ATM Safeguard - Overview

While ATMs have made our lives convenient, there exists several risks associated with ATM withdrawals. These risks include robbery and assault, which may lead to financial losses.

With ATM Safeguard plan from CPP, you can stay covered against any financial loss in the event of a robbery while you are withdrawing money at an ATM booth.

  • Features and Benefits of ATM Safeguard

  • High Sum Insured

    The ATM Safeguard plan offers coverage up to Rs. 50, 000 at a nominal premium of just Rs. 749. It includes complimentary ATM Assault & Robbery Cover up to Rs. 50,000.

  • Multiple Payment Options

    Purchasing the ATM Safeguard plan is a hassle-free online process. All you need to do is fill up an online application form and make the payment using any of the multiple online payment mechanisms.

  • Block Credit/Debit Cards Instantly

    Another significant feature of this plan is that it allows you to block all your debit/credit cards with a single phone call. This could be instrumental if you ever lose your wallet containing all your payment cards.

  • Credit Health Report

    You can avail a detailed analysis of your current credit score along with the Credit Health Report.

  • Doctor on call

    With the ATM Safeguard plan, you can avail access to qualified doctors with unlimited consultation. You also get clinical expertise via mobile app or phone.

  • Emergency Travel Assistance

    The ATM Safeguard plan offers several additional features including emergency financial assistance if you are stranded while on a trip. With this plan, you can avail a monetary advance of up to Rs. 20,000 in India and up to Rs. 40,000 abroad.

  • What is covered under ATM Safeguard Plan?

  • ATM Robbery

    Get reimbursed for the money you withdraw from any ATM around the world using your ATM card, in the event of a robbery occurring within 15 minutes of the withdrawal of the money

  • Bodily Injuries

    The ATM Safeguard plan offers reimbursement for any expenses incurred in emergency first aid for bodily injury suffered during a robbery.

    To know more about the detailed terms and conditions on these inclusions, please click here.

  • What is not covered under ATM Safeguard Plan?

  • Third Party Damages and Losses

    The plan does not cover damages and liabilities to any third party.

  • Any Other Damage or Losses

    Damage or losses related to anything other than the money you withdrew from your account are not covered under the plan.

  • Damage or liabilities outside the coverage period

    Damages or liabilities that happened before or after the covered time period are also not covered under the ATM Safeguard plan.

  • Emergency first aid for others

    Any expense incurred on the emergency first aid for any other person other than the customer is not covered under the plan.

    To know more about the terms and conditions on coverages and exclusions, please click here.

How to Apply and Buy ATM Safeguard Plan?

To apply for the ATM Safeguard Plan, you can follow the below process:

  • Step 1: Click on ‘Apply Now’ button on this page. You will be directed to an online application from wherein you can fill in your basic details.
  • Step 2: Authenticate your application by entering the OTP received on your registered mobile number.
  • Step 3: Complete the purchase by paying the membership fees using any of the available online payment modes.


How to Raise a Claim under ATM Safeguard Plan?

In case you wish to raise a claim under this plan, you can lodge a claim by reaching out to the issuer within 24 hours of the incident through one of the following ways:

  1. To avail emergency travel assistance
  2. For ATM Assault/Robbery Related Claims:
    • Call on 18002667780 or 1800-22-9966 (only for senior citizen plan holders), or
    • SMS ‘Claims’ to 5616181

Documents Required to Raise a Claim

To lodge a claim under the ATM Safeguard plan, the following documents are to be submitted to the issuer.

  • KYC documents
  • Travel Safe membership letter
  • Duly filled claim form
  • Claim intimation within 24 hrs
  • If burglary or theft – FIR is must

Contact Us

In case of any product related concerns, please get in touch with us by writing an email to

Disclaimer - Bajaj Finance Ltd. (BFL) is merely a distributor of above Products, owned by CPP Assistance Services Private Ltd.(CPP). Issuance of these products is at sole discretion of CPP. This product shall be governed by CPP product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. This is not an insurance product and CPP Assistance Services Private Ltd. is not an insurance company. Purchase of this product is purely voluntary in nature. BFL does not compel any of its customers to mandatorily purchase any third party products.”