Bajaj Finance Limited ("BFL") - Consent & Confirmation Form
SECTION – I (CONSENT)
I give explicit consent and authorize Bajaj Finance Limited (“BFL”), along with its representatives, affiliates, and service providers/partners (“Assigns”), to obtain, download, store, share, upload and process my/our personal data for enabling various products and services (“Financial Products”) of BFL: -
1. To check my eligibility for availing the Finance Products and send offers.
2. To obtain, download, store, share, upload, and process any and all documents/data from me/us in accordance with clauses 3 to 8 of this form. This may include, but is not limited to, my/our Latitude, Longitude, IP Address, Device ID Details and any other data ("Information") as may be required by BFL for the purpose of availing its Financial Products.
3. CKYC : I hereby provide my consent to BFL:
a. to check/ verify/ download/ obtain/upload/update my KYC details from/with the Central KYC Registry (CERSAI): (i) through the CKYC number (i.e., KYC Identifier Number- KIN) provided by me or (ii) by obtaining such CKYC number/KIN, through details shared by me in this Application Form; and
b. for receiving information from CERSAI through SMS/Email on the above registered number/email address.
4. Aadhaar based eKYC or OKYC: I hereby authorize BFL, representatives, and service providers to:-
a. Perform Aadhaar-based authentication (eKYC) or verification (OKYC) from UIDAI/CIDR using the physical copy of Aadhaar card, physical e-Aadhaar, masked Aadhaar, Aadhaar Secure QR code, offline electronic Aadhaar XML, and Virtual Aadhaar ID submitted by me/us. This includes collecting, downloading, obtaining, uploading, storing, and processing my/our Name, Address, Date of Birth, Gender, Mobile Number, Email ID, fingerprints, Photo, City Name, PIN code, State Name, e-Aadhaar Card, Aadhaar XML file, and/or demographic/biometric information for the purpose of establishing my identity/address proof and/or as the guardian of my/our minor child's identity/address, as applicable.
b. Am aware that, in connection with Aadhaar e-KYC or Aadhaar OKYC services, BFL shall process and share Aadhaar Number and/or biometrics/demographic details with CIDR/UIDAI. In response, CIDR/UIDAI shall share with BFL the authentication or verification data such as Aadhaar Holder Name, Mobile Number, Email ID, Address, Photo, Aadhaar Number and other details as permitted by CIDR/UIDAI.
c. share the Share Code or confirm on the auto populated shared code for successful ‘Aadhaar XML file’ download and upload as contemplated under applicable law to complete my offline KYC process.
5. Digi Locker: I hereby authorise and give my consent to the BFL and its Assigns to access, obtain, process, share and store digitally Certified Copy of Officially Valid Documents (OVD) or equivalent e-documents of OVD including documents issued through secured cloud based Digilocker platform of MeIT for the purpose of availing Financial Products/Services from BFL.
6. KYC through Video based Customer Identification Process (VCIP): If I opt for VCIP mode, I hereby acknowledge/authorize BFL as under: -
a. That video-based KYC validation (“Video KYC”) has been provided as alternate method for establishing my identity with BFL.
b. That my KYC process will be completed by BFL, through a Video KYC process, in accordance with the Master Direction-Know Your Customer (KYC) Direction, 2016, issued by Reserve Bank of India (“RBI”) as amended from time to time.
c. All particulars, information and details to be provided by me in relation to this Video KYC represent my true, correct and updated information.
d. That Video KYC shall include but shall not be limited to the following steps concluded by authorised officer of BFL: -
- capturing my live photograph, along with live GPS co-ordinates (geo-tagging) of the customer undertaking the VCIP and date timestamp where such live photograph is being taken;
- Permanent Account Number (PAN) is mandatory for onboarding through VCIP mode and capturing clear image of PAN card during the VCIP process. The PAN details will be verified from the verification facility of the issuing authority.
- if Aadhaar card is permitted to be accepted as a documentary proof under law/regulation, the same will be obtained as contemplated under the prevalent law/regulation.
- Video recording of the interaction (for concluding Video KYC) will be stored by BFL in accordance with applicable law/regulation.
e. I will be required to submit other officially valid document (OVD) / deemed to be OVD’s or such other documents as may be requested by BFL, as part of this Video KYC process;
f. To complete the Video KYC in full within the prescribed timeline and in case if I fail to complete the same for any reason whatsoever or in case KYC documents/details submitted by me during Video KYC does not match with or if there are any discrepancy identified after validation with the original KYC documents/details updated by me, BFL shall have sole and absolute discretion to reject my loan/product application(s) and/or discontinue the service(s)/product(s) for which such KYC is mandated.
g. That if my/ our Video KYC could not be completed or if during the said process if I dropped midway due to technical, systematic or server errors/issues or other operational issues in such case I may be permitted to complete Video KYC or I may be required to complete my KYC by undertaking physical KYC validation process, by BFL and I undertake to complete the same and/or submit physical KYC documents.
h. That, BFL does not guarantee continuous accessibility of the applications and shall not be held liable or responsible in any manner whatsoever in respect of any loss, cost or damage that may be incurred by me due to any technical, systematic or server errors/issues, or any other issue occurred while undertaking Video KYC, including for reasons which are beyond reasonable control of the BFL.
7. Account Aggregator: I consent to BFL to access, aggregate, retrieve, store and/or share my financial information from various Financial Information Providers (FIPs) such as banks, NBFCs, mutual funds, insurance companies, through an authorized Account Aggregator (AA) appointed by BFL, for the purpose of providing me with Products / Services, credit assessment, risk profiling, fraud prevention or any other lawful use. Subject to fulfilling pending obligations if any, I am aware that I have the right to revoke/withdraw it at any time through the AA platform or by contacting BFL. I acknowledge that I have read and understood the terms and conditions of the AA services, and that I am solely responsible for any liability arising from the use or misuse of my financial information by the AA or any third party.
8. Consent Storage: The Information that I provide to BFL shall be kept for the time during which I continue to be customer/borrower and for at least 5 (five) years after our relationship ends, as per the prevailing legal/regulatory requirements as amended from time to time. However, the Aadhaar Number and core biometrics shall NOT be stored or shared, except as required by law or permitted by UIDAI and/or for submission to CIDR/UIDAI.
SECTION II (PURPOSE)
I, for myself/as guardian of minor child, authorise and provide my consent to BFL to use, obtain, store, process, share and maintain my / our Information for following purposes: -
1. for KYC and periodic KYC updates as required by the PML Act, 2002, and RBI guidelines to establish my/our identity through e-KYC or OKYC or Yes/No Authentication or VCIP or any other permitted verification methods for all current and future accounts, facilities, services, and relationships with BFL.
2. To produce records and logs of consent, information, or authentication, identification, and verification for evidentiary purposes, including in court/tribunal regulatory bodies, before any government / quasi-judicial authority.
3. For exercise of due diligence, including reporting and filings as per applicable laws/regulations.
4. To use, verify, exchange, share all information as provided by me / us to BFL’s group companies (only PML and KYC related data) / business partners /Assigns, including but not limited to, banks, financial institutions, insurance service providers, telecommunication companies, statutory bodies, empaneled merchants, Central KYC Registry, Protean eGov Technologies, Reserve Bank of India, GST Portal, CIBIL/CRISIL/any credit rating agency/credit information company(CIC), Information Utility, NSDL e-Governance Infrastructure Limited (NSDL) / UTI Infrastructure Technology and Services Limited (UTIITSL), and UIDAI (“Permitted Assigns”) for purposes such as, including but not limited to customer verification and due diligence, personalization of products or services, credit rating, data enrichment, analysis of Financial Products, services for enforcement of my/our obligations and I shall not hold BFL/its Assigns / Permitted Assigns liable for the use/storage/sharing of my / our Information as stated above.
5. To seek/obtain any other information, generate periodic reports relating to me either by itself and/or through its Assigns.
6. To procure my/our CIBIL report and provide it to BFL by deducting applicable charges for the same.
SECTION III (E-Mandate Registration with eSign)
In the event, I opt for mandate registration with eSignature through biometric authentication, I agree/authorize BFL as under : -
a. BFL and its Assigns to (a) use my Aadhaar Number / Virtual ID (as applicable) for the purpose of applying digital signature on eMandate and (b) authenticate my Aadhaar Number / Virtual ID through OTP or Biometric for authenticating my identity through Aadhaar Authentication system of UIDAI for obtaining my eKYC through Aadhaar based eKYC services of UIDAI, for the purposes of digitally signing eMandate.
b. BFL to share details such as Mandate Start Date, Mandate End Date, Monthly Amount to be debited, my personal details etc., to my bank either by itself or through service provider, for enabling registration of mandate.
c. BFL to debit my account basis the payment instructions as confirmed by me herein and agree that such debit shall not be disputed by me at any time.
d. During the tenure of my relationship with BFL, the mandate shall NOT be cancelled by me, excepting when the relationship is terminated by me.
e. My bank may charge mandate processing charge and hence my Bank account could be debited with the mandate processing charges, basis the authorization given by me to the bank and I will not hold BFL and its Assigns liable or responsible for any fees and charges levied/collected from my Bank on account of registration of mandate or dishonour of mandate(s).
SECTION IV (Customer Declaration)
a. BFL officials informed me that the submission of Aadhaar is not mandatory and explained about the alternative options for submission of KYC and establishing identity including by way of physical KYC with Officially Valid Documents (OVD) other than Aadhaar.
b. I shall NOT hold BFL or any of its officials responsible in case of submission of any incorrect Information by me.
c. I hereby provide my consent to open account (loan account, wallet account, fixed deposit account) through OTP-based e-KYC. I confirm that no other loan account, wallet account, fixed deposit account, or bank account ("Account") has been or will be opened using OTP-based KYC in a non-face-to-face mode with any other NBFCs, Banks, or entities regulated by the Reserve Bank of India ("RBI"). I understand that the KYC details of this Account will be marked as OTP-based e-KYC in the CKYCR, preventing other Banks, NBFCs, or entities regulated entities by RBI from opening Accounts based on the same. In all such cases, I am aware that :-
i. The total balance in all deposit accounts should not exceed ₹1 lakh, and the aggregate of all deposit accounts should not exceed ₹2 lakh in a financial year.
ii. Subject to meeting eligibility criteria only ‘term loans’ could be availed by me/us and the aggregate loan amount of such loans should not be more than ₹60,000 in a financial year.
iii. the duration for both deposits and loans shall NOT be more than one year.
iv. these restrictions (i to iii) shall apply unless I complete my KYC though physical/digital means according to the customer due diligence procedures as outlined in paragraphs 16 and 18 of the Master Direction - Know Your Customer (KYC) Direction, 2016 of RBI
d. If I/we choose to register for UPI mandate, I understand and acknowledge that ₹1 will be collected from my/our bank account during registration. However, this amount will be refunded/credited back to the same bank account after the successful validation of my/our bank details.
I HEREBY DECLARE THAT ALL THE INFORMATION IS VOLUNTARILY FURNISHED BY ME IS TRUE, CORRECT AND COMPLETE.
SECTION V (Consent Revocation)
I acknowledge my right to withdraw/revoke consent against use of my Information at any time (subject to terms and conditions of the product/service availed by me/us and/or applicable laws and regulations), through any one of the methods mentioned below: -
- The BFL Executive at the Dealer Store or BFL Branch location or
- Bajaj Finserv App: Raise a Request or
- Email: wecare@bajajfinserv.in or
- Customer Care Number: 8698010101
I further acknowledge that, withdrawing of consent may affect the services that BFL may provide to me and I may face consequences under the Terms and Conditions of Product/Service and/or the applicable laws and regulations.
BFL/Consent_Form/English/V3/June 2025
