Your expensive smartphone enables you to communicate, browse, stay connected, transact, and carry out many other day-to-day functions. With your valuable personal information and confidential data stored on the smartphone, device damage can be a nightmare.
CPP FoneSafe Lite provides unique benefits and offers you more than protection for your device. The features include single number assistance, F-Secure Safe device security, ZEE5 subscription. CPP Fonesafe Lite Plan provides complimentary screen damage protection (up to two incidents).
CPP FoneSafe Lite comes with an F-Secure SAFE Device Security feature that safeguards your sensitive data from online threats and frauds. With this feature, you can explore the internet hassle-free, enjoy online shopping, do online payments, connect with friends and family.
CPP FoneSafe Lite comes with a 12-month Live TV subscription provided by ZEE. Watch TV shows, originals, movies, music and news and much more.
Just call CPP's customer care at 1860-258-3030 (Monday - Sunday, 11 am to 9 pm) for assistance related to your CPP FoneSafe Lite benefits.
This plan ensures that the member’s smartphone is protected against loss or accidental damage up to the purchase price. This cover includes liquid damage as well. The protection starts from your date of purchase of a smartphone or tablet and is valid for 12 months.
*You will be enrolled on the complimentary equipment damage protection benefit within seven days from your membership start date. An Indian General Insurance Company provides all-risk cover registered with IRDAI under the group insurance policy for CPP members. Please refer to group policy terms and conditions for more details.
Refer to the table below that shows membership details:
|CPP FoneSafe Lite|
|Service Provider Name||CPP Assistance Services Pvt Ltd.|
|Key Benefits||F-Secure Safe Device Security, ZEE5 All-Access Annual Subscription, Single Number assistance,|
|Complimentary Screen damage protection (up to 2 incidents) *|
|Number of claims allowed in a membership year.||Two|
|Assets Covered||Mobile Screen|
|Validity||Must be purchased within 15 days of the date of purchase.|
|Maximum claim amount per claim*||50% of handset/invoice value|
The CPP FoneSafe Lite coverage to mobile phone models from the popular smartphone brands listed below:
Based on the cost of the handset, a standard deductible must be borne by the member for each claim unless specifically revised and altered by the issuer and mentioned in the Certificate of Protection. The details of the deductibles charged are mentioned in the table below:
|Handset Value||Deductible applicable|
|more than 70000||1000|
In an event of device damage, you can log in with your registered Membership No. / Mobile No. on the following portal to file a claim for the same.
Steps to file a claim through the above link:
BFL Helpline: 08698010101
CPP FoneSafe Lite Helpline: 1860-258-3030
E-mail – firstname.lastname@example.org
Mailing address:Ground Floor, Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014.
Bajaj Finance Ltd. (BFL) is merely a distributor of this Product, owned by CPP Assistance Services Private Ltd. (CPP). Issuance of this product is at sole discretion of CPP. This product shall be governed by CPP product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance, and any claims post sale. The approval / rejection of a request for loan (to purchase smartphone and/or this product), shall be at sole discretion and subject to fulfilment of criteria prescribed by BFL.
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