Buy groceries and small appliances across 620 stores in 35 cities with your Bajaj Finserv EMI Card.

Agra | Ahmedabad | Amritsar | Aurangabad | Bangalore | Bhopal | Bhubaneshwar | Chennai | Coimbatore | Dehradun | Delhi | Hyderabad | Indore | Jaipur | Jalandhar | Jamshedpur | Kochi | Kolkata | Lucknow | Ludhiana | Madurai | Mangalore | Mumbai | Mysore | Nagpur | Nasik | Patna | Pune | Rajkot | Solapur | Surat | Vadodara | Vijaywada | Visakhapatnam

Divide all you buy into no cost EMIs and get the best shopping experience with our below partner stores

Big Bazaar


Not an existing customer?

You’ll be surprised how easy it is to get a Durable, Digital and Lifestyle Loan with Bajaj Finserv, even if you’ve never used our services before. Just visit any of our 16000+ partner outlets across over 160 cities and 232 rural locations in the country and our in-store representative shall guide you through the entire process.

For existing customers

Follow these steps to use our toll free IVR:

  •  Dial 020 3957 5152 (call charges apply)
  •  Enter your 7-digit BFL Customer ID
  •  Select from various IVR options
  •  Access IVR in 10 languages: English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Kannada and Malayalam
  •  Access to all loan details


for all your queries write to us at

SMS Updates

SMS <<keyword below>> to +91 92275 64444
GETEMAIL for your current email address 
UPDEMAIL <New email> to update your email address 
GETADD for your current registered email address
CUSTID to know your customer ID
LAN to know your Loan Account Number
EMI LAN to know your loan/ EMI details
EXPERIA to know your Experia user ID and password 
PIN to know your 4 digit EMI card PIN
FEEDBACK to give your valuable feedback 
SAT Y give a positive feedback 
SAT N to give a negative feedback
(Your mobile number should be registered with us for this facility). Standard SMS Charges applicable

Visit our branch to:

  • Change mode of payment (Swapping)
  • Purchase/cancel insurance policy
  • Foreclose loan
  • Claim refund

To know the address of your nearest branch click here.

Follow these simple steps to log in to our Customer Portal (Experia)

  • Visit customer portal
  • Log in using your user ID and password
  • Access all loan details
  • Manage your loans
  • View special offers