Personal Loan

 
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Personal Loan

Features and Benefits

Instant Online Approvals

Now get instant approvals of upto Rs. 25 lacs on your salaried personal loan through our online facility. No need to go to any branch. From wherever you are, simply log onto the online section, fill an online form and within 90 seconds, get approval on your application. It is as simple as 123.
Click Here to apply online

Loans up to Rs.25 lacs

Bold dreams need big means. We offer the highest ticket size of up to Rs. 25Lacs so that you can pursue your bold dreams. This is the highest ticket size that anyone offers in this category.

Part Prepayment facility

You can prepay up to 6 times in a calendar year at any interval with the minimum amount per prepay transaction being not less than 3 EMIs. There is no limit on the maximum amount. This is subject to your clearing your first EMI.

Nil Foreclosure charges

Now you can choose to foreclose your loan anytime during your loan tenor without paying any foreclosure charges.

Preapproved Offers

As an existing customer, you get exclusive preapproved offers from time to time.

Online Account Access

Get all information about your loan like repayment track, interest certificate, payment schedule etc through our digital customer portal. Just log in with your loan account number and access whatever information you want about your loan.

review-produc Apply online

Fees and Charges

For instant loan approvals online of up to Rs. 25 lacs
  Applicable charges
Processing fees 2% - 3% of the loan amount
Foreclosure charges* NIL
EMI bounce charges Rs 1,000 for every bounce
Penal interest 2.00% p.m
Interest rate 16%
Secure Fee only for Online Rs. 999/-
For loan amounts up to Rs. 25 lacs
  Applicable charges
Processing fees 2% - 3% of the loan amount
Foreclosure charges* Nil
EMI bounce charges Rs. 1,000 for every bounce
Penal interest 2.00% p.m

Apply online

Eligibility and Documents

You are a salaried professional.

In the following cities, you are drawing a monthly net salary of
Rs. 40,000 or more

  • Delhi/NCR
  • Mumbai
  • Hyderabad
  • Bangalore and Chennai
  • Thane

In the following cities, you are drawing a monthly net salary of
Rs. 35,000 or more

  • Ahmedabad
  • Pune
  • Kolkata

In the following cities, you are drawing a monthly net salary of
Rs. 35,000 or more

  • Aurangabad
  • Baroda
  • Chandigarh
  • Cochin
  • Coimbatore
  • Gandhinagar
  • Ludhiana
  • Madurai
  • Mandi Gobindgarh
  • Indore
  • Jaipur
  • Jalandhar
  • Jamshedpur
  • Jodhpur
  • Karnal
  • Khanna
  • Kolhapu
  • Ludhiana
  • Madurai
  • Mohali
  • Mysore
  • Nagpur
  • Nasik
  • Panchkula
  • Panipat
  • Rajkot
  • Vijayawada
  • Yamunanagar

 

Documents
Financials Salary slips of last 3 months Latest 2 months salary slip
Bank Statements Latest 3 months salary account bank statement
Employment Proof Employee ID card and visiting card
Work experience documents Current employment Appointment letter / Form 16 / 1 year old salary slip
Previous employment Appointment letter / Form 16 / Promotion letters/ transfer / confirmation letters / previous salary slip
KYC Identity proof Passport / Voters ID card / Driving license / PAN card
Address proof Passport / Driving license / Ration card / Latest mobile bill / Letter from employer (with HR /Admin sign)
Signature proof Passport / PAN Card / Driving license / Photo credit card (front only) / Banker verification letter ( Only online)
Age proof Passport/ PAN Card / Driving license / Birth certificate

Apply online

How to Apply

Online

For instant loan amount of up to Rs. 25 Lacs, you can apply online now. Simply follow the four steps below and get an instant approval.

Fill the online form

Just click here to get the online application form and fill in all the necessary details. Please ensure you have filled all the fields with the correct information.

Get instant approval

Once your loan application form is received, you will get a confirmation email and an SMS. This is a confirmation that the rest of the process for your loan has been initiated.

Personal Discussion & Document verification

No need for you to go to any branch. Shortly after your approval, one of our representatives will come and collect the necessary documents from you at an appointed time and date. We will make sure we collect all the necessary documents from you first time itself so that you don't have to take time out again and again.

Credit to your account

After necessary checks, the loan amount will be credited to your designated salary bank account. A welcome note and online login details will be sent to you on your mobile. Using the online login you can check your statement of your accounts online.

Offline

For loan amount of up to Rs. 25 Lacs, you can get in touch with us, we would be glad to serve you as per your eligibility.
You can contact us in 4 different ways:

Call us on 020-46900700

SMS “PL” at 9773633633

Missed call at 9212489356

OR Write to us at personalloans@bajajfinserv.in

Advantages of applying online

  • Instant online approval
  • Free Accident Insurance for Rs. 5 lacs
  • Gold Money manager account for 6 months
    This is as online Money Manager which provides a complete view of your financial status anytime, anywhere. Be it bank accounts, credit cards, mutual fund investments, shares, insurance policies, loans, Fixed Deposits etc. You can also do the following:

    • Store financial documents
    • See your shopping, dining, other spending patterns etc.
    • Get automatic alerts for your Loan EMI, Insurance premium due etc.

  • File Income Tax online
  • Blackberry for 1 in every 20 customers
  • 0% EMI Card for lifestyle and consumer durable products purchase With Bajaj Finserv EMI card, you can buy your favourite LCD, Refrigerator, Air Conditioner etc all over again, with amazing ease and no additional documentation.
  • Pre-approved Home Loan offers after 12 months of your personal loan. You can stand eligible for a pre-approved Home Loan from Bajaj Finserv, if you pay your personal loan EMI’s on time.

Apply online

Frequently Asked Questions



Q1. What is EMI?

A. EMI stands for Equated Monthly Installment. EMI provides you the ease and benefit of paying back the personal loan amount in smaller convenient options. This installment consists of both the principal and interest components.


Q2. Can I foreclose my Salaried Personal Loan?

A. You can choose to foreclose your loan anytime you want after the payment of your first EMI. What’s more, there are no foreclosure charges.


Q3. Can I make part payments on my personal loan?

A. All our loans come with the Part-Prepayment facility. With this, you can part prepay as much as you want for up to 6 times in a calendar year, post the clearance of your first EMI.


Q4. What are the minimum and maximum loan amounts in Salaried Personal Loans?

A. We are the only financier in the country to offer as high as Rs. 25Lacs of Salaried Personal Loan. You may choose any loan amount ranging from Rs.1 Lac to Rs. 18 Lacs. The final sanction will depend on your income and various other criteria.


Q5. What are the tenor options available?

A.You can choose a tenor ranging from 12 to 60 months depending on your preference and the loan sanctioning conditions.


Q6. What are the benefits or advantages of taking a personal loan from Bajaj Finserv?

A. Please check out the Features and Benefits section for more details.


Q7. How do I apply for a Salaried Personal Loan?

A. You can apply online through our Online Application facility or contact us through various modes mentioned in the Contact Us section.


Q8. When will I get the Salaried Personal Loan?

A. For all online applications, you will get instant approvals.


Q9. Do I have to provide any security, collateral or guarantors?

A. No security, collateral or guarantors are required for obtaining a Salaried Personal Loan.


Q10. How do I repay the loan?

A. You can repay the loan in Equated Monthly Installments (EMI's) using the ECS facility or through post-dated cheques.


Q11. What is online processing of Salaried Personal Loans?

A. With our Online Application facility, you can apply for a Salaried Personal Loan from wherever you are. What’s more, you get instant approvals.


Q12. How do I apply online for an instant personal loan?

A. For details, check out the How to apply section.


Q13. On what criteria will the loan be sanctioned to me?

A. All loans are sanctioned on the basis of internal policies of Bajaj Finance Ltd.


Q14. When will I get the loan if I apply online?

A. Through our Online Applications facility, you get instant approvals to your loan requests in 5 minutes. All disbursements are made within 72 hours of completion of internal verification.


Q15. What are the key advantages of applying loans online?

A. With our Online Application facility, you get the benefit of applying from anywhere. What’s more, you can get instant approvals on your loan requests.


Q16. How can I check the status of my loan which I have applied online?

A. You can check the status in multiple ways:

You can call our Customer Care on 1800-103-3535, give your unique reference number provided to you by email and SMS and on authentication of details like name and date of birth you will be informed of the status of your account.


Q17. How secure is the information provided by me?

A. All your information will be secure with us. The online application is a completely secured application using the state of the art security systems.


Q18. What is a Secure fee for online application?

A. A Secure fee is a charge required to pay for the submission of your application form online. This is required in order to process your loan online.


Q19. What if I don’t pay the Secure fees online?

A. In case you choose not to pay the Secure fee, you will lose the benefit of instant online approvals.


Q20. I have already paid the Secure fee through the personal loan online application, but I do not wish to avail the personal loan right now. Would I be paid back the Secure fees if I do not avail the personal loan from Bajaj Finserv?

A. In case the loan is sanctioned, but the disbursement has not been availed by you within 30 days of sanction, we shall refund the Secure fee already paid by you in full. In the event of your loan rejection, we shall refund the Secure fee paid by you in full.


Q21. How can I pay Secure fee?

A. There are various ways you can pay your Secure fees online

  • Debit card
  • Internet enabled online bank account



Q22. Is it safe to use my debit card on this site?

A. All transactions on our website are safe. We use the best-in-class security and the transactions done are secure. We use SSL data encryption that protects the information from being viewed by unauthorized individuals.


Q23. How do I cancel a transaction or get the refund?

A. You can use an Internet enabled bank account to pay your Secure fee.


Q24. How do I cancel a transaction or get the refund?

A. In case of any discrepancies we will refund the money, provided that the reasons are valid. Please call us at 1800-103-3535 or write to us at personalloans@bajajfinserv.in. We will be happy to assist you. Please read the ‘Terms and Conditions' for more details.

Contest Winners

Sparkling Diwali Winners

Next Prev
Apple iPhone 5S

Name : Manish Rathod
Location : Mumbai
Date : 7-01-2014
Product won : Hyundai i10 Grand

Dear Vartika,

I would like to thank you and Nazareth for taking care of my entire loan process and selecting me as a lucky winner of online Personal Loan Diwali contest.

I have received the Rs. 5,000 Gift Card as a part of the promotion process.
Finally, I have been selected as lucky winner of Hyundai Grand i10 car which came to me as a pleasant surprise.

Thanks for your help again.
Manish Rathod
Mumbai

Apple iPhone 5S

Name : Mukesh Kushal
Location : Mumbai
Date : 31-10-2013
Product won : Samsung LED

Hi Vartika,

Thank you for a prompt response to all our queries.
One usually take loan at the time of utmost financial urgency and we were seeking loan for no different reason. Like others we wanted quick response and quick guidance. We received a quotation within 48 hours and also the assurance of speedy loan processing. All this with minimum documents.

Bajaj has strengthen the bond between customer and company. I give 100 % rating to your Customer Service, passion and dedication. Look forward to your continued support.

Regards,
Mukesh Kushal,
Mumbai

Apple iPhone 5S

Name : Balaanji Gundepalli
Location : Hyderabad
Date : 31-10-2013
Product won : Samsung LED

Hello Vartika,

I was delighted to share a positive experience with Bajaj Finserv during my recent Personal Loan disbursal. Appreciate the way the process was handled and many thanks to Srikanth for his efforts. Last but not least, thanks for the gift card of Rs.5, 000.

Overall, it was great experience!

Regards,
Balaanji Gundepalli
Hyderabad

Apple iPhone 5S

Name : vokkaligara Jawaraya Rohit
Location : Bangalore
Date : 07-11-2013
Product won : Samsung LED

Dear Ma’am,

I am really happy to see such a wonderful gesture from your esteemed organization.
More than being lucky , I am proud to receive such a wonderful gift and that too the way you have announced the winners was really exciting.

Lastly all your team members at Bangalore were really courteous to receive me at your office and it was a nice experience. With this I will be promoting Bajaj Finserv to my friends as I felt I was treated more as a guest than a customer.

Thanks to one and all,
Vokkaligara J Rohit
Bangalore

Apple iPhone 5S

Name : Ashish Bhoothkar
Location : Pune
Date : 28-11-2013
Product won : Samsung LED

Hi,

This is excellent news I can’t express my feelings!
Winning a quality product in a Lucky Draw is a very rare thing! Appreciate Bajaj Finserv for keeping up the standard on this front along with their standards on delivering what they commit ! Tanks from the bottom of my heart to Manish, Sudhir & Vartika for all their efforts.

Regards,
Ashish Bhoothkar
Pune

Apple iPhone 5S

Name : Jayson Rawat
Location : New Delhi
Date : 24-10-2013
Product won : iPhone 4

Hi Team,

I would like to thank each of you for your utmost commitment and professionalism in managing my loan process so well.
The courtesy extended to me has changed my view on customer service from Indian institution. Thanks for a great experience.

With regards,
Jayson Rawat
New Delhi

Apple iPhone 5S

Name : Manjunath RL
Location : Bangalore
Date:31-10-2013
Product won : iPhone 4

Dear Team,

Thank you for the iPhone and the card. I am delighted!
I would like to thank Vartika for wonderful service and overall management of gifts. She is very efficient and professional .

Thanks,
Manjunath RL,
Bangalore

Apple iPhone 5S

Name : Sachin Jain
Location : Bangalore
Date : 21-11-2013
Product won : iPhone 4

Dear Praveen,

I would hereby like to thank Bajaj FinServ for such a great experience. As stated earlier in my feedback the service is par excellence.
The options available for a salaried professional like me..,  be it flexible Pre payment, option, NIL foreclosure charges and online loan approval were very attractive. What really impressed me is the professional approach especially by you, Praveen Reddy and Dinesh. Topping it all was winning the iPhone.

Thanks a ton, Sachin Jain
Bangalore

Apple iPhone 5S

Name : Sangharsh Kesar
Location : Pune
Date : 31-10-2013
Product won : iPhone

It has always been a pleasure dealing with Bajaj Finserv. As mentioned earlier this has been my best banking experience ever in the last 15 years.
You guys sure know how to make customers smile.

Thanks,
Sangharsh Kesar
Pune

Apple iPhone 5S

Name : Vallieswaran Vairavan
Location : Bangalore
Date : 28-11-2013
Product won : iPhone 4

Hi Vartika,

The overall experience was wonderful. The Bajaj Finserv representatives were very friendly and polite and even the prize (iPhone) giveaway was planned as per my convenience.

Thanks,
Vallieswaran Vairavan
Bangalore

Apple iPhone 5S

Name : Vikram Chitale
Location : Pune
Date : 14-11-2013
Product won : iPhone

Hi Vartika,

The experience while applying for a Personal Loan was fantastic.

I am really happy with Bajaj Finserv and the entire team for the way the entire process was handled. Appreciate your assistance in handling the entire procedure for the gift as well.

Regards,
Vikram 

Apple iPhone 5S

Name : Yogesh Poojary
Location : Mumbai
Date : 7-11-2013
Product won : iPhone

Hello,

The service received by me was good right from the time I applied for the Personal Loan. All required formalities were completed in an orderly manner.
I saved a lot of my time by deciding to apply for a Personal Loan from Bajaj Finserv. Thanks alot once again for the swift service.

Best wishes,
Yogesh Poojary
Mumbai

  • manish-m
  • mukesh-m
  • ballanji-m
  • vokkaligara-m
  • ashish-m
  • jayson-m
  • manjunath-m
  • sachin-m
  • sangharsha-m
  • vallieswaran-m
  • vikram-m
  • yogesh-m

Gift Card Winners

Here's a list of our valued customers who have won the Rs.5000 gift card on taking our Personal Loan

September 13

Name List Location
SHANMUKAVARAPRASA VIDALA BANGALORE
SHAIK RIYAZ BASHA BANGALORE
RAMESH THANGAIYA BANGALORE
KRISHNA CHAITANYA GOLI BANGALORE
SURESH CHETTUR BANGALORE
NARAYAN DESHPANDE BANGALORE
THIVAGAR THIYAGARAJAN PUNE
RITESH DHORE PUNE
DEEPAK JAIN PUNE
RAHUL MORE PUNE
AMIT MUNDHADA PUNE
SHEFALI THANAWALA MUMBAI
ARUL MMOMONTEIRO MUMBAI
MUKESH NAYAK MUMBAI
SYAM GOSALA MUMBAI
VENKATA RAMANIAN KOKA HYD
SAILESH MAMBAPURAM HYD
MAHESH K C DELHI
JAI KUMAR BHALOTIA DELHI
RAGHU VARADA BANGALORE
KARTHIK VASUDEVAN BANGALORE
VENKATESH KRISHNAMOORTHY BANGALORE
PRAKASH MALLAIAH BANGALORE
RAJIV SUBRAMANIAN BANGALORE
CVENUSURESH CHANDRAN PUNE
DHARMENDRASINGH JADEJA JAMNAGAR
DHANANJAY DEVDAS ALVA BARODA
SUNDAR BUSI HYD
KADIRI AHMED KHAN HYD
ANJANEYULU UMMANENI HYD
RAKESH KUMAR RAJAN DELHI
HIMANSHU PALIWAL DELHI
KAML JEET SINGH DELHI
BIJAY KUMAR SAHU DELHI
GAJENDRA SHARMA JAPIUR
SUBHASISH DEY BHARUCH
KANISH SRIVASTAVA BHOPAL
ABDUL AHAD BANGALORE
SAMARENDRA PALKRIT NAGPUR


Blackberry Winners

Here's a list of our valued customers who have won a Blackberry on taking our Personal Loan

Name List Location
AJJU SHAIKH PUNE
RADHAKRISHNA N V BANGALORE
RAJPAL JANGRA DELHI
SREEBALAJI H BANGALORE
RAJNEESH GOEL CHENNAI
HEMANTHKUMAR MADHUSUDHANAN CHENNAI
SWAPNIL PAWAR MUMBAI
RAHUL RATNAPARKHI PUNE
RAJAN SOOD DELHI
ABHIJEET KUMAR BANGALORE
ABHISHEK CHOUDHARY HYDERABAD
ABHISHEK KUMAR CHANDIGARH
ABILAASHH NAIR BANGALORE
ACHANTA SRIKRASHNA BHASKAR PUNE
AJAYA NATHANI HYDERABAD
ALOK CHOKHANI MUMBAI
AMARJIT YADAV BANGALORE
AMBUJ KUMAR SHUKLA DELHI
AMINA SULTANA HYDERABAD
AMIT DHUME MUMBAI
AMIT GUJARATHI BANGALORE
ANAND SHARMA PUNE
ANANDA REDDY GUNNERI BANGALORE
ANIL NAIR PUNE
ANIL PACHPOHE PUNE
ANIMESH BHARTIA DELHI
ANISH BATTA DELHI
ANKUR GARG DELHI
ANNAMMA PHILIP BARODA
ANSHUMAN ROY PUNE
ANUJ MAHESHWARI MUMBAI
ARAVIND BRAHMADEVARA HYDERABAD
ARUN DESAI BANGALORE
ARUN KUMAR MUMBAI
ATUL KAPOOR DELHI
AVINASH SANAP PUNE
AYON CHAKRABORTY BANGALORE
AYON CHAKRABORTY BANGALORE
B KARTHIKEYAN MADURAI
BHARGAV UPPALAPU HYDERABAD
BHASKARAN V BANGALORE
BIJOY KHARIBAM HYDERABAD
BOJESHA N BANGALORE
CHANDRA PRAKASH SHUKLA MUMBAI
DARSHANKUMAR KANUBHAI PATEL PUNE
DEBAL CHAKRABORTY BANGALORE
DEEPAK DAHIYA DELHI
DEEPAK JAIN DELHI
DHANANJAY AWALE PUNE
DHANESH DESHPANDE JAIPUR
DHEERAJ KUMAR KHANNA DELHI
DIVYANG MISTRY RAJKOT
GANGADARAN MAVALLAPALLI BANGALORE
GANSHAHEED SHAIK PUNE
GAURANGA CHATTOPADHYAY DELHI
GAURAV KUMAR LUDHIANA
GIRIDHAR VEPACHEDU HYDERABAD
GODAVARTHI SRINIVAS CHOWDARY BANGALORE
GOPALARAO GAJARAO VIJAYAWADA
GOVIND CHANDRASEKARAN BANGALORE
GOVIND SOOD PUNE
HARSHA MUNNALURI HYDERABAD
HEMRAJ S BANGALORE
HETALKUMAR KACHHADIYA AHMEDABAD
JAGADISWARA RAO SADARAM BANGALORE
JAYWANT AHER PUNE
JENSON THOMAS MUMBAI
JIJU MANI BANGALORE
JOTHIKANNAN MOOKAIYAN BANGALORE
K ANAND BABU BANGALORE
K SURESH KUMAR HYDERABAD
KANNAN MURUGAN HYDERABAD
KARTHIGAYAN A BANGALORE
KARTHIKEYAN GNANAMANI CHENNAI
KETAN TANK PUNE
KETCHUMANI GNANAMANI BANGALORE
KIRAN ARUN PATIL PUNE
KIRAN KULKARNI BANGALORE
KIRTI PRAKASH MUMBAI
KISHORE C V HYDERABAD
KONDAVEETI VENKATESWARA RAO BANGALORE
KOUSHIK BHATTACHARYA PUNE
KRANTHI BABU SRAVANAM BANGALORE
KUNWAR SINGH PUNE
LALIT GOYAL DELHI
LEENA ALIMCHANDANI BANGALORE
LOKESH ADDAGADA HYDERABAD
MADAN KATTA MUMBAI
MAHAVEERA KANNA VIJAYAWADA
MANAV BATRA MUMBAI
MANISH AGARWAL PUNE
MANISH KAPOOR DELHI
MANISH VERMA DELHI
MANJUSHREE GEDDA MUMBAI
MANOHAR SUBBARAYALU MUMBAI
MANOJ BHATNAGAR DELHI
MANU BHATIA DELHI
MOSES ANTONY PUNE
MUDIGANTI VIJAY SUMITH HYDERABAD
MUKESH VERMA PUNE
MUNISAMY SUREN BABU BANGALORE
MURALEEDHARAN V S DELHI
MURALI VIRUDHACHALAM CHENNAI
NAGARAJU GAJAWADA HYDERABAD
NANDA KUMAR DASAPPA BANGALORE
NARASIMHA REDDY GORLA BANGALORE
NARINDER SINGH BANGALORE
NAVEEN PENTAKOTA HYDERABAD
NAVEENKUMAR NAGESH CHILAKWAD BANGALORE
NIMMAKURI PRAKASH PUNE
NIRAJ KUMAR ANAND MUMBAI
NIRANJAN KUMAR HYDERABAD
NITIN SATTELOO NAGPUR
NRIPENDRA NATH DELHI
NUKALA PHANI KUMAR BANGALORE
PADMANABHA REDDY GANGIREDDY CHENNAI
PANKAJ CHAPKE PUNE
PANKEJ KHANNA DELHI
PARANKIMAMVILLA JOHN KOSHY BANGALORE
PINAKI RATH KOLKATA
PRABAKARAN T MUMBAI
PRADEEP SALUJA DELHI
PRASAD DURGAOLI MUMBAI
PRASANNA AAKASH DELHI
PRASANNA MAHIBALAN MUMBAI
PRASANTH C S BANGALORE
PRASHANT NAIR PUNE
PRAVEEN KUMAR L N S BANGALORE
PRITEN NAYAK PUNE
PRITESH MISHRA NAGPUR
PRITHWIRAJ GHOSH BANGALORE
PULKIT HANDA DELHI
RAGHAVENDRA UM PUNE
RAHUL DRAVID DELHI
RAJA SEKHAR KODALI HYDERABAD
RAJAT RASTOGI DELHI
RAJAT SAMANTA MUMBAI
RAJEEV SHARMA DELHI
RAJESH ARORA BARODA
RAMANATHAN S BANGALORE
RAVI KANT DELHI
RAVI KEDIA BANGALORE
RAVIKUMAR MALLAJOSYULA BANGALORE
RAVINDER SARDAR SINGH HYDERABAD
RAVISHANKAR KARAGADA PRAKASH BANGALORE
ROHIT BALKRISHNA SURYAWANSHI PUNE
SABBINENI MURTHY HYDERABAD
SACHIN SURESH VATSARAJ MUMBAI
SACHIN VASANT SAGAR DELHI
SAKET CHATURVDI PUNE
SAM GEORGE BANGALORE
SAMRAT HALDER BANGALORE
SANDEEP GUPTA LUDHIANA
SANJAY GHOSH KOLKATA
SANTOSH DASHRATH JAKAWAR HYDERABAD
SASIKUMAR BALASUNDARAM MUMBAI
SATHYANARAYANAN S BANGALORE
SATYAJIT DAS DELHI
SENTHILKUMAR RAJAKUMAR CHENNAI
SHRAVAN KUMAR HYDERABAD
SHRIDHARAN KRISHNAN MUMBAI
SHWETA MISHRA BANGALORE
SIVAKUMAR A DELHI
SREENIVASULU N PATTIPATI BANGALORE
SRIDHAR ATRE PUNE
SRIKANTH GOVARDHANA G HYDERABAD
SRINIVAS GARAPATI HYDERABAD
SRINIVAS YADAM BANGALORE
SUBHASIS PRATIHARI MUMBAI
SUBROTO GHOSH KOLKATA
SUDHIR KUMAR DELHI
SUJOY BANERJEE CHENNAI
SUMAN SINHA KOLKATA
SUNEEL SINGH DELHI
SUNIL CHALLA HYDERABAD
SUPRIYO BISWAS BANGALORE
SURESH TIWARI BARODA
SURESH VADLAMANNTI CHENNAI
SWARNA DANTHULURI HYDERABAD
TABREZULLA SHAFIULLA BANGALORE
THIRUMALAIKUPPAM MURTHY BANGALORE
UMESH KULKARNI MUMBAI
VIGNESH K BANGALORE
VIJAY THAKARE PUNE
VIJAY THAKARE PUNE
VIJAYA BHASKAR D BANGALORE
VINAYA MADA MUMBAI
VINAYAK RAMANLAL RANA PUNE
VIRAJ DESHMUKH MUMBAI
VIVEK TRIPATHI BANGALORE

iPhone Winners

JAYSON RAWAT DELHI
MANJUNATH RL BANGALORE
SANGHARSH KESAR PUNE
YOGESH POOJARI MUMBAI
VIKRAM CHITALE PUNE
SACHIN JAIN BANGALORE
VALLIESWARAN VAIRAVAN BANGALORE

review-produc Apply online

Contact us

Not yet an existing customer?

You can visit our branch or call us at 1800-103-3535 or SMS 'PL' to 9773633633

For Existing Customers

IVR – Toll Free

  • Dial 1-800-209-4151
  • Enter your 7-digit BFL Customer ID
  • Select from various IVR options
  • Access IVR in 10 languages : English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Kannada and Malayalam  
  • Access to all loan details

Email

wecare@bajajfinserv.in> for all your queries

SMS Updates

SMS  <<keyword below>> to +91 92275 64444
GETEMAIL for your current email address
UPDEMAIL <New email> to update your email address
GETADD for your current registered email address
CUSTID to know your customer ID
LAN to know your Loan Account Number
EMI LAN to know your loan/ EMI details
EXPERIA to know your Experia user ID and password
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FEEDBACK to give your valuable feedback
SAT Y Give a positive feedback
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(Your mobile number should be registered with us for this facility). Standard SMS Charges applicable

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  • Purchase/cancellation of Insurance policy
  • Foreclosure of loan
  • Refund

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Customer Portal

  • www.bajajfinserv.in
  • Log in using your User ID and Password
  • Access all loan details
  • Manage your loans 
  • View special offers

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Testimonials

I appreciate that you and your organization take keen interest in knowing clients feedback, which I have not seen previously dealing with other financial institutions. Feedback:

Negative
- Policy inclusion should have been mentioned in the initial stage and not final. It looks like, that to achieve targets the policy was included at later stage.

Positive
- Very fast processing and clear communication. - Prompt response.

anonymous Mohit Saxena Bangalore

It was a nice journey with Bajai Finserv due to my interaction with you. I appreciate the clear communication and advise about my Loan process and I am very much satisfied about your professionalism.

It’s my responsibility to appreciate your work and all the best for you! Thanks with best regards,

anonymous S.A. Senthil Kumar Chennai

As an customer I can easily trust the Bajaj/Finance department easily as on its gr8 reputation and service since long time in India. I really wanted to see this organization at good position (Finance sector) and to achieve their goal in short time.

I really appreciate the executive’s and the manager who were in touch with me and processed my loan with Bajaj. Many thanks to Naveen and Lokesh for moving the thing bit faster and for the Great Job.

The good thing what I observed during loan process is, they have not wasted their time by sending executive at the first day for document collection, but they did by conforming my credit score and discussing with me about Interest rate and processing fee. Where I felt the positive and confidence on Bajaj and not applied for any other bank for the same. And Finally Bajaj did provide the loan

And I think Bajaj can improve the loan process time, as compare to other banks. It may be due to the disbursal is from pune. But there is scope of improvement I believe.

anonymous Satish. Bangalore

I am writing in to thank you and your team for the smoothest Loan approval process i have seen in my entire carrier.

It was such a joy doing business with you, Hope all my future correspondences with Bajaj Finance Limited will also be as delightful as this. Thank you and keep up the Great work.

anonymous AV Arun Bangalore

Thank you for processing our loan request, and also would like to appreciation for the way the same was carried out in an utmost professional way.

I would also like to appreciate Mr Praveen Reddy who had come to pick up the documents. His approach & communication was very good and pleasing. It was such a joy doing business with you, Hope all my future correspondences with Bajaj Finance Limited will also be as delightful as this.

Thank you once again..

anonymous G Sowmya Bangalore

Do you mean the Experience with Bajaj finance in the Loan Process. So my Feed Back is as follows Very Fast and Speedy response from the Sales team Well behaved and able to answer query in professional way.

Processing time for personal loan very quick as compared to other Banks. Features like Part Payment and zero closure charges very new and wishfull thinking by Bank. Very patient document collection Representative from Bank.

Areas of Improvement : Nothing to be specific.

Overall experience is VERY GOOD.

Thanks to Pranav, Naveen and Lokesh for making the deal with Bajaj smooth.

anonymous Stanlee Bangalore

I'm Nagaraj who had just applied for a personal loan.

I wanted to share that i'm really satisfied with your dedication and customer satisfaction by Bajaj Finserv people especially Lokesh from Bangalore and Siddharth on phone.

Areas of Improvement : Nothing to be specific.

These 2 people have done exceptional job and made me feel that the whole process is so smoth. Thanks once again

anonymous Nagaraj Bangalore

I would like to recommend Mr. Lokesh, representative who had co-ordinated with me to complete the loan procedure/formalities.

I really appreciate his patience while dealing with frequent change of time and location by me (due to my other commitments).

Also the day he collected the documents from me, he was courteous enough to wait till I reached home (late in the evening) from office and then go through the whole process and procedure as if it was the first meeting of the day.

Representatives like Lokesh make life less complicated when dealing financial institutes. I would like to stress again that the service provided by Mr. Lokesh was impeccable.

anonymous Vignesh Rao Bangalore

Yes my feedback is not based on influence & prejudice on any individual but on the work function style ; Nazareth Fernandes & team's strength are their persuasion towards their customer in time when the odds are against them, the technical difficulties are unavoidable;

converting these hurdles & overcoming on mistakes/errors from either side on pending documents; the team appears composed & patient; the team personally visits the customers & clears the paper work with. finesse; they behave well too ; what more you need when one himself is in some need & a helping hand without any ego or dominance solves the issue in a comfortable period immaculately.

I wish team Nazareth the very best for the future.

anonymous Hemant Tipnis Mumbai

I would like thank you for all your efforts in getting the loan on time. I very much appreciate your knowledge and efforts for arranging things and speed up the process.

I would prefer you to be my first point of contact in case of any future requirements.

anonymous Delhi

I thank you so much for your timely and outstanding support to me in obtaining my personal loan.

Also appreciate you thorough documentation knowledge for fulfilling loan eligibility criteria. Kind Regards,

anonymous Satya Subramanyam Hyderabad

The overall experience is very good for me.... I am very much impressed with your quick & accurate services I personally feel your services are far better than few other banks . Keep it up the same good work ahead.

anonymous Br, Prabhakar Mumbai

I would like to express my sincere feedback to service offered by your team to avail personal loan through Bajaj Finance. My feedback is as follows points:

1. Understanding Loan Requirement - Excellent
2. Explanation to terms and condition for Loan – Excellent
3. Turn Around time for any query/help : Minimum
4. Very helpful in documentation
5. Overall rating – Excellent
Thanks for all your help.

anonymous Sami Mumbai

I would like to thank you for all the support and help i received from your team. This was one of the best I have seen All the best and happy new year.

anonymous Palla Hyderabad

Thanks Praveen for a wonderful experience of a timely personal loan processing. The amount got disbursed today and thanks to all your prompt and efficient processes, it was an easy and hassle-free deal. Happy to be a Bajaj Finance customer.

My best wishes for the new year to all at Bajaj Finance.
Cheers,

anonymous Veena Yamini Bangalore

Thank you for all the support and making this happen so quick. I really appreciate your turn around on completing the document collections and Sandeep was too good and very helpful on this.

anonymous Varadha Hyderabad

It was indeed an great & excellent service from your end for getting this loan sanctioned. I really appreciate the hard work and efforts taken for the same

anonymous C.K. HARIHARAN Mumbai

I thank all the Bajaj Finance Team for the prompt and timely response to my Personal Loan Request.

I appreciate the way the customer’s loan requests were attended to by you and your team members in a very short span of time.

I once again thank you all

anonymous Ch Bhanu Murthy Hyderabad

At the outset, I would like to thank you for giving all the information regarding the Loan to me. Also, I would like to mention that the entire process of applying to the loan was so very simple and user friendly.

I would like to thank and appreciate your entire team at Bajaj Finance Ltd for their patience in explaining the details of the loan and also for their quick responsiveness.

Thanking you.

anonymous Ravi Shankar Bangalore

I remember the day when I had logged in Google and updated a detailed form on the portal of Bajaj Finance for Personal Loan requirement.

It was really a very good experience.

From that day onwards I had received calls on the daily basis giving me clarifiactions of all the information which I required. Especially when I am posted in a diferent city (Bangalore), the Bombay office staff (Nazareth Fernandes and Shahista) took the initiative and couried the details to the Bangalore office and got the details filled in within a couple of days and initiated the process from their end.

I would like to Thank you Nazareth Fernandes and Shahista for helping me out through the entire process and hope this helping hand extends in the same manner in the comming days also.

anonymous Mr. Sridhar Tirandas Nazareth

Recently I had opted for personal loan through Bajaj Finance. The process was really quick and I appreciate the dedication the team has especially Praveen and Lokesh in getting the things processed very quickly.

Thank you for the valuable service.

anonymous Harsha Bangalore

Thanks for taking personal interest and getting this loan approved so quickly. It has been pleasure using Bajaj services using the online tool and quick response from agents. I am satisfied to the full extent with your services and will be definitely continuing this relationship with Bajaj Finance Ltd.

Thanks

anonymous Harsha Hyderabad

This is with reference to the personal loan that I have taken from Bajaj Finance Ltd.

At the outset I would like to thank, you and Lokesh, for helping me in the entire process, starting from my queries, the documentation till the disbursement.

The entire process was hassle free, and smooth, because of you guys.

The service experience with you guys was just awesome!

Trust me, you guys do a wonderful job, when it comes to helping customers.

And Bajaj Finance Ltd as a Finance Company brand is just wonderful. A nice company to be associated with, for all your financial needs. All the best!

anonymous Kaushik Mirta Bangalore

I would hereby like to thank Bajaj FinServ for such a great experience..., as stated earlier in my feedback that the service is par excellence.

The options available for a salaried professional like me.., be it the flexible Pre payment, NIL foreclosure charges and online loan approval were very attractive and what really impressed me is the professional approach displayed., especially by yourself ( Praveen Reddy) and Mr. Dinesh in the whole process.

And topping this was winning the iPhone, this made the whole experience a wonderful and unforgettable one.

Thanks a ton..,

anonymous Sachin J K Jain Bangalore

I sincerely appreciate your dedication & hard work in ensuring that the loan was processed & disbursed as per commitment. I am dealing with Bajaj Finserv for the first time but it seems it may be a long term endeavor & it is only because of you.

I thank you once again for your support, keep up the good work!!

anonymous Henny Madhu Kumar Delhi

Thanks Naveen. I acknowledging the same for disbursal.

I need to thank you for your successful followup on this and ensuring that I am satisfied at the end of the day. I really appreciate your coordination and frequent update on the status. I would really love to recommend Bajaj Finserv to my friends as well. Dedicated person like you increases more comfort and confident about your company. Keep up your good work

anonymous Rajesh Bangalore

I have received the loan amount in my account. Thank you for all the assistance provided during the loan processing.

I really appreciate the prompt response from your end even after regular office hours and on weekends. Comparing my interaction with other bankers, I would rate Bajaj Finance services better than most other banks/financial institutions.

I look forward to interacting with you for any future requirements.

anonymous Ashish Delhi

I am absolutely happy and satisfied with the services rendered. Happy with your efficient technology. Satisfied with the patience you handled my queries and the pain you took to put all my documents in place. Overall I am delighted and would certainly recommend if I get a chance.

anonymous Madhu Mumbai

Thanks for the email. I was great experience this time with clear and transparent details. I hereby acknowledge and confirm on loan application.

anonymous Manjunath Reddy Pune(Credit)

Sorry for the delay in response since I was out of station and was traveling. I returned today and checked my account is credited with the amount of loan agreed.

I would like to thank you both for the support and guidance during the process of approving loan also you have considered my application with some of the points which never considered by any other financial institution and approved my Loan amount which is really helpful..

In addition to this I would also like to thank you Bajaj Financial services and its staff for the great support and help. it was such a hassle free procedure and happened so quick which never been experience by me earlier...

Thanks you so much and I looking forward the same type of friendly service from you and your company...

anonymous Satej P. Zunjarrao Pune

I would like to thank both Manish and Sudhir for their persistent help to get the Personal Loan approved for me in promised time frame. There were some hiccups in final disbursement, but can surely be overlooked after seeing their efforts in getting things in place for me. Looking forward to the continued relation with Bajaj Finance team.

A personal thanks to Manish and Sudhir for all their help. Thanks again. Note: Please pardon for a delayed email; was on leave past couple of days.

anonymous Aashish Bhutkar Pune

Thanks you both of you for wonderful service rendered to me for personal finance. I will definitely recommend both of you to my people for financial assistance. Your attitude towards customer services has been remarkable. Please keep this going and keep Bajaj finserv’s flag high.

Thanks so much for assistance.

anonymous Vijay Dani Mumbai

Thanks for all the efforts by Manish right from giving me a cold call to confirm my interest in Personal Loan and then taking it to successful closure. There were hiccups along the journey from both sides, but finally, the loan process was completed.

Vartika, thanks for your help in getting the loan amount finally disbursed to my account; although late, but in time to get the needed money transfer done from my end. :) Also thanks for giving me confidence to go with the loan proposal @ Bajaj Finance when I was thinking of cancelling it due to delay. All in all the transfer was prompt after your call and intervention.

Manish, thanks again for your help and support and I will be looking forward to the refund of the pre-EMI amount as promised earlier. I believe this refund would happen at earliest. Thanks.

anonymous Aashish Bhutkar Pune

I would like to thank you for the loan disbursal today. I really appreciate the way the entire process of my loan application with Bajaj was handled by you.

The entire duration from my application to disbursal, your constant communication and taking time to answer all my questions and queries was very helpful. The way you explained all the details and fees related to the loan process made me understand the product very clearly with all the fine print. This shows your deep understanding of the product and caring for the customers' needs.

I am really thankful you were the person that took care of my loan account. I am hoping my further interaction with Bajaj will be with people like you.

I would be really happy to pass on this appreciation to anyone appropriate in your company. I would definitely recommend you and your company to anyone I know.

anonymous Ashutosh Delhi

I am writing in to appreciate the service provided by you and Bajaj Finance during my recent interaction for Personal Loan. I would like to mention that the process was very smooth and pleasant. At every step you have been responsive and polite. In fact I am considering a home loan from your company.

Thanks again and keep up the great service!

anonymous Kiran Kembhavi Pune

Thanks for disbursement of my personal loan.
I am happy to get your services timely and accurately.
You helped me in all the way for speedy sanctioned of my loan and with hazel free process.

Thanks again for your excellent services and personal interaction for completion of all formalities.

anonymous Chhatrasal Sahu Mumbai,

I confirm receipt funds to my account. I wish to extend thanks for facilitating this to my account.

Special thanks to Priyanka for persistently and patiently guiding me through the initial process. It was a pleasure interacting with her.

anonymous Joseph Naveen R. (Joe) Pune

I would like to place on records your professionally way handling my case for the complete personal loan processing. I would like to appreciate your maturity and professionalism with which you have handled by case, made the complete documentation process very easy, simple to handle and timely reactions in terms of updating, status of the loan, answering all my queries, and finally providing me with the confidence that was necessary from me to believe in you and your company.

I would like to thank you from the bottom of my heart and urge you to keep up the good work.
Wishing you all the best your carrier.
With very high regards,
Thanking you."

anonymous V Som Shekar Bangalore

Thanks for the help and support for the smooth and clear loan disbursal from Bajaj Finance.

Everything went on really smoothly and I would say you are the true asset of the Organization keeping good customer connect.

Thanks for everthing,

anonymous Puneet Dhawan Delhi

I am writing in to appreciate the service provided by you and Bajaj Finance during my recent interaction for Personal Loan. I would like to mention that the process was very smooth and pleasant. At every step you have been responsive and polite. In fact I am considering a home loan from your company.

Thanks again and keep up the great service!

anonymous Kiran Kembhavi Pune

I would like to thank you for the loan disbursal today. I really appreciate the way the entire process of my loan application with Bajaj was handled by you.

The entire duration from my application to disbursal, your constant communication and taking time to answer all my questions and queries was very helpful. The way you explained all the details and fees related to the loan process made me understand the product very clearly with all the fine print. This shows your deep understanding of the product and caring for the customers’ needs.

I am really thankful you were the person that took care of my loan account. I am hoping my further interaction with Bajaj will be with people like you.

I would be really happy to pass on this appreciation to anyone appropriate in your company. I would definitely recommend you and your company to anyone I know.

anonymous Ashutosh Delhi

Also wanted to share my feedback with you. I’m really pleased with the lady who helped me in processing the request for gift card. She has been very professional, courteous and helpful. I think she is an asset to your organization.

I keep forgetting her name though, please convey my regards.

anonymous Kapil Pune

I am extremely happy to say that I have been really delighted the way I have been treated as a customer by Bajaj Finserv. Jomon did a fantastic job in ensuring that the loan was processed on time and was really helpful in resolving my queries. Rajesh was really kind in picking my documents, following up and delivering the Gift Card. A special mention for Vartika for the timely follow up for Gift card and she remained on top of the issue till it was resolved and the card activated. I have been receiving regular follow up calls regarding loan disbursal, receipt and activation of Gift card.

Great job Guys. You rock. Keep up the good show.

Thanks for all your assistance.

anonymous Puneet Dhawan Delhi

I had applied for personal loan from Bajaj and dealt with Mr. Manish for further processing. Here is my feedback about him-

Manish has very good communication skills. He is well versed with business processes and has sound knowledge of products (in my case- personal loan).
Most important quality I liked is, his ability to understand customer’s problems/issues and then providing solution to those issues.

Overall I say, I am very much satisfied with the service provided and would like to deal in future too.

anonymous Parag Pune

"I want to share that it is the fastest loan approval process. Everything got completed within 4 days.

I would also like to share that as a Sales Manger your behavior is very much cooperative and professional.

Parameter Rating
Sales Manger Behavior Excellent
Overall Service Excellent


anonymous Manish Agarwal Pune

Appreciate your quick response. Thanks a lot. Look forward to getting the disbursement details at the earliest.

Thanks a lot,

anonymous Amit Kumar Pune

I must appreciate the speed at which you and your team had handled my application for personal loan and thank you and your team for showing courtesy and promptness in answering all queries.

anonymous Arunav Mumbai

Thanks to both of you (Srikanth & Srikanth)for quick processing of my personal loan and disbursing the amount to my account.

Its highly appreciated. Thank you again!

Thanks

anonymous Suraj Nair Hyderabad

I wish to put it on record, your sincere and efficient service efforts in coordinating for my personal loan disbursal.

It was well coordinated and efficiently executed. My sincere appreciation to you & your team.

Wish you all good luck.

anonymous Satish K Naidu Hyderabad

This is Rajeev sorry for delay response to acknowledge and appreciate your services to facilitate my LOAN procedure easy

anonymous Rajeev K Kanaujia Hyderabad

this is to thank you for the co-operation extended from your side on the personal loan application.

Secondly, I would like to request you to process the application faster as i need the funds urgently for my house repairs.

Secondly, I would like to request you to process the application faster as i need the funds urgently for my house repairs.

I would also like to appreciate Mr Santosh who had come to pick up the documents. His approach & communication was very good.

anonymous Krishna Iyer Mumbai

As communicated yesterday, I received the credit for my loan amount in my bank account yesterday.

Once again would like to thank you for the speed and convenience with which the loan was approved & disbursed. The ease with which the entire process – right from the application to the disbursement- was managed is extremely commendable. Cheers !

anonymous Vineet Arora Pune

Thanks for working on the fast disbursal of the personal loan.

The experience of working was with you was pretty seamless and professional.

Looking forward to your continuous support in future as well.

anonymous Sethu Delhi

Please take this email as my confirmation for below details.

Feedback: I am very pleased with the quality and speed of service. I can bet that if it would have been any other bank it would have taken more than a week to close my requirement and another 3-5 days for loan disbursement. I am also happy with Santosh who came to collect my documents as he explained me each and every signature I made and each document in detail, it seems he was quite knowledgeable as I have interacted with other similar people who don’t know anything other than papers to sign and collect. Overall it has been very wonderful experience.

anonymous Paresh Shah Mumbai

Appreciate the speed with which Finserv, processes the applications, Quite frankly - I am pleasantly surprised.

anonymous Vineet Arora Pune

I Krishna Sangave, convey my heartfelt thanks to you for approving my personal loan of Rs.3 lakhs payable in 4 years tenure.

Your service is most appreciable and very fast.

anonymous Krishna S Pune

The reason why I went with Bajaj even though I had the option out from other companies which came up with lesser percentage than the present loan is that I have got very good service from your team and I think the bond will be mutually beneficial. I have always suggested my friends to take loan from Bajaj if required from the first EMI I had paid as the statement sent is very clear on each and every part of my loan association and is completely transparent in comparison with others I had experienced.

Wish your team the very best.

anonymous Srinivasan.S Mumbai

Dear Sir

Thanks for your quick processing and I do acknowledge receipt of your Email in connection with my Personal loan application.

anonymous M Anand Pune

It was nice talking to you. I am delighted to be associated with Bajaj FinServ for my financial needs.

Thanks a lot.

anonymous Mahendar Pune

I would like to thank your entire team for showing utmost Commitment and Professionalism in getting the Loan formalities and requirements managed so well. The Sales representative that I interacted with was very courteous and professional. This has changed my view on the customer service from Indian Institution and at the same time you have raised the BAR for yourself too

The loan amount got dispersed on time and all the details were shared in detail. I would say you have been the most transparent financial institution I have interacted with. There were no hidden charges that you kept from me and everything that was charged was clearly explained. This has put confidence in me to refer your company to all the people who I would talk to. The complete process was very nimble.

Your offers and schemes are also very beneficial and also thank you for the IPhone that is an addition in making the complete Experience a GREAT EXPERIENCE.

anonymous Jayson Rawat Delhi

I have submitted all the necessary documents with signatures to Mr. Santosh. Per what he mentioned to me, after disbursement, the first EMI will be debited from my account on 5th December. However, an interim interest would be charged for the same. Would you please elaborate on the interim interest charges for the period.
Thanks,
Forum

P.S.: Mr. Santosh had been very polite and cooperative especially in answering and understanding all my concerns. Very good customer service (rare to see) Thank you.

anonymous Javeri Mumbai

I received the loan amount today. I am very happy to inform you that my overall experience in the whole process has been excellent. Each stage of the application process was very fast and the interaction of every staff member was very courteous & professional. It was a complete hassle free process. I would also like to individually comment you on your professionalism and promptness. Keep up the good work. And thanks once again for disbursing the loan within the committed timelines.

anonymous Binu Bangalore

I confirm the receipt of funds in my account. I would like to thank you for all the support and the help that you provided in getting the Loan approved. I really appreciate your work and the dedication you show towards the customers.

Thanks again for the support.

anonymous Rikshit Sood Delhi

I wanted to pass along a positive piece of feedback for you guys.

The responses and support which I received from all of you in this overall loan approval process was very good.

Special thanks to Raghav who helped me throughout the process. He helped me starting from understanding the process.

He carried out it very well besides strict policies of my company.

You people made sure to take note of all limitations and helped me.

Thanks to each one of you.

Looking forward to work you more.
Thanks a lot.

anonymous Shraddha C Pune

Thank you all for your word of commitment on the Bajaj Finserv Loan I applied.

I am happy to share the below digital of my Son’s school admission done on 08/11/2013. It would have been difficult to manage without all your effort & quick responses.

anonymous Karthik Bangalore

Thanks a lot for facilitating the loan for me. This relationship with Bajaj through you was phenomenal for me as a customer. Excellent commitment from your side towards your work/ customer satisfaction. With this passion, I am sure you will help me to build even stronger relationship with the Bajaj.

anonymous Sonam Sarin Delhi

It's a joy having an account with BFL as everything from start has been wonderful and there is tremendous support in each and every stage of the process. No unwanted calls, no hidden charges. Very transparent account statement which gives every details one may want.

Thanks once again.

anonymous Srinivasan.S Pune

Service received was good right from the time I applied for the Personal Loan. All required formalities were completed in orderly manner. I Saved a Lot of My Time by deciding to apply for Personal Loan through 'Bajaj Finserv'.

Thanks A Lot Again for the 'Swift Service'.

anonymous Yogesh Poojari Pune

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Financial Fitness Report

We launched the Financial Fitness Report (FFR) for our Salaried customers in December 2013.
Through this report we would educate and create financial and credit awareness among Salaried customers, one of our many value added services we provide. We have partnered with a firm called Credit Vidya who possesses the expertise in preparing the FFR for our customers.

The FFR is a concise, crisp, customized and easy to understand report, available at just Rs.749, for select existing customers, covering the following:

  • A customers’ Credit Score
  • Demystifying the credit score for the customer and informing him about his performance across various components of the score
  • Key monetary ratios & savings potential which would provide awareness to a customer about his financial leverage
  • Recommendations to the customer with respect to his credit behavior
  • DO’s & DON’T’s of good credit behavior

Click here to view a sample copy of the report

How to Apply

The Financial Fitness Report is only available to select existing customers who have an offer on our Customer Portal.
To view the FFR offer, a customer must log in to the Customer Portal with a Username/Email ID/Mobile Number and Password.

Alternately a Salaried customer could seek information about the FFR from our Sales / Credit Manager during the Personal loan application process. The report for a new customer is priced at 999/-
Post application for a FFR, the report is generated within 3 days post disbursal of the loan and emailed to the customer on the email ID provided by him/her.

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Flexi Loans

Definition

FLEXI Loan Account is an Industry first facility extended by Bajaj Finserv. The advantage of the product is that you can pre-pay and drawdown money within the drop-line facility using a self-service process, which is easy and hassle-free. Once you avail the Flexi facility, you stand to benefit by saving interest cost by pre-paying any additional / idle funds that you may have, without any interest being levied on the part-paid amount.

Benefits of Flexi Loans

Flexi Loans offers many benefits over an existing Term Loan:

  • You have the flexibility to pre-pay the loan with idle funds.
  • You can re-avail the pre-paid amount within the drop-line facility at any time within the loan tenor timeframe without any additional documentation.
  • You save on Interest costs – Interest is payable only on the utilized loan amount. There is no interest levied on the pre-paid amount.
  • Seamless, easy, hassle-free online transactions on the Bajaj internet portal– Experia, the self-service account access tool for drawdown and RTGS that allows you to make pre-payments to BFL through Net Banking facility.

Eligibility

All existing & new personal loan customers

Contact Details

In case of any query please SMS FLEXI PL to 9773633633 Or write to us at flexi.pl@bajajfinserv.in

Frequently Asked Questions



Q1. What are features of Flexi Personal Loan?

A. FLEXI Loan Account is an Industry first facility being extended by BFL to its premium customers. It is a hybrid product combining the features of both, a term loan and a WDV based credit line. With this product you can pre-pay and drawdown money within the drop-line facility using a self-service process, which is easy and hassle-free. Once you avail the Flexi facility, you benefit by saving interest cost by pre-paying any additional / idle funds that you may have, without any interest being levied on the pre-paid amount.


Q2. What is the benefit of a Flexi facility compared to a normal Term Loan?

A. Flexi Loans offer many benefits compared to normal Term Loan.

  • You have the flexibility to pre-pay the loan with idle funds
  • You can re-avail the pre-paid amount within the drop-line facility at any time within the loan tenor timeframe without any additional documentation.
  • You save on Interest costs – Interest is payable only on the utilized loan amount. There is no interest levied on the pre-paid amount
  • Seamless, easy, hassle-free online transactions on the Bajaj's internet portal– Experia, the self-service account access tool for drawdown and RTGS that allows you to make pre-payments to BFL through Net banking transactions.

Q3. What is dropline amortization construct?

A.Dropline is an amortization construct in which the drawing power of the customer is reduced on a monthly basis there by reducing the approved loan amount to zero at the end of loan tenor. The loan amount reduces according to a normal loan amortization schedule, thereby ensuring the approved loan amount being brought to zero by the end of the loan tenure.


Q4. What are the key constituents of Dropline Facility?

A. Following are the constituents of Dropline based amortization :

  • Drop-line Balance: It is a running loan facility which keeps on dropping over the tenor
  • Utilized Amount: Amount utilized by you. This is the POS (Principal Outstanding).
  • Available balance: This is the amount you can drawdown. (Calculated as the difference between drop-line balance and utilized amount).

Q5. What will be the billing cycle?

A.Billing cycle will be from 26th to 25th  of every month and the same will be due on 5th of the following month.


Q6. What would be my Installment payment date?

A.The installment payment date for all Flexi loans will be 5th of every month.


Q7. How will the interest be calculated if the customer withdraws or part prepay after the billing cycle?

A.For all transactions that are executed between 26th to 25th of the month, the customer will be charged for the specific number of days the amount has been utilized. For e.g., if the customer with a credit line of Rs.10 lacs draws down Rs. 10 lacs on 26th of the month & pre-pays Rs.5 lacs on the 29th of the same month thereby utilizing only Rs.5 lacs from 29th of that month to 25th of the next month, then the customer will be charged interest on Rs.10 lacs from 26th – 29th and on Rs.5 lacs from 30th – 25th. Similarly a customer with a credit line of Rs.15 lacs draws down Rs.10 lacs on 26th of the month and on 29th draws down another Rs.5 lacs thereby utilizing the full available balance, will be charged for Rs. 10 lacs from 26th – 29th of the month and on Rs. 15 lacs from 30th – 25th of the next month.


Q8. Would the interest rates be the same/lower compared to a normal term loan?

A.All Rates shall be as per the BFL rates & charges.


Q9. I don’t want to make any online withdrawal, can the transaction be carried out in any other way?

A.Through Flexi Loans we intend to offer a swift and easy Loan facility whereby you are given the freedom to transact from the secure and comfortable environs of your home/ office. Currently all Flexi transactions need to be carried out over internet.


Q10. I don’t want to make any online payment, I need someone to come home every time and carry out the transaction.

A.While withdrawals are only allowed through the internet, payments can be made through RTGS/NEFT/IMPS either online or through your Bank.


Q11. Would you be offering cheque book for this facility whereby I can use the same for drawback/payment mode?

A.No, this does not operate like a Current account with overdraft facility. Moreover BFL being an NBFC, unlike a bank, Flexi Loans as well as our other loan products cannot offer this facility.


Q12. What if the customer has not received Welcome Kit?

A.The customer can write to us at wecare@bajajfinserv.in and the same would be resend to the registered address.


Q13. When will I receive my Experia login id and password?

A.Your Experia ID and Password will be sent along with the New Loan relationship Kit/ Welcome Kit and an SMS will also be sent to you on your registered mobile number within 10 days of loan conversion


Q14. How can I get my statements for Re-payment Schedule / Interest Certificates / Statement of Accounts / No Objection Certificate?

A."All loan account statements are available to you online and can be viewed / downloaded by logging on to www.bajajfinservlending.in using your Experia Id & password. However, you may request for hard copy of your statements by calling our Customer Care Call Centre or through an e-mail request. BFL will also send the annual statement of accounts at the end of every year by email."


Q15. How will I get to know my complete loan details?

A."You will receive a Welcome kit on your E-mail id (& the same would be on Experia also) consisting of:

  • All Your Flexi Loan details
  • User id and password for Experia
  • Your registered bank account details for drawdown transactions.
  • Unique Virtual account number
  • Registered mobile number
  • Reference service guide to help you understand the product and use the self-service tool effectively.

Q16. How can the customer know his balance in Flexi?

A.The customer can access all the loan details and information pertaining to the Flexi Loan account by logging on to www.bajajfinservlending.in, with his existing Experia account user id and password. He can place drawdown request only over Experia. The same information can be extracted by using Bajaj Finserv App.


Q17. What is the process of part-prepayment?

A.BFL will be providing all customers with a unique account number,the customer can make all payments / pre-payments into this unique account through your net banking account. The same will be credited to the Flexi account within the stipulated time as per banking guidelines.


Q18. Is there any charge for pre-payment ?

A.There is no charge for pre-payment. As a Flexi Loan customer, you can transact (make payments in your account and drawdown within the available balance amount) any number of times.


Q19. When can I make the first part prepayment?

A.Part Prepayment can be done post 36 hours of loan disbursement


Q20. How many times can the customer make a part prepayment?

A.The customer can make part prepayments as many times as he wants. There is no limit to the number of part-prepayments in a day.


Q21. How many times can the customer withdraw in a day?

A.Currently the customer can withdraw maximum five times in a day. The payment happens by Finance in five batches


Q22. Can the customer withdraw and part prepay in the same day?

A.Yes, the customer can withdraw and part-prepay in the same day


Q23. In how much time will the money be credited to customer’s account?

A.Currently, BFL will use RTGS/ NEFT for money transfers. The same will be credited to customer's account within the stipulated time as per banking guidelines


Q24. I have made a prepayment before my EMI date. Do I still need to pay my installment?

A.Yes, the installment will be deducted on the due date, irrespective of part-prepayment amount. Since the EMI is recovered on amount utilized during the billing period.


Q25. How much time will it take for the effect to come in Statement of Account- for both part-prepayment and withdrawal?

A.For payment to Customer account under Flexi, the request will be processed along with Mortgage Flexi request being received under current process 15 to 20 minutes for each payment request. Presently Flexi withdrawal request mail is being raised on hourly basis i.e. if customer makes withdrawal request at 9.30 a.m. (Bank/BFL Working Days before Cut-off time) then the request mail will be received by operation's team at 10.00 a.m. batch mail accordingly payment process will be done in system by operation's team as per agreed TAT.  Withdrawal entry will reflect in SOA immediately as soon as the payment request is authored in system. However, the said batch needs to be authored at the bank site by authorised signatories, subsequently payment will be credited to customer account.


Q26. In case the customer faces any issue during withdrawal or part prepayment - whom to be contacted?

A."You can contact us at


Q27. Would there be any intimation sent to me for due Installment amount and date?

A. Yes, as a Flexi customer you will be receiving the following intimations on the registered mobile number.

  • SMS on every transaction ( payment and drawdown done on Experia)
  • Installment due intimation before due date
  • Intimation of Installment receipt post clearance and credit

Alternatively you can check your Loan details and installment details by logging into your Experia account at your convenience.


Q28. How and when can I pre-close the Flexi Loan?

A."You are allowed to make a pre-payment or pre-closure up to any amount without incurring any additional fees. The pre-payment can be made by you through RTGS to the assigned unique BFL bank account allocated to you. If you wish to discontinue this loan facility you can do so by paying the entire balance amount in the loan account, including interest along with request for foreclosure. To raise request for Foreclosure- visit Experia/Wecare/customer care no./branch"


Q29. How do I change my personal details such as my address/mobile number/ Bank account number? Do I need to send any proof?

A.All your personal details can easily be changed by submitting documentary proof to the concerned Relationship Manager duly attested and signed by you with a request letter.

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Product Reviews

Sparkling Diwali Instant Online Loan up to Rs.25Lacs,& the Process You have innovated is Splendid and fantastic. Though i am not a Customer to Bajaj Finserve, but am Working with Bajaj allianz Life Insurance for last 8 years, i was receiving regular Offer mailers from Your portal. Couple of Product lines Like Personal Loan, EMI Card(Pre-Authorized card for White goods purchases), Customer Online portal for a/c management, Prepayment facility with Nil cost & penalties makes it a Superb Financial Support for the prospective customers. To top it up with pre-approved Home loans and FFR is a Great Idea. I wish You All The Success and A House hold Name in the Field of Personal Financing. With Warm Regards,
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Hope you are doing well!! I would like to take an opportunity to thank you both for this wonderful gesture and would like to appreciate both of you for the kind of customer service you both have provided. I am saying this not because you guy's understood and acknowledged my problem and my money is getting refunded. But also for a fact that the way you guy's spoke were extremely nice, kind and humble. This gesture of your's have made me a fan of Bajaj Finance and all my future loans, from bike to personal to Home will be from Bajaj Finance. People should learn from you , what "Customer Service" is all about. So once again many many thanks. Having said that once again many many thanks to the higher management who acknowledged my email and resolved my query.. Sales should understand and keep this message always in mind that "Money is secondary but Trust is priority". Looking forward for along and healthy relationship with Bajaj finance forever. My apologies if anyone got offended through my email. My intention were not to disrespect anyone but to stand for what is right. Many thanks once again. Regards, Shiraz Ahmed
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Sorry for the delay in response since I was out of station and was traveling. I returned today and checked my account is credited with the amount of loan agreed. I would like to thank you both for the support and guidance during the process of approving loan also you have considered my application with some of the points which never considered by any other financial institution and approved my Loan amount which is really helpful.. In addition to this I would also like to thank you Bajaj Financial services and its staff for the great support and help. it was such a hassle free procedure and happened so quick which never been experience by me earlier... Thanks you so much and I looking forward the same type of friendly service from you and your company...
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Thanks for the email. I was great experience this time with clear and transparent details. I hereby acknowledge and confirm on loan application.
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I am absolutely happy and satisfied with the services rendered. Happy with your efficient technology. Satisfied with the patience you handled my queries and the pain you took to put all my documents in place. Overall I am delighted and would certainly recommend if I get a chance.
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