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Bajaj Allianz General Insurance-Travel Companion

Travel is always rejuvenating. Exploring exciting destinations, capturing lifetime memories is fun. But it is also important to safeguard your travel with a travel insurance policy that covers you against any unforeseen event.

Bajaj Allianz General Insurance Travel Companion covers the needs of the international travellers. This policy offers various plan options such as individual plan, family floater, students plan or senior citizens plan. It covers incidental expenses like loss of baggage and passport, medical emergencies, personal accident, protection against personal legal liability, hijack, and more.

Key Features And Benefits

Here are the key features and benefits covered under this policy:

  • Customised plans for varied needs

    The policy offers a wide-range of travel plans for every travel need; from individual plans like travel care, travel secure, travel value, travel Asia to a family plan like travel family and even a senior citizen plan like travel age. Special plans are also available for corporates and students.

  • Personal accident

    Travellers can get personal accident coverage, which will be 50% of the maximum sum assured in case of the insured’s demise (age below 18 years). It also covers the medical expenses and repatriation including medical evacuation to a hospital in India i.e. pre-approved by the claim administrator.

  • Cashless services

    This policy offers the insured direct settlement for in-hospital medical expenses abroad, subject to the policy terms and conditions.

  • Emergency advance cash benefit

    This is an assistance service that provides emergency cash advance during incidents such as theft or burglary of luggage or money or hold-ups. The insurer coordinates with the insured person's relatives in India to provide emergency cash assistance to the insured as per his requirement, including the delivery charges.

  • Loss of checked baggage

    This policy covers the loss of checked baggage. The maximum cost cover per baggage will be 50%, and per item in the baggage will be 10%.

  • Golfer’s hole-in-one

    A unique sporting gesture offered in this policy covers expenses incurred on celebrating a hole-in-one. This is valid worldwide (except India), at any golf course recognised by the United States Golfer’s Association.

Premium For Travel Care Variant Under Travel Companion

Here are the plan variants of the policy:

Premium table (US$50000) (in Rs.)
  Excluding USA/Canada Including USA/Canada
Age 1/2-40 yrs. 41-60 yrs. 1/2-40 yrs. 41-60 yrs.
Days of travel        
1-4 356 417 552 677
5-7 422 458 637 712
8-14 614 687 908 978
15-21 647 726 970 1,110
22-28 726 828 1,110 1,251
29-35 908 1,050 1,372 1,574
36-47 1,050 1,212 1,574 1,797
48-60 1,231 1,432 2,135 2,901
61-75 1,515 1,755 3,159 4,227
76-90 1,815 2,079 3,782 5,117
91-120 2,314 2,759 4,539 6,052
121-150 2,625 3,114 5,251 6,897
151-180 3,337 3,915 6,185 7,609
Premium quoted here is exclusive of applicable service tax/cess/statutory levies/other taxes etc. and the quoted premium along with applicable service tax/cess/statutory levies/other taxes has to be received by our company prior to the assuming risk

*To know more about the premiums of other travel variants, kindly refer to the policy wordings.

How To Purchase The Policy

In order to purchase the policy, follow these steps:

  • To apply for the product, click on 'Apply Now' and fill in the necessary details
  • Make the fee payment online using your preferred mode of payment
  • Complete the process by clicking 'Buy Now', you can also request for a call back

How To Process A Claim

Here are a few steps to process your claim:

For cashless travel insurance claim

• Send in the minimal documents required, and the insurer will verify them against the policy

• The insurer will send a payment letter guarantee to the healthcare provider within two working days

• The insurer will send a query letter to the insured and the healthcare provider asking for some more information wherever needed

• On receiving the information requested, the insurer will release the payment letter guarantee after due diligence within three working days

For travel insurance reimbursement claim

• Collect and submit all hospitalisation related documents

• Customary verification of all required documents will be carried out by the insurer

• Intimation of any deficiency of information will be sent to the insured with enough time to provide further information

• Upon receiving the requisite documents and further scrutiny, the general insurance claims settlement process will be initiated, and the payment will be released via NEFT in an Indian bank account within ten working days

• In case the insured fails to provide the pending paperwork, three reminders will be sent, each 15 days apart, from the date of intimation

• In case the pending documents are not shared within three reminders (45 days) from the date of intimation, the claim will be closed, and an intimation will be sent to the insured

• If the general insurance claim doesn’t fall within the policy’s purview, the claim is denied, an intimation will be sent along with a letter stating the same.

Cashless overseas hospitalisation

• Visit any of the nearest healthcare providers for urgent treatment or rehabilitation. In case the bills exceed USD 500 (Rs. 37,466), you can apply for the cashless facility

• In case the bill is less than USD 500 (Rs. 37,466), you can file a reimbursement claim

• Intimation for the claim needs to be made by your colleague or co-traveller within 48 hours by either writing an email at or calling on +91-20-30305858 (chargeable)

Major Policy Exclusions

Here are some of the exclusions under the policy:

  • Medical condition or complication arising from a pre-existing condition from before the commencement of the policy period
  • Routine physical or other examination where there is no objective indication of impairment of normal health
  • Suicide, attempted suicide or wilfully self-inflicted injury or illness, mental disorder, anxiety, stress, depression, nervousness having no underlying physical condition as a cause; venereal disease, alcoholism, drunkenness, or the abuse of drugs
  • Manual work or hazardous occupation, self-exposure to needless peril (except to save human life), or if engaging in any criminal or illegal act
  • Pregnancy, childbirth, miscarriage, abortion, or complication arising out of any of the preceding
  • Delay of baggage when the intended destination is in India
  • Loss or damage to the insured's passport as a result of the confiscation or detention by customs, police, or any other authority
  • Loss which is not reported to the appropriate police authority within 24 hours of the discovery of the loss, and an official report has not been obtained
  • Loss caused by the insured's failure to take reasonable steps to guard against passport loss

Claim/Assistance Contact Details

For claim/assistance, you can contact the insurer/us through one of the following ways:

BFL Helpline Number: 08698010101

Bajaj Allianz General Insurance Helpline Number:  1800-209-0144/1800-209-5858

E-mail –

Mailing address:Ground Floor, Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014.

*For claim related issues, please refer to your policy document or Certificate of Insurance (COI).


Bajaj Finance Limited (BFL) is a registered corporate agent of third-party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, SBI General Insurance Co. Ltd, ACKO General Insurance Co. Ltd., Niva Bupa Health Insurance Company Limited, Aditya Birla Health Insurance Company Limited and Manipal Cigna Health Insurance Company Limited under the IRDAI composite registration number CA0101.

Please note that BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of independent due diligence on the suitability, viability of any insurance product. Any decision to purchase an insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. This product provides insurance coverage. Please refer to the insurer's website for policy wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any will be as per the prevailing tax laws. Tax laws are subject to change. BFL does not provide tax/investment advisory services. Please consult your advisors before proceeding to purchase an insurance product.

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