Passport Seva

Know everything about PSK, its functions, how you can apply for your passport on their portal and other essential details.
Check Our Travel Cover
3 min
16-February-2024

In India, the Passport Seva Kendra (PSK) plays a vital role in the issuance and processing of passports. Passport seva initiative was launched to improve the experience of people applying for passports and to streamline the process. PSK provides various services related to passport issuance, including the issuance of fresh passports, reissue of passports, renewal of passports, and police clearance certificates. In this article, know everything about PSK, from its purpose to the application process and beyond.

What is a Passport Seva Kendra?

Passport Seva Kendra, abbreviated as PSK, is a network of passport service centres established by the Government of India under the Passport Seva Project. These centres aim to streamline the passport application and issuance process, ensuring efficiency and accessibility for Indian citizens.

What is the role of a Passport Seva Kendra?

PSK functions as a central hub where passport seekers can access essential services, receive support, and trust in the reliability and security of the passport issuance process. PSK plays a crucial role in the passport application process by:

  • Processing passport applications swiftly and efficiently.
  • Handling various passport services, including issuing new passports, renewals, and miscellaneous services.
  • Conducting thorough document verification and interviews to ensure the accuracy and authenticity of information provided by applicants.
  • Offering comprehensive assistance and guidance to applicants throughout the application process, addressing queries and concerns.
  • Upholding stringent security measures to safeguard the integrity of passport issuance procedures, mitigating risks of fraud or misuse.

What is the role of a Passport Seva Kendra?

PSK aims to provide a more efficient and streamlined application process for passport seekers.

  • Processing passport applications.
  • Issuing new passports, renewals, and miscellaneous services.
  • Verifying documents and conducting interviews.
  • Providing assistance and guidance to applicants.
  • Ensuring the security and integrity of passport issuance procedures.

How to get an appointment at Passport Seva Kendra (PSK)?

After filling up the application form on the Passport Seva Kendra website, you can schedule an appointment online on the portal. Follow the below steps to get an appointment at PSK:

• Choose PSK Location

You will receive a list of Passport Seva Kendra location. Select the desired Passport Seva Kendra location for your appointment.

• Select date and time:

Check available slots and choose a suitable date and time for your visit.

• Confirm appointment

After selecting the appointment slot, confirm your appointment details and proceed to book. Pay the fee online.

Read about tatkal passport process

How to check appointment availability at Passport Seva Kendra?

To check appointment availability at Passport Seva Kendra:

  • Visit the official Passport Seva website.
  • Click on the "Applicant Home" tab.
  • Select the option for "Schedule Appointment."
  •  Choose the desired Passport Seva Kendra location.
  • Enter applicant details and preferred appointment date.
  • Check for available slots.
  • If slots are unavailable, try different dates or nearby centres.
  • Once a suitable slot is found, book the appointment and confirm.

How to apply for passport online through Passport Seva Kendra?

To get your passport hassle-free, apply online through Passport Seva Kendra website in just a few simple steps. Here is how:

  • Visit the Passport Seva website and register your account.
  • Fill in the online application form with accurate details.
  • Choose your nearest Passport Seva Kendra for document verification.
  • Schedule an appointment for a visit.
  • Submit necessary documents and undergo biometric verification.
  • Track your application status online.

How to apply passport through Passport Seva Kendra offline?

If you wish to make an appointment offline, then follow the below steps:

• Download application form:

Obtain the passport application form from the Passport Seva website or collect it from a nearby PSK.

• Fill in the details:

Complete the application form with accurate personal and passport-related information.

• Attach documents:

Gather and attach the required documents as specified in the application guidelines.

• Visit the PSK:

 Visit the selected Passport Seva Kendra during working hours and submit your application along with the necessary documents.

Read more: Documents required for Indian Passport

How to check the passport application status online on Passport Seva Kendra website?

To check your passport application status online, you can:

• Log in to the portal:

Visit the Passport Seva website and log in to your account using your credentials.

• Navigate to status tracking:

Find the 'Track Application Status' section on the portal.

• Enter application details:

Input your application reference number or passport file number to check the status.

• View the status:

Once entered, you will be able to view the real-time status of your passport application, including processing stages and expected delivery date.

How to check the passport application status offline at Passport Seva Kendra?

To check the passport application status offline, you can:

• Visit the Passport Seva Kendra (PSK): 

Head to the Passport Seva Kendra where you submitted your application.

• Inquire at enquiry counter:

Approach the enquiry counter and provide your application details to inquire about the status.

• Receive the update:

The staff will provide you with an update on the current status of your passport application.

Steps to follow on appointment day at PSK office

Follow these steps for a smooth passport application process at PSK:

  •  Arrive on time at your designated Passport Seva Kendra. When you arrive at the gate, you need to show the appointment receipt for entry.
  • Carry all required documents in original and photocopies.
  • Queue up for document verification and biometric scanning.
  • Await your turn for application submission. You will have to walk-in to three counters A, B, and C for completing the application process.
  • Meet with the Passport Officer for verification and processing.
  • Receive an acknowledgment receipt and tracking details.

Passport Seva Kendra (PSK) counters: Functions

You will be given a token number that will display on the monitor whenever it’s your turn. Follow this quick guide to understand the further process at the PSK counters:

PSK Counter A:

  • At this counter, undergo biometric scanning for identity verification.
  • Present your documents for thorough scrutiny.
  • You will get a printout of the personal data you provided, which must be carefully reviewed and signed. Additionally, the confirmed data will be uploaded to the portal.

PSK Counter B:

  • Submit your application form and necessary documents. Your original documents will also be authenticated at this counter.

PSK Counter C:

  • At this counter, the passport application will either be approved or rejected.
  • An 'Approved' status indicates that the passport has been authorised.
  • The status of police verification, whether it is required or not, will also be determined here.

Passport Seva Kendra (PSK) exit counter

Upon leaving, applicants will receive an ‘Acknowledgement Letter’ at the exit counter. This document should be kept safe as it serves to track the application status.

What are the other services you can avail on the Passport Seva Kendra website?

On the Passport Seva Kendra website, besides passport-related services, individuals can also avail themselves of other essential services like:

  • Police Clearance Certificate (PCC): This certificate is often required for various purposes such as employment, immigration, or visa applications. Applicants can apply for a PCC through the website by filling out the required forms and scheduling an appointment at their nearest Passport Seva Kendra for document verification and biometric data submission.
  • Identity Certificate: This certificate is issued to individuals who are Indian citizens but do not possess a passport and require proof of identity for specific purposes like travel to certain countries or for obtaining visas. Applicants can apply for an Identity Certificate online by submitting the necessary documents and scheduling an appointment at a Passport Seva Kendra for verification.

These additional services streamline the process for individuals needing various documents related to identity and travel, offering convenience and accessibility through the Passport Seva Kendra website.

Things to remember before the appointment day at the Passport Seva Kendra office

Before the appointment day at the Passport Seva Kendra (PSK) office, it's crucial to:

  • Ensure all required documents are in order, including application forms, identity proof, and address proof.
  • Double-check appointment details, including date, time, and location.
  • Arrive well-prepared with photocopies of documents, photographs, and any additional requirements specified.
  • Review and understand the application process and necessary fees.
  • Dress appropriately and arrive on time to avoid delays.
  • Familiarise yourself with PSK rules and regulations.
  • Keep essential contact numbers and reference IDs handy.
  • Be patient and cooperative during the verification process.
  • Follow all instructions provided by PSK staff.
  • Maintain calmness and readiness to address any queries or concerns promptly.

Conclusion

In conclusion, Passport Seva Kendra plays a crucial role in ensuring efficient and accessible passport services for Indian citizens. From processing applications to providing assistance and guidance, PSKs are dedicated to simplifying the passport issuance process. Whether applying online or offline, PSKs are committed to serving applicants and facilitating hassle-free travel experiences.

Related article
Passport fees in India Types of passports in India How to check passport application status

Frequently asked questions

Can you submit a passport application form online?

Yes, you can submit a passport application form online through the Passport Seva Website. This is a convenient and hassle-free way of applying for a passport.

What is a Passport Seva Kendra (PSK)?

A Passport Seva Kendra (PSK) is a government-run office that provides passport-related services to Indian citizens. This includes issuing new passports, renewing existing passports, providing police clearance certificates, and more.

What are the documents required for passport application?

To apply for a passport, you will need to submit several documents, including proof of identity, proof of address, proof of date of birth, passport-sized photographs, and any other relevant documents depending on your specific situation. It is best to check the official Passport Seva Kendra website to see the specific documents required for your passport application.

What is the official website of passport service in India?

The official website for passport services in India is the Passport Seva Portal (www.passportindia.gov.in). Here, applicants can access various passport-related services, including application submission, appointment scheduling, and tracking.

What is the difference between Passport Seva Kendra and Passport Office?

Passport Seva Kendra (PSK) is a front-end service delivery arm where applicants can submit passport applications, undergo document verification, and biometric registration. Passport Office, on the other hand, is the administrative body responsible for processing and issuing passports. While PSKs handle applicant interactions, Passport Offices manage the backend operations of passport issuance.

Show More Show Less

Disclaimer

*T&C Apply - Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Limited, ICICI Lombard General Insurance Company Limited, HDFC ERGO General Insurance Company Limited, Tata AIG General Insurance Company Limited, The New India Assurance Company Limited, Cholamandalam MS General Insurance Company Limited, Niva Bupa Health Insurance Company Limited , Aditya Birla Health Insurance Company Limited, Manipal Cigna Health Insurance Company Limited and Care Health Insurance Company Limited under the IRDAI composite CA registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. Please refer insurer's website for Policy Wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also a distributor of other third party products from Assistance Services providers such as CPP Assistance Services Pvt. Ltd., Bajaj Finserv Health Ltd. etc. All product information such as premium, benefits, exclusions, sum insured, value added services, etc. are authentic and solely based on the information received from the respective insurance company or the respective Assistance service provider company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.