FITPASS customer care offers support to users of their fitness membership app. They aim to help you resolve any issues you encounter while using the app to access gyms and studios across India.

What is FITPASS service?

FITPASS is a subscription service that provides users with access to a network of gyms and fitness studios in India. With a FITPASS membership, you can try out different gyms and studios, with freedom of training in multiple locations.

They aim to make fitness accessible and convenient by:

• Offering a variety of workout options at different gyms and studios.
• Providing a user-friendly app for booking classes and managing your membership.

Paying the FitPASS subscription on time is crucial to avoid service disruptions and late payment charges. The customer care department offers multiple convenient options for bill payment, including online portals, mobile applications, and designated payment centres.

What to do if the FITPASS app is not working?

If you are experiencing issues with the FITPASS app, here are a few troubleshooting steps you can try before contacting customer care:

1. Check your internet connection: Make sure you have a stable internet connection (Wi-Fi or mobile data) as the app relies on it to function.
2. Restart the app: Close the app completely and then reopen it. Sometimes a simple restart can fix minor glitches.
3. Force quit and relaunch the app: This can be done differently depending on your phone's operating system (iOS or Android).
4. Update the app: Check updates for the FITPASS app in your phone's app store. Updating the app can often resolve bugs and improve functionality.
5. Reinstall the app: Try uninstalling and then reinstalling the FITPASS app.

How can I contact FITPASS App customer care online?

Here is how you can reach FITPASS customer care:

• Phone: You can call them at a toll-free number: 1800-571-4466 (India).
• Email: You can send them an email with your questions or concerns at care@fitpass.co.in.

You can make subscription bill payments online via the Bharat Connect platform on Bajaj Finserv. Bharat Connect offers a simple and secure way to pay electricity bills, making it a popular choice for consumers nationwide. You can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI to pay your electricity bills through the Bajaj Finserv Bharat Connect platform.

How to recharge or buy FITPASS subscription online through Bajaj Finance

On the Bajaj Finance website:

1. Visit the Bajaj Finance website 
2. Go to the ‘BILLS AND RECHARGES’ 
3. Click on ‘View all’ and select ‘SUBSCRIPTION’ under ‘Pay Bills’ section
4. Select your subscription provider 
5. Enter the required details and click on ‘FETCH YOUR BILL’
6. Once your bill amount appears, click on ‘PROCEED TO PAY’
7. Pay using your credit card, debit card, net banking, e-wallet, or UPI ID and complete the payment
8. You will receive a notification from Bajaj Finance after successful payment. 

On the Bajaj Finance app: 

1. Download the Bajaj Finance app from the Google Play Store or App Store and install it on your device 
2. Open the app, log in, or register if you are a new user 
3. Go to the ‘BILLS AND RECHARGES’, click on ‘View all’ and select ‘SUBSCRIPTION’ under ‘Pay Bills’ section
4. Select your subscription provider  
5. Enter the required details and click on ‘FETCH YOUR BILL’
6. Once your bill amount appears, click on ‘PROCEED TO PAY’
7. Pay using your credit card, debit card, net banking, e-wallet, or UPI ID and complete the payment
8. You will receive a notification from Bajaj Finance after successful payment. 

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