Visit any of our 12000+partner stores to avail Bajaj Finserv EMI Finance on Durables, Electronics & Smartphones

Simply search below to know the closest partner store


Contact Us

Not yet an existing customer?

You’ll be surprised how easy it is to get a Durable Finance loan with Bajaj Finserv even if you’ve never used our services before. Just visit any of our 12000+ retail partner outlets across over 140 cities in the country and our in-store representative shall guide through the entire process. Click here to find the nearest outlet in your city.

For existing customers

Follow these steps to use our toll free IVR

  • Dial 020 3957 5152 (call charges apply) (W.e.f. 2 May 2015)
  • Enter your 7-digit BFL Customer ID
  • Select from various IVR options
  • Access IVR in 10 languages: English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Kannada and Malayalam
  • Access to all loan details

Email wecare@bajajfinserv.in for all your queries

SMS updates

SMS <<keyword below>> to +91 92275 64444
GETEMAIL for your current email address
UPDEMAIL <New email> to update your email address
GETADD for your current registered email address
CUSTID to know your customer ID
LAN to know your Loan Account Number
EMI LAN to know your loan/ EMI details
EXPERIA to know your Experia user ID and password
PIN to know your 4 digit EMI card PIN
FEEDBACK to give your valuable feedback
SAT Y Give a positive feedback
SAT N to give a negative feedback
(Your mobile number should be registered with us for this facility). Standard SMS charges applicable

Visit our branch

  • Change mode of payment (Swapping)
  • Purchase/cancel insurance policy
  • Foreclose loan
  • Claim refund

To know the address of your nearest branch Click here.


Follow these simple steps to log on to our Customer Portal (Experia)

  • Visit www.bajajfinserv.in
  • Log in using your user id and password
  • Access all loan details
  • Manage your loans
  • View special offers