal (Experia)

  • Visit Customer Portal
  • Log in using your user id and password
  • Access all loan details
  • Manage your loans
  • View special offers