Approval/rejection of financing is solely at discretion of Bajaj Finance Limited. In the event that your loan application is not accepted, you would need to place a fresh order with a different payment type – COD or Prepaid.
Down payment would depend on the scheme that is selected. The schemes are being reviewed on a regular basis and may/are subject to change without any prior notice.
Your loan gets booked in 1-2 days from the day the order is placed. Post your complete order is delivered, your loan would be booked by Bajaj Finserv. Once your loan is booked, you could view the details of your loan, such as tenure, loan amount, due date, etc. by logging in to Experia with your login credentials. You could also call us on 020-39575152 ( call charges applicable) or write to us on wecare@bajajfinserv.in incase of any discrepancy. call them on their customer service numbers for further details.
For safety and security reasons, we recommend that only the card holder uses the EMI Card for making purchases. The liability of the loan taken using the EMI Card rests solely with the holder of the EMI Card.
Your login details are printed on the back of your EMI Card. Alternatively, you can SMS “EXPERIA” to +91 92275 64444 from your registered mobile to get the username and password
Simply log on to the Customer Portal – Experia and make necessary changes in the profile section. Alternatively you could write to us from our registered email id on wecare@bajajfinserv.infor changes or you may speak to our Customer Service Executive on 020 – 3957 5152 (Call charges applicable).
Yes, you can foreclose your loan at any point in time post the payment of your first EMI. There are no charges to foreclose. You can foreclose your loan online by logging on to Experia (Click here) through your login credentials.
Incase if you want to cancel a loan taken from our online partner, you need to cancel the order or transaction on the “My Orders” page. Post return of the product and or confirmation received from our online partner, we at BFL shall take 2 additional days for cancellation and reversal of the amount to your card.
Incase if a EMI payment is been paid, the amount shall be transferred to your registered bank account in 3-4 days post successful cancellation at BFL end.
Post cancellation of the loan, the amount would reflect in your registered account number in the next 2-3 working days.
Loans cancelled between 26th – 10th of the month would be processed only after the 11th of the next month.
You can make an online payment by logging in to the Bajaj Finserv website –www.bajajfinserv.in . An option is available for making payments for your EMI as well as making payment towards the overdue charges.
Alternatively, you could also visit the nearest Bajaj Finserv branch for making the payment. The details of the branches near you could be discovered through the option of “Visit our branch” under the “Reach Us” section on the website.
You can make an advance EMI payment online by logging on to our website through Experia ID and password. Alternatively, you could also visit the nearest BFL branch for making the payment. The details of the branches near you could be discovered through the option of “Locate Us” under the “Reach Us” section on the website. The state and city details can be entered there to get the address of your nearest branch.
Any advance EMI payment needs to be made on or before 23rd of the month. Payments received post the 23rd of the month would not impact the next EMI. The next EMI would get deducted from the customer’s registered account.
Yes, you can cancel part of your order. You just need to visit your “My Orders” page and cancel the items which you want to return or cancel. Post details received from the partner for cancellation, we shall take 2 additional days to get back to you with your new tenure details for the loan.
Yes, you can cancel part of your order. You just need to visit your “My Orders” page and cancel the items which you want to return or cancel. Post details received from the partner for cancellation, we shall take 2 additional days to get back to you with your new tenure details for the loan.
