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Wallet secure pro

Wallet secure pro helps you from the nightmare of losing your credit/debit cards. This plan provides a comprehensive coverage against the risk of huge financial frauds.

The plan comes with benefits like a single call card block facility, emergency travel and hotel assistance, ZEE5 All Access annual subscription, instant PAN card replacement facility, F-Secure Internet security.

Wallet secure pro offers a complimentary fraud protection coverage of Rs. 2 lakh. It covers you financially in case of loss or theft of your Card or any fraudulent transaction is done using your payment cards.

Key Features and Benefits

Key features and benefits of the Wallet secure pro are as follows:

  • 24/7 card blocking service

    Credit/debit cards lost or stolen can make you vulnerable to huge financial loss. With Wallet secure pro, you can report the loss of your payment cards and other essential cards by calling on 1800-419-4000 (toll-free number). This 24/7service allows you to block your debit and credit cards with just one call, eliminating the need for you to call/visit each bank individually to get your cards blocked.

  • Emergency travel and hotel assistance

    Get the facility of emergency advance cash that will help you pay hotel bills and arrange travel tickets (up to Rs. 1,00,000 each) within 48 hours internationally and 24 hours in India. A cash advance of Rs. 10,000 can be availed in India.
    Note: Any emergency advance is payable within 28 days, without any interest to Wallet secure pro.

  • Pan card replacement

    Get assistance in obtaining a PAN Card replacement free of cost.

  • ZEE5 all-access annual subscription

    Card Protect Plan comes with a free annual LIVE TV subscription provided by ZEE5.

  • Complimentary fraud protection including wallet protection.

    • Enjoy coverage of up to Rs. 2 lakh against card frauds such as PIN-based fraud, phishing, tele-phishing and if OTP is not required (card is lost/stolen).
    • Mobile wallet Protection up to Rs. 50,000 (Only If there is a simultaneous physical loss of the device)

    Note: *Complimentary Fraud protection cover is provided by an Indian General Insurance Company registered with IRDAI under the group insurance policy for Wallet secure pro members. Please refer to group policy terms and conditions for more details.

Membership Details

Wallet secure pro
Service Provider Name Wallet secure pro Assistance Services Pvt Ltd.
Key Benefits Single call card block facility, emergency travel and hotel assistance, ZEE5 All Access annual subscription, instant PAN card replacement facility,
Membership Fee
Inclusive of taxes
Rs. 1299
Members Covered One
Membership Validity One Year & Non-Renewable
Eligibility Only to Indian Residents, 18+ years
Complimentary Fraud Protection
Complimentary Card and Mobile Wallet Fraud Protection of Rs. 2,00,000 (including a maximum cover of Rs. 50,000 for mobile wallet protection)

Extensive Benefit

The Wallet secure pro helps you to safeguard your Card. The plan provides the member with extensive benefit:

  • Blocking all your cards with just one call
  • 24/7 toll-free helpline number
  • Complimentary fraud protection to cover card-based fraud on account of skimming, theft/loss, online use, counterfeiting, PIN-based fraud, and phishing.
  • Emergency cash and travel assistance
  • ZEE5 All-Access Annual Subscription
  • Registration of valuable documents
  • Replacing lost PAN Card

How to purchase the policy

  • To apply for the product, click on ‘Apply Now’ and fill in the necessary details in the application form.
  • Make the fee payment online using your preferred mode of payment
  • Fill in your name and mobile number
  • If required opt for a call back from our representatives or complete the process by clicking “Buy now.

How to process the claim

• The Card Protect Plan offers instant card blocking facilities. You can report a loss 24/7 from anywhere in the world by dialing helpline number (1800-419-4000) or call 6000-4000 (city STD code to be prefixed)

• Once a call is made to report damage, fraud, or loss, all your cards will be blocked at one go.

• Along with blocking your credit and ATM card block, you can get a replacement for your lost PAN card too.

• Upfill up the claim form and submit with the below documents:
i. Subrogation bond
ii. Bank account/credit card statement
iii. Copy of FIR.

Major Policy Exclusions

  1. Losses Occurred While You Are Intoxicated
  • The plan does not cover items lost or stolen in the state of intoxication or under the influence of alcohol, drugs, toxins, or narcotics.
  1. Deliberately Caused Losses
  • Losses occurring directly or indirectly from any act of forgery, fraudulent or dishonest act committed with respect of the payment card, with intent to defraud the card Issuer are not covered under the plan.

Note: Please refer to the exclusions as per the terms and conditions of the plan

Claim/Assistance Contact Details

BFL Helpline: 08698010101

Wallet secure pro:  1800-419-4000

E-mail –

Mailing address:Ground Floor, Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014.

*For claim-related issues please refer to your terms and conditions and Group policy details.


Bajaj Finance Ltd. (BFL) is merely a distributor of this product, owned by Wallet secure pro Assistance Services Private Ltd. (Wallet secure pro). Issuance of this product is at the sole discretion of Wallet secure pro. This product shall be governed by Wallet secure pro product terms and conditions and BFL does not hold any responsibility for the issuance, quality, serviceability, maintenance, and any claims post-sale. The approval/rejection of a request for a loan (to purchase a smartphone and/or this product), shall be at the sole discretion and subject to fulfilment of criteria prescribed by BFL.

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