COMPREHENSIVE Road TRIP SOLUTION (RSA+WELLNESSCOVER)

A car breakdown can be a major hindrance to your trip and can derail an otherwise well-planned trip. To manage such unforeseen situations, it is better to remain prepared with an insurance policy. Aside from the cost savings and fast fixes that come with a car breakdown policy, one of the most valuable aspects of coverage is the peace of mind it offers.

Comprehensive Road Trip Solution (RSA + HEALTH COVER) by AWP Assistance (INDIA) Private Ltd. provides coverage for vehicle breakdown, battery jumpstart, flat tyre assistance, locked/lost key, wrong fuelling, teleconsultation, OPD vouchers, all these benefits with a pan India coverage.

Your Roadside Assistance Cover does not cover any of the events stated in this section.

Allianz Assistance will not assist or reimburse You or beneficiaries in the event of a call for assistance or claim caused by, arising from, or in connection with the following:

1. Any loss, Theft, damage, death, bodily injury, cost, or expense that is not directly associated with the incident that caused You to claim, unless expressly stated in this membership.
2. Ionizing radiation or radioactive contamination from any nuclear fuel or the nuclear waste arising from burning nuclear fuel
3. Radioactive, toxic, explosive, or other dangerous properties of any explosive nuclear equipment or nuclear part of that equipment
4. War, invasion, acts of foreign enemies, terrorism, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection, military or usurped power, riot or civil commotion
5. Declared natural disasters as following specified events due to natural causes: Hail, flood, storm, hurricane, rain, sleet or snow, wind, lightning or another similar event when officially declared as a natural disaster by the authorities and which results in the immobilization of the Vehicle
6. The consequences of the use of drugs, narcotics, and similar products not medically ordered and the abuse of alcohol,
7. The consequences of intentional acts from the covered or the consequences of fraudulent/negligent/dishonest acts, suicide attempts or suicides,
8. Costs incurred without our prior agreement, or that are not specifically stated as being covered within this membership.
9. The consequences of incidents occurring during events, races, or motorized competitions (or their tests), subject to prior regulations of the public authorities, when the Covered Person participates as a competitor,
10. The cost of replacement parts unless specified in Your Assistance Coverage document
11. The beneficiary/beneficiaries or any other third party organizing any of the services detailed in this membership without first having authorization from us and a file number
12. Any costs that would have been payable normally by You or the Beneficiaries, such as fuel, congestion, or toll charges.
13. Charges for specialist recovery or charges incurred by us where the covered vehicle is not being used on a public highway when the breakdown/immobilization occurred and the Vehicle was not accessible using our standard recovery equipment unless specified in Your Assistance Coverage document.
14. Any consequences of Your Vehicle not being kept in a roadworthy condition or not being serviced according to the manufacturer's recommendations. Allianz Assistance reserve the right to request proof of servicing,
15. Immobilizations of the Vehicle determined by systematic recalls of the Manufacturer, periodic and non-periodic maintenance operations, checks, assembly of accessories
16. repetitive breakdowns, caused by the non-repair of the Vehicle, after Our first intervention.
17. Faulty fuel gauge
18. Speedometer not working
19. Air-conditioning not working Boot cannot be opened
20. Problems relating to horns
21. Damaged mirrors
22. Damaged or faulty fuel cap Sunroof cannot be opened or closed Windows cannot be opened or closed Seat adjuster is faulty
23. Seat belts are faulty
24. Traction control lights are illuminated
25. Other non-safety related lights/service warnings are illuminated When customer vehicle runs out of windshield wiper fluid Front or rear wipers faulty, but weather conditions are fair

Teleconsultation

1. All medicines/ tests being prescribed by the doctor for treatment or further diagnosis
2. There will be times when the consulting doctor may not be able to provide an assessment using telehealth consultation. Our doctors are trained to assess the appropriateness of conducting telehealth consultations on a case-by-case basis. They will ensure that each consultation meets the standards required for patient examination and evaluation: if they are unable to make a full, adequate assessment for advice, based on high-quality evidence, they will recommend the subscriber visit a doctor physically.

3. Tele consultations when the Teleconsultation service identifies a medical emergency.

You can raise a claim by reaching out to Allianz Assistance via one of the following ways:

• Allianz Assistance e-mail - autosecure@allianz.com
• Allianz Assistance toll free number – 1800 419 9039

In case you have any queries related to coverage, exclusions, or claims, please write to us at wecareinsurance@bizsupportc.com.

Disclaimer–

Disclaimer - Bajaj Finance Ltd.(BFL) is merely a distributor of this Product, owned by AWP Assistance(India) Private Limited (AWP/Allianz Assistance). Issuance of this product is at the sole discretion of AWP. This product shall be governed by AWP product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. This is not an insurance product.

Additional Disclaimers

• Services entitled to the customer can be refused or cancelled on account of abusive behaviour, fraudulent representation, malicious intent & refusal to pay the charges for any.
• Allianz Partners reserves the right for changing and modifying the benefits and charges to the customer covered under this Roadside Assistance Program. The decision of Allianz Partners on the question of coverage, inclusion or exclusion of any service under this Program, rates of charges for additional services, and any other issues which need a decision, shall be final and binding on the customer.
• It is agreed by the subscriber that the company is authorized to sub-contract the provision for part of the services to third-party service providers chosen by the company.