A Durable Finance helps you improve your lifestyle by providing you with options to purchase an LED TV, Mobiles, ACs, Laptops, Refrigerators and Washing Machines etc. on easy monthly installments. To avail of Durable Finance from Bajaj Finserv, all you need to do is pay a nominal processing fee at the time of purchase and divide the remaining cost of your purchase into equal monthly payments.

Great Indian Summer Festival

Bajaj Finserv’s shopping festival organized every summer for a duration of 3 months is the best time to shop for Consumer Durables of your choice for a multiple reasons:

  • Get the best of deals on products across 200+ categories.
  • Shop across 140+ cities on Bajaj Finserv EMI Finance.
  • 12000+ partner outlets to choose from… including the best and biggest brands.

And that’s not all. While you shop for your favourite products, you stand a realistic chance to win unrealistic prizes from us. To give you an extent of the same, here are prizes from the last Great Indian Summer Festival conducted from April – June 2015.

  1. 10 Europe trips
  2. 7 Hyundai Grand i10s
  3. 50 Bajaj Pulsars
  4. 150 Smart phones
  5. 375 JBL Speakers
  6. Assured cash back of up to Rs. 10,000

Contact Us

Not yet an existing customer?

You’ll be surprised how easy it is to get a Durable Finance loan with Bajaj Finserv even if you’ve never used our services before. Just visit any of our 12000+ retail partner outlets across over 140 cities in the country and our in-store representative shall guide through the entire process. Click here to find the nearest outlet in your city.

For existing customers

Follow these steps to use our toll free IVR

  • Dial 020 3957 5152 (call charges apply) (W.e.f. 2 May 2015)
  • Enter your 7-digit BFL Customer ID
  • Select from various IVR options
  • Access IVR in 10 languages: English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Kannada and Malayalam
  • Access to all loan details

Email wecare@bajajfinserv.in for all your queries

SMS updates

SMS <<keyword below>> to +91 92275 64444
GETEMAIL to know your current email address
UPDEMAIL <New email ID> to update your email address
GETADD to know your current mailing address
CUSTID to know your customer ID
LAN to know your Loan Account Number
EMI LAN to know your loan/ EMI details
EXPERIA to know your Experia user name and password
PIN to know your 4 digit EMI card PIN
FEEDBACK to share your valuable feedback
SAT Y Give a positive feedback
SAT N to give a negative feedback
(Your mobile number should be registered with us for this facility). Standard SMS Charges applicable

Visit our branch

  • Change mode of payment (Swapping)
  • Purchase/cancel insurance policy
  • Foreclose loan
  • Claim refund

To know the address of your nearest branch click here.


Follow these simple steps to log on to our Customer Portal (Experia)

  • Visit Customer Portal
  • Log in using your user id and password
  • Access all loan details
  • Manage your loans
  • View special offers